Go Back   Cruise Critic Message Board Forums > Cruise Discussion Topics > Ask a Cruise Question
 
Register here!
Forgot Your Password?


Notices

Ask a Cruise Question Post your general cruise questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old February 27th, 2011, 11:18 PM
marbear5 marbear5 is offline
Cool Cruiser
 
Join Date: Oct 2010
Posts: 259
Default travel agent commission

How much does a travel agent make off my cruise booking?

I realized in talking to some people on my last cruise, that their travel agent gives them on board credit for booking with them.

Anyone know a travel agent that does that?
Reply With Quote

  #2  
Old February 28th, 2011, 12:55 AM
Gonzo70's Avatar
Gonzo70 Gonzo70 is online now
10,000+ Club
 
Join Date: Feb 2006
Location: Chicago by way of Boston and NOLA
Posts: 16,376
Default

Welcome to Cruise Critic,

It varies some from travel agency to travel agency - but a rough estimate would be about 10%-12% of the cruise fare (excluding the non-commissionable portion of the fare such as taxes, port fees, other government fees etc.). Many large travel agencies (especially online ones that do a large volume of business) return a portion of their commission in the form of On-Board-Credit, pre-paid gratuities or other perks as an incentive to use them. Smaller travel agencies are less likely to do this, but often provide a higher level of personalized service. Cruise Critic rules forbid people to recommend specific travel agencies to others.
__________________
Upcoming Cruises:
Celebrity Xpedition - October 5, 2014 - Galapagos (Seals, Penguins and Boobies, Oh My)!

Completed Cruises:
RCI Allure of the Seas - September 2, 2012 - Eastern Caribbean (Aft Boardwalk Balcony; 24 Restaurants in 7 Days)!
Celebrity Millennium - May 27, 2012 - Pacific Coastal Wine Cruise with Temecula, San Diego, and Vancouver Land Add On (Sky Suite GTY)
Celebrity Millennium - February 20, 2012 - Western Caribbean (Adult Spring Break: SoBe, Millie & The Penthouse)
Celebrity Silhouette - September 27, 2011 - Holy Land (Concierge Class)
Celebrity Equinox - October 31, 2010 - Mediterranean & Westbound Transatlantic with the Hobgoblins (First Suite)
Celebrity Equinox - December 4, 2009 - Southern Caribbean (Aqua Class "Hump" Stateroom)
RCI Jewel of the Seas - January 9, 2009 - Panama Canal Cruise with the Panamaniacs!
Celebrity Century - April 28, 2008 - Transatlantic: Miami to Amsterdam Honeymoon Cruise with the Centurions!
HAL Noordam - May 13, 2007 - Alaska Inside Passage
RCI Adventure of the Seas - November 26, 2006 - Eastern Caribbean
RCI Grandeur of the Seas - February 11, 2006 - Western Caribbean
RCI Enchantment of the Seas - January 8, 2005 - Western Caribbean
Reply With Quote

  #3  
Old February 28th, 2011, 01:09 AM
Putterdude's Avatar
Putterdude Putterdude is offline
20,000+ Club
 
Join Date: Sep 2007
Location: Sechelt, BC & Fort Mohave, AZ
Posts: 23,764
Default

Some agencies are large enough or belong to groups that allow them to blank out a large number of cabins and get "group" rates. Often a T/A will pass a portion of this back to the client in the form of a reduced fare (where allowed) or a nice OBC. So yes the practice of giving an OBC or some other perk is very common.
__________________

Upcoming Cruises
Western Caribbean - Ruby Princess - January 10, 2015
Eastern Caribbean - Ruby Princess - January 17, 2015
Eastern Caribbean - Ruby Princess - January 24, 2015
British Isles - Royal Princess - August 25, 2015
Hawaiian Islands - Ruby Princess - January 9, 2016

