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  #1  
Old May 17th, 2010, 01:46 PM
SW Dave SW Dave is offline
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Default No more price drops for RC?

I'm in the process of booking a cruise in 2/11 for tomorrow's WOW sale and shopping around with different TA's and I found a TA I like and I think I'm going with and I asked the question if they monitor the prices or would I have to and she said RC doesn't allow anyone to get money back if the price drops. Does this sound right or is this fishy advice from a TA who is trying to make a few extra bucks on me?

Thanks in advance...
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  #2  
Old May 17th, 2010, 01:49 PM
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Quote:
Originally Posted by SW Dave View Post
I'm in the process of booking a cruise in 2/11 for tomorrow's WOW sale and shopping around with different TA's and I found a TA I like and I think I'm going with and I asked the question if they monitor the prices or would I have to and she said RC doesn't allow anyone to get money back if the price drops. Does this sound right or is this fishy advice from a TA who is trying to make a few extra bucks on me?

Thanks in advance...
up to 48 hours from booking. After that no more price drops.
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  #3  
Old May 17th, 2010, 01:51 PM
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Choose a different TA.... she is either 1. trying to keep her % up OR 2. Doesn't know the RC product very well which makes me question about what she knows about the cruise industry at all. A TA that books RC should know about price drop refunding.
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  #4  
Old May 17th, 2010, 01:52 PM
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Originally Posted by EVALUATOR View Post
up to 48 hours from booking. After that no more price drops.
Since when?!?!?!?! While RCI had changed their policy last year (that if there were price drops AFTER final payment you would get OBC vs credit back to credit card) I have not heard of them changing it to what you state above. Where did you get this from??????
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  #5  
Old May 17th, 2010, 01:54 PM
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Quote:
Originally Posted by SW Dave View Post
I'm in the process of booking a cruise in 2/11 for tomorrow's WOW sale and shopping around with different TA's and I found a TA I like and I think I'm going with and I asked the question if they monitor the prices or would I have to and she said RC doesn't allow anyone to get money back if the price drops. Does this sound right or is this fishy advice from a TA who is trying to make a few extra bucks on me?

Thanks in advance...
Lying TA.
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  #6  
Old May 17th, 2010, 01:58 PM
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The new policy was just posted at noon today I think, the adjent may have just been notified today of the new policy.
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  #7  
Old May 17th, 2010, 02:00 PM
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That TA does not know what she is talking about. Time for a new TA.
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  #8  
Old May 17th, 2010, 02:01 PM
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Quote:
Originally Posted by newbiecruiser09 View Post
Since when?!?!?!?! While RCI had changed their policy last year (that if there were price drops AFTER final payment you would get OBC vs credit back to credit card) I have not heard of them changing it to what you state above. Where did you get this from??????
New info from C&A Diamond Plus desk and their website. Don't shoot the messenger. http://www.royalcaribbean.com/conten...PriceGuarantee
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1316 day Caribbean and Eastbound Transatlantic,
Niña, 10/12/1492-6/8/1496

66 day Transatlantic, Westbound, Mayflower 9/6/1496
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  #9  
Old May 17th, 2010, 02:02 PM
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Quote:
Originally Posted by CRUSINGFAMILY View Post
The new policy was just posted at noon today I think, the adjent may have just been notified today of the new policy.
Where is this posted????
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  #10  
Old May 17th, 2010, 02:04 PM
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If I am reading it correctly I think the Price Guarantee and honoring a price drop are two different things. I hope!

Last edited by Puffinater; May 17th, 2010 at 02:07 PM.
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  #11  
Old May 17th, 2010, 02:04 PM
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Angry From the website home page

I think this is new...


Introducing the Royal Caribbean Best Price.


•You will have 48 hours after you reserve to find a lower price. If you do, you will receive 110% of the difference applied to your reservation as an onboard credit. This lowest rate must be a rate publicly advertised by Royal Caribbean International. Program terms and conditions apply.
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  #12  
Old May 17th, 2010, 02:06 PM
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Quote:
Originally Posted by EVALUATOR View Post
New info from C&A Diamond Plus desk and their website. Don't shoot the messenger. http://www.royalcaribbean.com/conten...PriceGuarantee
Wow.... big bummer!!!
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  #13  
Old May 17th, 2010, 02:06 PM
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Quote:
Originally Posted by EVALUATOR View Post
New info from C&A Diamond Plus desk and their website. Don't shoot the messenger. http://www.royalcaribbean.com/conten...PriceGuarantee
I believe that you are misconstruing the "Best Price Guarantee" program.

I think that this is a BONUS (110% of the price difference) if you find a lower price within 48 hours of booking.

I don't think that it replaces the general promise to honor price drops.
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  #14  
Old May 17th, 2010, 02:07 PM
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Quote:
Originally Posted by volleyballmom87 View Post
Choose a different TA.... she is either 1. trying to keep her % up OR 2. Doesn't know the RC product very well which makes me question about what she knows about the cruise industry at all. A TA that books RC should know about price drop refunding.
Quote:
Originally Posted by newbiecruiser09 View Post
Since when?!?!?!?! While RCI had changed their policy last year (that if there were price drops AFTER final payment you would get OBC vs credit back to credit card) I have not heard of them changing it to what you state above. Where did you get this from??????
Quote:
Originally Posted by PrincesScuba View Post
Lying TA.

