Beginning on the very first full day of the cruise, my husband and I began noticing little bites on our bodies. These continued to get progressively worst throughout the cruise. We weren’t sure of what the bites were, but we knew they appeared while on board. We notice new ones every morning. I looked around and could not find the source. I work in a legal office and represent a hotel, so I have read about the signs of what to look for, but also know it is not always that evident.
The interaction with the medical staff was the disappointment of the cruise. The nurse was immediately dismissive, hostile and antagonistic. Her number one concern was to attempt to convince us that whatever the cause, it was something we received off the ship. She also treated us, as if we were con artists, out to make false accusations against the ship. She began to excuse the symptoms as not possibly being bed bugs because as she stated, “the whole ship would be infested.” She then told us, it must have been something we picked up on one of the beaches. Of course this was implausible since we noticed our first bites prior to the arrival of our first port of call on our first sea day. She also stated that because my husband was covered in bites and that I only had a few, this was not bed bugs. All of these explanations defied logic and gave the impression that our welfare was secondary to the need to deny responsibility at all costs. She finally conceded that she could not tell by looking at the bites, whether they were caused by bed bugs. She seemed to resent the fact that we reported this issue and retained her antagonistic demeanor throughout the entire conversation. Her hostility was completely unwarranted and inexcusable. We are not opportunists but genuinely concerned with both the potential for a ship-wide infestation and preventing an infestation in our home. We never asked for any compensation.
The nurse didn’t examine either my husband or I, but provided us some ointment for the itching. She told us someone would be sent to our room and we would receive some type of follow up after they went to our room. Although, we did see people go into our room, (we didn't go into the room while they were there, so they could do whatever they needed to do.) We received no follow up or further information. No one said anything to us again. What we hoped for was maybe some information on how to avoid bringing any bugs home. When we got off the cruise, we called family at home to ask them to research the steps we should take to ensure we didn’t bring bed bugs into our homes. Hopefully, the internet searches prevent our home from infestation, because Carnival didn’t seem concerned.
1997 - The Big Red Boat to the Bahamas
2001 - Voyager of the Seas - Western Caribbean
2008 - Radiance of the Seas - Alaska
2010 - Carnival Glory - Western Caribbean
2011 - Monarch of the Seas - Bahamas