Go Back   Cruise Critic Message Board Forums > Cruise Lines "A - O" > Carnival Cruise Lines
 
Register here!
Forgot Your Password?


Notices

Carnival Cruise Lines

Read thousands of Carnival Cruise Reviews from real cruisers and compare the best Carnival Cruise Deals.

Write a Carnival Review

NEW! Find Your CARNIVAL Roll Call

Reply
 
Thread Tools Display Modes
  #1  
Old November 12th, 2010, 04:00 PM
LauraS's Avatar
LauraS LauraS is offline
Sr. Manager, Community
Cruise Critic
 
Join Date: Jan 2000
Location: Pennington, NJ
Posts: 12,595
Post First Person: A Cruise Critic Member Recounts His Carnival Splendor 'Adventure'

Check out the latest Carnival Cruise Line news from Cruise Critic:

First Person: A Cruise Critic Member Recounts His Carnival Splendor 'Adventure'
Reply With Quote

Ad Sponsored By
  #2  
Old November 12th, 2010, 05:07 PM
dstone's Avatar
dstone dstone is offline
Cool Cruiser
 
Join Date: Mar 2010
Location: outside of Atlanta, Ga
Posts: 358
Default

From the looks of some of the videos and the postings from Splendor passengers, the media had alot of the info incorrect (can't imagine!).
I know it wasn't the cruise it was supposed to be, but seems most people were pretty open minded and thankful the situation wasn't worse.
Reply With Quote

  #3  
Old November 12th, 2010, 05:07 PM
mississauga mississauga is offline
5,000+ Club
 
Join Date: Feb 2006
Location: Mississauga, ON
Posts: 5,963
Thumbs up

It seems that Carnival has gone beyond any one's expectations.

Everyone gets a full refund and a free cruise equal to what they paid for this aborted cruise. Their transportation costs to get back to Long Beach will be looked after and now we read that their hotel and meal expenses are also paid for.

Except for their transportation ( airfare or gas costs ) to and from Long Beach for the cruise, all other costs seem to be looked after by Carnival.

Not an ideal cruise but it sounds like they were well looked after. The number one thing is that no one was hurt, just inconvenienced.

IMHO, it sounds like these passengers can say Carnival exceeded their expectations!
Reply With Quote

  #4  
Old November 12th, 2010, 05:27 PM
steve1966 steve1966 is offline
Cool Cruiser
 
Join Date: Nov 2010
Posts: 1
Default

if Carnival could not make everyone satisfied, I wonder what else Carnival can do...
Reply With Quote

  #5  
Old November 12th, 2010, 05:42 PM
cruisingcouple2008's Avatar
cruisingcouple2008 cruisingcouple2008 is offline
Cool Cruiser
 
Join Date: Nov 2008
Location: ny
Posts: 4,063
Default

Outstanding in my eyes they are simply outstanding. I know Carnival is not the upper layer mucky muck in price in atmosphere and in locations, but to me they are what we enjoy and the fact that they have risen to the unfortunate occasion they way they have, confirms my belief we will probally never stray.
Reply With Quote

  #6  
Old November 12th, 2010, 06:56 PM
pbxtech's Avatar
pbxtech pbxtech is offline
Cool Cruiser
 
Join Date: Apr 2007
Location: Broken Arrow Oklahoma
Posts: 550
Default

Sounds to me that Carnival did an absolute great job, taking care of the passengers.
__________________
1.RCCL Sovereign of the Sea~93
2.NCL~94 Starward
3.RCCL~1995
4. NCL~96
5.RCCL~Alaska Rhapsody~97
6.NCL Norwegian Sea~Texaribbean~2000
7.Carnival Insipation W.Caribbean Oct 2003
8.RCCL~Mexican Riveria Rhaposody of The Sea~2001[
9.NCL~ Star~Hawaii~02
10.Grand Princess New England~04
11.NCL~Norwegian Sea~w.Caribbean~2004
12.RCCL~Spendour of The Sea~05
13.NCL~Dream~TexMex~06
14.NCL Star~Alaska~June~07
15. NCL Star Mexican Riveria~Feb~09
16.NCL Dawn~New England ~Sept~09
17.Carnival Conquest~Sept~10
18~Princess Saphire NorthWest Wine Costal~May 2011
19 Carnival Magic Aug 2012
20.Princess Saphire California Costal Oct 2013
Reply With Quote