I was on royal caribbean website and it seems it is true. If you got there and look under customer support and then frequently asked questions, go under the heading reserving and click on Best Price Guarantee. Read about what it is and the answer is there. You have 48hrs to find a lower price and that is it. I do not see why they wouldn't give you price drops later on, but it seems as though this is what they are doing. I dont know how they plan on having someone cancel a cruise if they are in their full refund period and then just rebooking. If what they have on their site is the new rules, they need to take a step back and reconsider, because this will not sit well with many people.
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  #15  
Old May 17th, 2010, 02:08 PM
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Thumbs down No more price drops after 48 hours

See below form Brian J on another thread

"I just talked to Diamond Plus department and they confermed what I thought, no longer will you be able to call in and get a price reduction on a cruise like we have in the past. Once you create a reservation, you have 48hours to find a lower price and after that you will be locked into the price. If you are before final payment I guess you will be able to cancell your cruise I guess and rebook at a later date perhaps. If it is after final payment you will not be able to take advantage of any price drops on your cruise.

This policy won't help there future booking, this is one again taking something away from us I am sure it will not be well recieved.

Brian J"
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Last edited by swooldri; May 17th, 2010 at 02:10 PM.
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  #16  
Old May 17th, 2010, 02:09 PM
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Quote:
Originally Posted by PrincesScuba View Post
I believe that you are misconstruing the "Best Price Guarantee" program.

I think that this is a BONUS (110% of the price difference) if you find a lower price within 48 hours of booking.

I don't think that it replaces the general promise to honor price drops.
I just got off the phone with C&A. NO MORE PRICE ADJUSTMENTS AFTER 48 HOURS FROM BOOKING!
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CANCER REALLY SUCKS


10 day Transatlantic, Westbound, Niña, Palos de la Frontera, Spain to Canary Islands 8/3/1492 (B2B) Canary Islands to Bahamas 61 days 8/12/1492

1316 day Caribbean and Eastbound Transatlantic,
Niña, 10/12/1492-6/8/1496

66 day Transatlantic, Westbound, Mayflower 9/6/1496
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  #17  
Old May 17th, 2010, 02:10 PM
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Quote:
Originally Posted by PrincesScuba View Post
I believe that you are misconstruing the "Best Price Guarantee" program.

I think that this is a BONUS (110% of the price difference) if you find a lower price within 48 hours of booking.

I don't think that it replaces the general promise to honor price drops.
I posted pretty much the same answer. Looks like two different things.

Edit...Well after reading some more posts....I guess not.

If that is the case I have 2 that I was hoping to see a price drop on that I will be cancelling.

Last edited by Puffinater; May 17th, 2010 at 02:13 PM.
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  #18  
Old May 17th, 2010, 02:13 PM
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Quote:
Originally Posted by Puffinater View Post
I posted pretty much the same answer. Looks like two different things.

Edit...Well after reading some more posts....I guess not.
The price will be adjusted up to 48 hours after booking. An additional 10% of the price change will be given. After 48 hours... NO MORE PRICE ADJUSTMENTS! Call them yourselves.
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26 1/4 - 78 (+/-)
CANCER REALLY SUCKS


10 day Transatlantic, Westbound, Niña, Palos de la Frontera, Spain to Canary Islands 8/3/1492 (B2B) Canary Islands to Bahamas 61 days 8/12/1492

1316 day Caribbean and Eastbound Transatlantic,
Niña, 10/12/1492-6/8/1496

66 day Transatlantic, Westbound, Mayflower 9/6/1496
founder S.T.A.R.F.I.S.H. Society for the Timely Asteroidea Rescue From Incarceration in Ships and Hotels (because a starfish dying on a cruiseship stinks)
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  #19  
Old May 17th, 2010, 02:13 PM
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ummm....wow....geesh...and me installing all that software to moniter all the price drops....bummer. I was looking forward to keeping an eye on it for the next year until we cruise. Wow.
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Old May 17th, 2010, 02:14 PM
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Quote:
Originally Posted by Puffinater View Post
I posted pretty much the same answer. Looks like two different things.

Edit...Well after reading some more posts....I guess not.

If that is the case I have 2 that I was hoping to see a price drop on that I will be cancelling.
You edited before I finished posting. No fair.
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26 1/4 - 78 (+/-)
CANCER REALLY SUCKS


10 day Transatlantic, Westbound, Niña, Palos de la Frontera, Spain to Canary Islands 8/3/1492 (B2B) Canary Islands to Bahamas 61 days 8/12/1492

1316 day Caribbean and Eastbound Transatlantic,
Niña, 10/12/1492-6/8/1496

66 day Transatlantic, Westbound, Mayflower 9/6/1496
founder S.T.A.R.F.I.S.H. Society for the Timely Asteroidea Rescue From Incarceration in Ships and Hotels (because a starfish dying on a cruiseship stinks)
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