The group contract came through with NO amenity points. He says, "oops guess you booked to late to get them. " (11 months early is too late??!!)
This is the first time that I did a group cruise so each time I spoke with him, I took good notes. I know what was promised
I'm pretty upset. Now we have no obc, no wine, no amenity points. What would you do? I'm angry enough to consider another cruise line. I made the decision for the group and feel like I was scr***d.