  #7  
Old November 12th, 2010, 07:18 PM
Crusing Nut's Avatar
Crusing Nut Crusing Nut is offline
Cool Cruiser
 
Join Date: Jun 2007
Posts: 793
Default

Thank you for your first hand report of your adventure with Carnival Splendor. My faith in the cruise lines that they would do right by their passenegers has been verified by you.

Again, a job well done Carnival crew, I am proud to be sailing with you!
__________________


Carnival Valor-Jan 2005
Carnival Legend- Feb 2006
Carnival Miracle- Feb 2007
Carnival Freedom- Jan 2008
Carnival Miracle- Jan 2009
Carnival Miracle - Jan 2010
Oasis Of The Seas- Oct 2010
Carnival Miracle-Jan 2011
Celebrity Silhouette- Nov 2011
Carnival Victory- Jan 2013
MSC Poesia- March 2013- Moody Blues Cruise
Serenade Of The Seas- March 2014
Reply With Quote

  #8  
Old November 12th, 2010, 07:24 PM
KKB KKB is offline
Cool Cruiser
 
Join Date: Jul 2004
Location: Nebraska
Posts: 2,060
Default Good to clear up the misconceptions

My mom, dad & husband all thought (along w/ me) it would be an interesting adventure!
__________________
Happy cruising!
Kris
10/24/04 Star Princess W. Caribbean OV
12/24/05 Disney Magic E. Caribbean FBalcony
3/10/07 Star Princess W. Caribbean INT
10/5/08 Crown Princess E. Caribbean INT
11/30/08 Crown Princess E. Caribbean OV
10/24/10 Mariner of the Seas MX Riviera OV
12/11/11 Allure of the Seas E. Caribbean BAL
12/29/12 Caribbean Princess S. Caribbeann INT
03/08/14 Celebrity Constellation W. Carribean AQ
Reply With Quote

  #9  
Old November 12th, 2010, 08:58 PM
oncruisecontrol's Avatar
oncruisecontrol oncruisecontrol is offline
Cool Cruiser
 
Join Date: Jul 2009
Location: Florida
Posts: 2,313
Default

Bob Flynn's account is very well-balanced given the situation. And, this situation aboard the Splendor kind of reminds me of 5 years ago when Hurricane Wilma struck South Florida. Though we were not stranded at sea (a big difference), we lived without electricity for 2 1/2 weeks. Before Wilma, I had never been without electricity for more than 24 hrs! Daily life became interesting in ways I'd never before contemplated (the things we take for granted). For the first (almost) 2 days after the storm, we didn't have running water, which, of course, meant that we did not have flushing toilets (the pumps that pump the water to our homes work on, um......electricity). But, before the storm hit, we filled our bathtubs with water as a precaution: pouring a bucket of water down the loo along with gravity certainly works to flush the darn thing. Thankfully (at least on land) toilets do not necessarily need power. Kudos to the crew of the Splendor, the Navy, the Coast Guard, and the attitudes of the passengers; it could have been a lot worse.
Reply With Quote

  #10  
Old November 12th, 2010, 09:13 PM
oncruisecontrol's Avatar
oncruisecontrol oncruisecontrol is offline
Cool Cruiser
 
Join Date: Jul 2009
Location: Florida
Posts: 2,313
Default

Quote:
Originally Posted by KKB View Post
My mom, dad & husband all thought (along w/ me) it would be an interesting adventure!
I am thankful that the incident [aboard the Splendor] was not as bad as it could have been (loss of life, sinking, etc.). But, I think I see where you are coming from. In my earlier post, I spoke about experiences after a hurricane. While I was not a happy camper during aftermath of the storm, it did give me an opportunity to experience a somewhat "dire" situation and how I would react; as well as a chance to reflect upon the fact that many thousands on this globe are living in dire straits every single day. I must say that as a result of my hurricane experience, we always have non-perishables in the pantry, a Trimline phone (that does not require electricity) on hand, a supply of batteries, etc. When I cruise, I also carry with me a supply of granola bars and a few other non-perishables and a tiny flashlight.
Reply With Quote

