A Question For S7S

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#1
Toronto, Ontario, Canada
3,636 Posts
Joined Apr 2004
Do you know if it is possible to fax someone onboard the Zuiderdam? If it is how do I go about doing this and how much would it cost me? Hopefully not as much as a phone call to the ship would cost. Thanks.
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#2
81,543 Posts
Joined Aug 2000
Yes...it is possible for pax to receive faxes while aboard the ship.

I think I have their fax number upstairs but I am on my way out. When I return, I will look for it.

The price is the same as a telephone call to the ship. $8.75 ??? (or whatever it is these days) per minute.

DH has received a number of faxes while aboard all the 'dam' ships and they are always handled very efficiently and are delivered to our cabin within about 3o minutes of being received by the ship's radio room.

BE ABSOLUTELY SURE anyone sending you a fax marks down your name, indicates you are a passenger and GIVES YOUR CABIN NUMBER. That will speed delivery to you.
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#3
Simpsonville, South Carolina
9,010 Posts
Joined Apr 2003
Speaking of the price of phone calls. While on the Veendam last week, they were offering 49 cents a minute to call back to the US. I checked with the front desk to make sure there were no "catches" and sure enough it was 49 cents per minute. I made several call to dh and ds, got my bill, and all was well. She gave me the impression it was fleetwide, and had changed within the past month. Alison, did you notice such an offer while onboard the Z?
It was on a standup card on your night stand, the same type of card, where it use to be $7.99 a minute!!!!
I was sailing in Vancouver, and Alaska....so I am not sure if it is different for Caribbean.

Marie
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#4
Toronto, Ontario, Canada
3,636 Posts
Joined Apr 2004
Thanks S7S....I'll gladly take the number once you get a minute to grab it.
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#5
81,543 Posts
Joined Aug 2000
Zuiderdam Telephone No. 011 8743 24530 410 (or 420);


Zuiderdam Fax No. 011 8743 24530 411 (or 421)


(I always make note of the ship's telephone number and carry it when we go ashore. In the event of an emergency, or some reason we wish to call the ship, it is very handly to have it in my purse. That number rings at the front office.
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#6
Toronto, Ontario, Canada
3,636 Posts
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Originally posted by sail7seas
Zuiderdam Telephone No. 011 8743 24530 410 (or 420);


Zuiderdam Fax No. 011 8743 24530 411 (or 421)


(I always make note of the ship's telephone number and carry it when we go ashore. In the event of an emergency, or some reason we wish to call the ship, it is very handly to have it in my purse. That number rings at the front office.
So if I were to fax someone on the ship, I would just dial in the fax number for transmission and it would arrive on the ship...then the powers that be would forward it to the person I am faxing? This sounds too easy. LOL
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#7
81,543 Posts
Joined Aug 2000
Yes........I will warn that my DH's office has told us from time to time, they dial and dial and dial before they get the connection. (They are not charged if no connection is accomplished.) While it may take a few tries (probably has something to do with accessibility of lines?) it is the same as sending any fax. The ship's office receives it and if YOU CLEARLY WRITE THE PAX NAME AND CABIN NUMBER ON IT (indicating they are a passenger), it is delivered to their cabin.

That easy.

Hope this has helped you.
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#8
Toronto, Ontario, Canada
3,636 Posts
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Just a couple more questions....

1. How does the person sending the fax get charged? Phone bill?

2. What if the person receiving the fax is a crew member?
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#9
81,543 Posts
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Is this crew person a senior officer?
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#10
Toronto, Ontario, Canada
3,636 Posts
Joined Apr 2004
No he is not. Does that make a big difference?
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03/18 Classic California Coastal
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06/16 Alaska Voyage of the Glaciers ~ Northbound
Emerald Princess

06/15 Mediterranean & Aegean
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10/15 Grand Caribbean Sampler
HAL - ms Zaandam

Celebrity Eclipse

HAL - ms Eurodam
HAL - ms Nieuw Amsterdam
HAL - ms Noordam
HAL - ms Westerdam
HAL - ms Zuiderdam
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#11
Colorful Colorado
7,035 Posts
Joined Jan 2004
The connection for faxing does not always work. We've had the best luck sending faxes through HAL offices in Seattle. They always seem to get through to us...

Be aware of the cost of phone calls - as a parent with a child onboard - though my boys had their own cabin - my youngest racked up several hundred $$$ in phone calls to his friends - he thought it was only $2.50 per call instead of per minute!!!

