The people who think tips are highway robbery change their view when their son, daughter, husband, girlfriend, boyfriend, mother, father.....get a job that depends on the kindness of strangers.One if my sons waited on tables while at collage. He was very pleased to make a few extra pounds a week....
I am not standing up for every rude person in the hospitality/service business, but don't let a few bad apples leave you unwavering in your opinions.
My next cruise is paid for largely by tips and you best believe I earn every dime!
But yr last statement about paying for yr cruise on tips just shows that it's not such a Poor job to be in.... We are all led to believe jobs that pay that pay tips are so poor that we have to subsidise them.