  #11  
Old November 12th, 2010, 09:59 PM
Bunkie103's Avatar
Bunkie103 Bunkie103 is offline
5,000+ Club
 
Join Date: Jul 2003
Location: Greenville, NC
Posts: 5,889
Default

I'm proud to be a Carnival Cruiser after reading this factual story. I actually sent Carnival an e-mail to tell them what a wonderful and generous job I thought they did in this unfortunate situation.
__________________

Unofficial Umbrella Checker
for Umbrella Drinks



Carnival Triumph 10/11/03 Eastern
Carnival Victory 6/17/04 CTN
Carnival Sensation Saints & Sinners 10/23/04
Carnival Valor Vampires 10/30/05 Exotic Western
Carnival Fantasy 5/8/06 Bahamas & Grand Turk
Carnival Legend VIP Cruise 3/16/07 Southern
Queen Mary2 9/22/07 TransAtlantic Westbound
Carnival Imagination 4/21/08 Bahamas & Grand Turk
NCL Majesty 10/18/2008 Canada
Carnival Imagination 10/19/2009 Key West/Cozumel
Carnival Dream 8/14/2010 Eastern with THE GIRLS
**PLATINUM**
Carnival Fantasy 10/15/2010 Anniversary Cruise
Carnival Spirit 5/04/2011 Alaska
Disney Dream 1/26/12 Cruising with the grandson
Carnival Valor Southern Caribbean 10/13/12
Carnival Breeze 11/22/12 Bahamas for Turkey Day Carnival Freedom 9/7/13 8 day Eastern
Reply With Quote

  #12  
Old November 13th, 2010, 12:04 AM
Thoth's Avatar
Thoth Thoth is offline
Blue Ribbon Cruiser
 
Join Date: Apr 2004
Location: Petal, MS USA
Posts: 4,584
Default

Mr Flynn is a class act, it seems.
__________________




Enchanted Capri 2000 Mexico
Carnival Inspiration 2001 Western Caribbean
HAL Maasdam 2002 Eastern Caribbean
HAL Statendam 2003 Alaska
HAL Oosterdam 2004 Alaska
Carnival Legend 2006 Panama Canal
Carnival Valor 2007 Western Caribbean
Carnival Destiny 2008 Southern Caribbean
Carnival Holiday 2009 Mexico
Carnival Triumph 2009 New England/Canada
Carnival Splendor 2010 Mexican Riviera
HAL Maasdam 2011 Canada/New England
Carnival Fantasy 2011 Bermuda
Island Princess 2012 Alaska
Sapphire Princess 2013 California coast
Crown Princess 2014 West Coast
Viking Prestige 2015 Danube River
Reply With Quote

  #13  
Old November 13th, 2010, 08:23 AM
UpstateCruizer UpstateCruizer is offline
Blue Ribbon Cruiser
 
Join Date: May 2006
Location: Upstate NY
Posts: 4,643
Default

Thank you for sharing this story with us. When thinking about the "What if we were on this cruise?" the one thing I would have wanted to do was to remain in California until our flights were scheduled to leave that Sunday. I would have wanted to enjoy some of the beautiful weather and relax before returning. I'm glad to see Carnival offered that option along with food vouchers!