I can't recall if we've sent a fax "directly" from aboard the ship, as we usually send through or TA - Hal, etc. We have received many of them - no charge... we have efax.com

I will double check and see what our charges are for sending them and will post. ..
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#12
Colorful Colorado
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Originally posted by sail7seas
Yes........I will warn that my DH's office has told us from time to time, they dial and dial and dial before they get the connection. (They are not charged if no connection is accomplished.) While it may take a few tries (probably has something to do with accessibility of lines?) it is the same as sending any fax. The ship's office receives it and if YOU CLEARLY WRITE THE PAX NAME AND CABIN NUMBER ON IT (indicating they are a passenger), it is delivered to their cabin.

That easy.

Hope this has helped you.
We have had the best luck using efax.com when traveling... my office has international faxing capabilities, but we find in this day and age - efax.com - via email, gives us the ability to receive, view, print and return faxes via e-mail - works exceedingly well ... just a thought.
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#13
81,543 Posts
Joined Aug 2000
Thank you, ekerr.

DH sends faxes through the ship on a regular basis and never has any difficulty. They always bring him confirmation of transmission and it has worked okay for him. His office is not some huge international corporation. It is a private professional office. The price he pays is the same as for a telephone call.....the charge is based upon the length of time it takes to transmit all the pages he needs sent.
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#14
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specl4cs........Yes.


It makes a huge difference if he is not a senior officer.

Hope this conversation has been helpful to you.
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#16
Toronto, Ontario, Canada
3,636 Posts
Joined Apr 2004
Originally posted by pollux
Send a email to the ship.
[email protected]
Subject line....pax name, cabin #. I did this several time when my son was on the QE2 cruising last year. The email was delivered to his cabin.Free.

I think you can mail any ship this way.
So you don't have to have access to a computer on the ship, they just print it off and deliver it to the person?
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Ruby Princess

03/18 Classic California Coastal
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06/16 Alaska Voyage of the Glaciers ~ Northbound
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HAL - ms Zaandam

Celebrity Eclipse

HAL - ms Eurodam
HAL - ms Nieuw Amsterdam
HAL - ms Noordam
HAL - ms Westerdam
HAL - ms Zuiderdam
NCL - Dawn





















#17
Toronto, Ontario, Canada
3,636 Posts
Joined Apr 2004
Originally posted by sail7seas
specl4cs........Yes.


It makes a huge difference if he is not a senior officer.

Hope this conversation has been helpful to you.
And so the run of the mill, everyday crew member cannot receive faxes? I totally disagree with the caste system they have on cruise lines.
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------------------------------------------
Ruby Princess

03/18 Classic California Coastal
Star Princess
06/16 Alaska Voyage of the Glaciers ~ Northbound
Emerald Princess

06/15 Mediterranean & Aegean
Princess Academy Commodore Cruise
10/15 Grand Caribbean Sampler
HAL - ms Zaandam

Celebrity Eclipse

HAL - ms Eurodam
HAL - ms Nieuw Amsterdam
HAL - ms Noordam
HAL - ms Westerdam
HAL - ms Zuiderdam
NCL - Dawn





















#18
81,543 Posts
Joined Aug 2000
Originally posted by pollux
Send a email to the ship.
[email protected]
Subject line....pax name, cabin #. I did this several time when my son was on the QE2 cruising last year. The email was delivered to his cabin.Free.

I think you can mail any ship this way.


We are talking about Faxing .....Not e-mail.
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#19
81,543 Posts
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Originally posted by spcl4cs_gal
And so the run of the mill, everyday crew member cannot receive faxes? I totally disagree with the caste system they have on cruise lines.

Crew people have their own methods of communication and e-mail and computer usage. You did not indicate until very late in the conversation that you were not talking about a crew person. You led us, as readers, to think you were talking about a passenger.

Before you judge what you agree or disagree with and accuse of a caste systems, do you not think it would be helpful to have the facts first?

No where did I say a crew person could not receive a Fax. All I said was if the crew person you wish to contact is not a senior officer you should not be using the system I outlined. There is a different method for reaching them.

It is always helpful to have the facts before you start screaming unpleasant accusations.

Hope all of this conversation has been helpful to you. You are very welcome.
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#20
Toronto, Ontario, Canada
3,636 Posts
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I don't believe I was screaming unpleasant accusations in any way, I was making a statement. And it certainly wasn't directed at you personally. Thanks for the help.
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------------------------------------------
Ruby Princess

03/18 Classic California Coastal
Star Princess
06/16 Alaska Voyage of the Glaciers ~ Northbound
Emerald Princess

06/15 Mediterranean & Aegean
Princess Academy Commodore Cruise
10/15 Grand Caribbean Sampler
HAL - ms Zaandam

Celebrity Eclipse

HAL - ms Eurodam
HAL - ms Nieuw Amsterdam
HAL - ms Noordam
HAL - ms Westerdam
HAL - ms Zuiderdam
NCL - Dawn