Posted July 12th, 2010, 10:30 PM
This happened to us a few years ago when my MIL died before the cruise. She was sharing with my mother. Our TA said my mother would be charged single supplement.It didn't make sense to us, but then my sister decided to go and share with my mother so in the end we never had to deal with the issue. Maybe it all depends on how your insurance is worded.
Similar experience, although it was a group booking with a different line. My mother and her friend were rooming together. After the final payment date, friend required heart surgery, could not go. She had travel insurance so she could be reimbursed from that.
Cruise line already had full payment from both parties. TA told us there was no problem with my mother going alone, BUT some sort of special paperwork or some such had to be filled out and submitted to avoid single supplement charge. Didn't make sense to me - the line ALREADY HAD full payment for TWO passengers.
Luckily, it turned out to be a non-issue because another friend took the first friend's place ... ALTHOUGH 2nd friend still had to pay the group's per-passenger rate, she was not permitted to simply take the 1st friend's place. In other words, the cruise line was paid for THREE people when only TWO sailed.
Maybe the lesson learned here is not to mention this sort of change to anyone until the traveling passenger arrives at the pier ...