I also watched the video one of the crew members took of John Heald and Gerry Cahill adressing the crew following the arrival into San Diego. I was totally blown away by the amount of gratitude shown to the crew. How often do you hear an employer acknowledge such efforts on a personal level. The best part was they had no idea this was being recorded so it wasn't for the media

WTG Carnival and I look forward to many many more cruises in the future
__________________
Betty
Triumph June 2007~ Eastern Caribbean
Triumph August 2007~ Western Caribbean
Liberty April 2008 ~ Eastern Caribbean
Valor July 2008 ~ Exotic Western Caribbean
Splendor April 2009~ Swine Flu Detour Cruise to San Fransisco
Miracle October 2009~ Southern Caribbean
Dream April 2010~ Eastern Caribbean
Miracle October 2010~ Aruba, Dominican Republic, Curacao, Grand Turk
Splendor Take 2 Cruise May 2011~ Cabo San Lucas & Puerto Vallerta
Freedom October 2011~ Cozumel, Jamaica & Grand Turk (Hurricane Rina Re-route)
Sprit April 2012~Hawaii

Legend October 2012~ Western Caribbean

Breeze April 2013~ Caribbean (Favorite Ship)
Liberty October 2013~Caribbean




Reply With Quote

  #14  
Old November 13th, 2010, 09:01 AM
MrPete's Avatar
MrPete MrPete is offline
Cool Cruiser
 
Join Date: Jun 2000
Location: The EMPIRE State
Posts: 24,715
Default

This recount marries up to only one news outlet that I have seen: FoxNews.

All the others, as usual, got it wrong.
Reply With Quote

  #15  
Old November 13th, 2010, 09:57 AM
Sunny AZ Girl's Avatar
Sunny AZ Girl Sunny AZ Girl is offline
10,000+ Club
 
Join Date: Mar 2004
Location: Sunny AZ
Posts: 18,010
Default

The news media are disappointed I am sure by the lack of horror stories.

I am very impressed with the way Carnival has handled the whole situation. It makes a beleiver out of me.
__________________
Ginny


Coming Up!




Happy Memories...
Big Red Boat 06/93 (Bahamas)~ Explorer of the Seas 06/05 (Western Caribbean) ~ Jewel of the Seas 04/06 (Eastern Caribbean) ~ Monarch of the Seas 12/06 (Baja Mexico) ~ Monarch of the Seas 04/07 (Baja Mexico) ~ Golden Princess 01/08 (Mexican Riviera) ~ Explorer of the Seas 04/08 (Eastern Caribbean) ~ Caribbean Princess 05/09 (Southern Caribbean) ~ Radiance of the Seas 09/09 (Cabo San Lucas) ~ Mariner of the Seas 05/10 (Mexican Riviera) ~ Carnival Spirit 07/10 (Alaska) ~ NCL Pride of America 05/11 (Hawaii)~ Allure of the Seas 04/13 (Eastern Caribbean)

Allure of the Seas Pictorial Review!

Are you an Arizona Cruiser? Come join the fun! "Never Ending Circle of Friends"
Reply With Quote

  #16  
Old November 13th, 2010, 10:14 AM
LHP LHP is offline
20,000+ Club
 
Join Date: Dec 2002
Location: Memphis, Tn area
Posts: 25,198
Default

Quote:
Originally Posted by Sunny AZ Girl View Post
The news media are disappointed I am sure by the lack of horror stories.

I am very impressed with the way Carnival has handled the whole situation. It makes a beleiver out of me.
I actually read the first question from a reporter (wish I had saved the link) and it was "what was the WORST thing to you about this nightmare".

I think that clearly shows the "yellow journalism" gauge is now the "standard" for some "reporters"....
__________________
musicalcruiser@hotmail.com

COMPLETES THE FLEET

If it is Carnival and it floats....we have sailed it!

Hubby ... DIAMOND (every ship except the Carnivale)
Me ... DIAMOND (every ship starting with the Tropicale)
22 year old son ... DIAMOND (every ship starting with the Tropicale) ONLY Double Milestone under the age of 21 in the world.....woo hoo!!
Showing the world what a kid with Autism can do!!!
25 year old son... finally DIAMOND (college got in the way). About to "cruise more than all of us under the water" as a. Naval Officer.


Holiday Ship On A Stick with a MARBLE base...