Previous Cruises:
Eastern Caribbean - Celebrity Silhouette - Jan 19, 2014 .. Western Caribbean - Celebrity Silhouette - Jan 12, 2014 .. Athens to Venice - Ruby Princess Sept. 15, 2013 .. Rome to Athens - Ruby Princess - Sept. 9, 2013 .. Southern Caribbean - Emerald Princess - Jan. 16, 2013 .. Eastern Caribbean - Emerald Princess - Jan. 6, 2013 .. Mediterranean & Adriatic - Grand Princess - Sept. 4, 2012 .. Southern Caribbean - Celebrity Constellation - Jan. 14, 2012 .. Mexican Riviera - HAL Oosterdam - Dec. 24, 2011 .. Pacific Coastal - Sapphire Princess - Sept. 18, 2011 . . Pacific Coastal - Sapphire Princess - May 14, 2011 . .Pacific Coastal - Golden Princess - May 11, 2011 .. Eastern Caribbean - Ruby Princess - Jan. 16, 2011 .. Western Caribbean - Crown Princess -Jan. 8, 2011 .. Mexican Riviera - Sapphire Princess - Dec. 4, 2010 .. Alaska - Diamond Princess - Sept. 4 2010 .. Alaska - Diamond Princess - Aug. 28, 2010. Pacific Coastal - Golden Princess - May 9, 2010 .. Southern Caribbean - Grand Princess - Jan. 15, 2010 .. Alaska - Sapphire Princess - Sept. 19, 2009 .. Pacific Coastal - Coral Princess - May 15, 2009 .. Panama Canal - Coral Princess - Jan 6, 2009 .. Pacific Coastal - Golden Princess - May 3, 2008 .. Hawaii - Diamond Princess -Dec.18,2007 .. Alaska - Celebrity Mercury - Aug. 10, 2007 .. Alaska - Canadian National Steamship's - SS Prince George - 13 cruises - May thru Sept, 1963 (crew member)
Reply With Quote

  #4  
Old February 28th, 2011, 09:05 PM
KirkNC's Avatar
KirkNC KirkNC is offline
20,000+ Club
 
Join Date: Oct 2007
Location: Raleigh NC
Posts: 20,337
Default

Shop around on the Internet and you will find more variation then you might expect. $100 or more OBC is not unusual.

Kirk
__________________
Kirk







Reply With Quote

  #5  
Old February 28th, 2011, 09:55 PM
compozer compozer is offline
Blue Ribbon Cruiser
 
Join Date: Mar 2007
Location: midwest
Posts: 3,600
Default

On our last cruise our Ta gave us $100 OBC and when we got to the ship, there was another $100 OBC , a balcony breakfast and a bottle of wine. We were in a suite so we did spend a lot of money for the cruise.
Reply With Quote

Ad Sponsored By
  #6  
Old March 1st, 2011, 01:29 AM
Hlitner Hlitner is online now
10,000+ Club
 
Join Date: May 2000
Location: New Cumberland,PA, USA
Posts: 19,053
Default

We have been advising CC folks for many years that it often pays to shop around for any cruise. We book lots of cruises (about 75 days a year) and always look at 4 - 6 favored TAs (we have our own short list of internet cruise agencies) and compare their price (and credits) to the cruise line web site. On an upcoming cruise we have a $1075 on board credit from a TA...that was not available from the cruise line or our other normal TAs. On other cruises a different agency might have the best deal. We see no reason to be loyal to one particular TA or site. In the end they are all selling the same product. We have no interest in the TA commission! The only thing that matters to us is our final price.

Hank

Last edited by Hlitner; March 1st, 2011 at 01:30 AM.
Reply With Quote

  #7  
Old March 2nd, 2011, 07:50 AM
CoachT CoachT is offline
Cool Cruiser
 
Join Date: May 2010
Posts: 595
Default

With Carnival cutting commission to 5% in the UK, the beginning of the end of cruise lines paying any commission has started. Those OBC deals you see will be gone within 5 years and if you then want or need a TA to book your cruise, you will be paying for that service. Don't think the cruise lines will be giving you what they were paying the TA in the form of a lower fare. You certainly didn't see the airlines giving you TA commissions when they were for the most part done away with.
Reply With Quote

  #8  
Old March 2nd, 2011, 09:59 AM
smeyer418's Avatar
smeyer418 smeyer418 is offline
20,000+ Club
 