Reply With Quote

  #17  
Old November 13th, 2010, 10:46 AM
ilovetexas ilovetexas is offline
Cool Cruiser
 
Join Date: Jul 2007
Location: Suburban Atlanta, GA
Posts: 667
Default You can't make everyone happy!

Quote:
Originally Posted by steve1966 View Post
if Carnival could not make everyone satisfied, I wonder what else Carnival can do...
Hooray for Carnival! There's always going to be someone complaining about something but it sounds like they stepped up and took fantastic care of their passengers.

We've been trying to decide which cruise line to take next spring break; this decided it for me. It's back to Carnival!
__________________

Carnival Sunshine - Bahamas - February 2014, Carnival Conquest - Bahamas - September 2013, Celebrity Silhouette - E. Caribbean - March 2013, Carnival Glory - Canada - July 2012, Disney Fantasy - W. Caribbean - May 2012, Carnival Fascination - Bahamas - October 2011, Carnival Fascination - Bahamas - June 2011 , Carnival Legend - W. Caribbean - May 2011, RCCL Monarch - Bahamas - August 2010, Disney Wonder - Bahamas - January 2010, Carnival Ecstasy - Mexico - March 2009, Celebrity Millennium - Alaska - September 2008, Carnival Sensation - Bahamas - July 2007
Reply With Quote

  #18  
Old November 13th, 2010, 11:09 AM
carolynsd carolynsd is offline
Cool Cruiser
 
Join Date: May 2005
Location: San Diego, CA
Posts: 746
Default

Quote:
Originally Posted by Sunny AZ Girl View Post
The news media are disappointed I am sure by the lack of horror stories.

I am very impressed with the way Carnival has handled the whole situation. It makes a beleiver out of me.
I was at the pier when the Splendor arrived. I heard the media with their continual questions "tell us the worst thing about the cruise from hell". When they did not get the negative answers they were looking for, they found another passenger. It was disgusting.

I commend the crew and Carnival for the handling of this unfortunate situation, from the Captain who made the decisions, John Heald who kept all the passengers calm, the amazing crew who do an outstanding job under normal conditions, and the passengers who made the best of the situation.

Way to go Carnival!
__________________




Reply With Quote

  #19  
Old November 13th, 2010, 12:42 PM
dacsmom's Avatar
dacsmom dacsmom is offline
Cool Cruiser
 
Join Date: Dec 2005
Location: South Carolina
Posts: 940
Default

The media was trying to stir the pot. They described the nightmare aboard the ship without actually talking to any passengers. They said Carnival offered a free cruise if anyone dared to cruise again.
It was an accident, things happen. It was inconvenient but Carnival stepped up to the plate and tried to compensate passengers. It may not make up for a bad vacation, but what else should they do?
A morning show interviewed a family and they asked questions like were you terrified, describe the nightmare on board. The family said it was not fun but it was not as bad as the media tried to make it out to be. They said everyone tried to make the best of a bad situation.
Reply With Quote

  #20  
Old November 13th, 2010, 12:52 PM
cruznlobo's Avatar
cruznlobo cruznlobo is offline
Cool Cruiser
 
Join Date: Jul 2003
Location: North Tonawanda, NY
Posts: 721
Default

I just have to say....Way To Go Carnival!!!
We were thinking of trying Celebrity or Princess just for a change...
Not Now...
It's only Carnival for us.
__________________
Sunshine 2/7/15
Liberty 10/4/14
Dream 1/25/14
Legend 1/27/13
Glory 1/29/12
Dream 1/22/11
Dream 1/30/10
Freedom 1/17/09
Miracle 1/26/08
Triumph 1/20/07
Liberty 1/29/06
Legend 1/22/05
Glory 1/17/04
Pride 1/25/03
Fantasy 10/7/01
Destiny 10/25/98
Fantasy 2/15/98
Reply With Quote

Reply

Bookmarks


Ad Sponsored By
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 07:19 PM.


© 1995 - 2014, The Independent Traveler, Inc. All rights reserved.
"A Community of People Who Love To Cruise"
All of the information contained within Cruise Critic is protected by copyright. You may, however, download a single copy only for your personal use.