Join Date: Aug 2003
Location: New York, NY
Posts: 20,906
Default

Quote:
Originally Posted by CoachT View Post
With Carnival cutting commission to 5% in the UK, the beginning of the end of cruise lines paying any commission has started. Those OBC deals you see will be gone within 5 years and if you then want or need a TA to book your cruise, you will be paying for that service. Don't think the cruise lines will be giving you what they were paying the TA in the form of a lower fare. You certainly didn't see the airlines giving you TA commissions when they were for the most part done away with.
The demise of the TA has been discussed as a possibility for years. So far still more than 80% of cruises are booked through TA's. Yes I think that the mass market cruise lines would like to do away with TA's. I have seen the in house PCC or whatever each line calls them become more aggressive. Airlines are different. Cruises are less price sensitive because of the TA's. Each line has almost a distinctive character. The cruise lines find that the TA's are still their best way to sell and advertise. All the advertisement you see on TV is still just name recognition advertising. Disney sells well but is clearly the most expensive of the mass cruise lines.
In any case the demise of the TA is like the first report of Samuel Clemens death some what pre-mature..
Reply With Quote

  #9  
Old March 2nd, 2011, 11:14 AM
Hlitner Hlitner is online now
10,000+ Club
 
Join Date: May 2000
Location: New Cumberland,PA, USA
Posts: 19,053
Default

"Times are a changing!" And the cruise industry is slowly changing with the times. At one time most of the cruise lines encouraged everyone to use TAs (Renaissance Cruise Lines was the exception and it went bankrupt). But now, the cruise lines are all embracing the power and low cost of the internet. We have watched the airlines gradually move away from TAs and sell most of their tickets on line either directly or through large on-line companies such as Expedia. We think the cruise industry will follow a similar pattern since direct internet booking is very low cost and efficient. We ourselves now book nearly all our cruises directly on the internet (we cruise about 75 days a year) and seldom even talk to human. We still use online TAs if they have a better offer then the cruise lines, but even this is somewhat of a sham since most of these online TAs are now directly connected to the cruise line computers. Hence, when you book online with many major online TAs the booking goes directly into the cruise line computers and the only difference (from booking on a cruise line web site) is the price and/or OBCs.

Hank
Reply With Quote

  #10  
Old March 8th, 2011, 11:40 PM
jagoffee jagoffee is offline
Blue Ribbon Cruiser
 
Join Date: Dec 2003
Location: Ivanhoe, IL
Posts: 3,629
Default

Quote:
Originally Posted by Hlitner View Post
"Times are a changing!" And the cruise industry is slowly changing with the times. At one time most of the cruise lines encouraged everyone to use TAs (Renaissance Cruise Lines was the exception and it went bankrupt). But now, the cruise lines are all embracing the power and low cost of the internet. We have watched the airlines gradually move away from TAs and sell most of their tickets on line either directly or through large on-line companies such as Expedia. We think the cruise industry will follow a similar pattern since direct internet booking is very low cost and efficient. We ourselves now book nearly all our cruises directly on the internet (we cruise about 75 days a year) and seldom even talk to human. We still use online TAs if they have a better offer then the cruise lines, but even this is somewhat of a sham since most of these online TAs are now directly connected to the cruise line computers. Hence, when you book online with many major online TAs the booking goes directly into the cruise line computers and the only difference (from booking on a cruise line web site) is the price and/or OBCs.

Hank
Good points. I want to mention that Renaissance was using TAs at the time that they went bankrupt, but they did not initially. IMO it was 9/11 that lead to their bankrupty.
Reply With Quote

  #11  
Old March 9th, 2011, 01:19 AM
Hlitner Hlitner is online now
10,000+ Club
 
Join Date: May 2000
Location: New Cumberland,PA, USA
Posts: 19,053
Default

Quote:
Originally Posted by jagoffee View Post
Good points. I want to mention that Renaissance was using TAs at the time that they went bankrupt, but they did not initially. IMO it was 9/11 that lead to their bankrupty.
We agree! Unfortunately they did not have enough resources to get through those tough times. That was one of our favorite cruise lines (no smoking and no children and no teens) and we really loved their ships (R1 - R8). We still try to get on those ships whenever possible (Azamara, Oceania, and Princess). Ironically it may turn out that Ren was years ahead of their time. In the next few years we suspect that many cruise lines will have no smoking and no longer use TAs (why pay a commission when you can take bookings online). As to children...well that is another story.

Hank
Reply With Quote

Reply

Bookmarks


Ad Sponsored By
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 08:44 PM.


© 1995 - 2014, The Independent Traveler, Inc. All rights reserved.
"A Community of People Who Love To Cruise"
All of the information contained within Cruise Critic is protected by copyright. You may, however, download a single copy only for your personal use.