Premier Parking Ventures

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Ft. Lauderdale, Jacksonville, Miami & Port Canaveral & Tampa
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#1
PEI Canada
2,519 Posts
Joined Nov 2005
Just wondering if anyone has ever used Premier Parking Ventures near the Miami Cruise Port? They are listing their parking prices at $7 per day which is much cheaper then the Miami Cruise Port which is $20 per day. Looking for someone who has used this company and would recommend them? Says on their website parking is in a locked and secure area, just would like to hear your comments before I book this reservation online ...

thanks!
#2
Northern VA & DC
16,377 Posts
Joined Jul 2007
If you search these boards you will find a mixed bag of reviews - some very good, some very bad, with not much in the middle - for Premier. As I understand it, they are just a booking agency who will then assign you to a nearby Miami parking lot - some of those lots may be well run, and others not so well run which explains the variety of reviews - they do not actually own a parking facility in Miami.

Security of your car is an issue in many parts of Miami , just as with many other big cities in the US - parking at POM costs $20/day but is convenient, covered and secure. You need to decide if the savings are worth it. Good luck!
#3
6 Posts
Joined Feb 2009
They are horrible! I just used them and it was one of the worst experiences I've ever had. We arrived in Miami at noon and they told us the lot was full and we were not going to get our money back. After fighting with them for an hour we were able to park our car. We worried for our entire trip that our car would be towed. I would rather pay the expensive port parking then to ever park here again.
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#4
Miami Beach, Florida
2,222 Posts
Joined Mar 2009
They are an "information service" that charges you, retains a commission, and forwards the remainder to their local affiliate in Miami. They disclaim all responsibility for any problems that arise between you and the local affiliate.
#5
6 Posts
Joined Apr 2011
Originally posted by flcoachgirl
They are horrible! I just used them and it was one of the worst experiences I've ever had. We arrived in Miami at noon and they told us the lot was full and we were not going to get our money back. After fighting with them for an hour we were able to park our car. We worried for our entire trip that our car would be towed. I would rather pay the expensive port parking then to ever park here again.
This company is not even register to do business in the State of Florida,please check for yourself,has been dissolved as of Jan 2010 as a Fictious Company,they are out of Tampa ,do not have proper license to Operate in the City of Miami nor do they have a Permit to conduct business at the Port of Miami,they have used at least 4 different locations within the last 3 months.They should not be confused with Premier Cruise Parking which operates a parking garage 1 mile from the Port of Miami,it is register in the State and has their own shuttles, their own employees and has a Permit to operate in the Port of Miami.You should contact the Florida Attorney General Office or the Comsumer Division and file a complaint as this people are a complete farce and are giving a very bad reputation to the Parking industry
#6
Melbourne, FL
7,828 Posts
Joined Apr 2005
Premier Parking Ventures was operating in Miami last month
http://premierparkingusa.com/our-ser...se-parking.php

I parked there
extensive comments can be found four msgs down here:
http://boards.cruisecritic.com/showt...hlight=parking

Would I use them again? Maybe.
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#7
581 Posts
Joined May 2001
I just got off the Allure of the Seas today. Unfortunately, I chose these clowns for parking too!

Getting picked up last Sunday was a disaster. After trying to find the "business" for an hour, I called the 800 # on my confirmation only to be told that "I'm in Tampa, I don't know where you need to go". So, I call another #, no answer, then another #. A gentleman asnwers and tells me to park at "Karu". This place looked like a seedy strip club with about 20 cars parked in a gated lot and broken Corona bottles. Ok, so we pull in and wait for 20 minutes for the "shuttle".... nothing happens. I call back and within 10 minutes, a lady showed up in her personal SUV. We got dropped off.

The real drama started this morning when I tried to reach them at 7am. Voicemail box was FULL!!!!!!!!!! I called a 3rd #. Got the shuttle bus driver... bingo, right? NO, not at all. This idiot tells me that I cannot get picked up unless I have the yellow smiley face stickers he gave us (4 ladies- me, my mom, and 2 daughters) when he dropped us off. I tried so many times to politely explain to him that HE did not drop us off, a lady did in her personal vehicle and she NEVER mentioned stickers. He said, "NOPE! I dropped you off and I did give them to you...." Then he hung up on me and would NOT answer when I repeatedly called back. This was unbelievable!

I called the 800# again and someone answered. WHEW! I explained what happened and he apologized, sent the idiot to pick us up and off we go, but not until I gave him a piece of my mind. There was another couple in the van with us who had the same complaints.

THIS COMPANY IS NOT WORTH THE MONEY. USE SOMEONE ELSE!

I plan to post this on every website I can find!
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Diane

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#8
Virginia Beach, VA.
11,179 Posts
Joined Jul 2010
Originally posted by csaeroach
Just wondering if anyone has ever used Premier Parking Ventures near the Miami Cruise Port? They are listing their parking prices at $7 per day which is much cheaper then the Miami Cruise Port which is $20 per day. Looking for someone who has used this company and would recommend them? Says on their website parking is in a locked and secure area, just would like to hear your comments before I book this reservation online ...

thanks!
Read Diane&4girls post. This seems like a very shady and disorganised operation.
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Link to my Allure of the Seas review: http://boards.cruisecritic.com/showt...ighlight=eng23













#9
1 Posts
Joined Sep 2011
I was given 2 free days of parking for Ft. Lauderdale due to the shuttle driver passing away when we returned and not having anyone to pick us up. Although I was reluctant to re-use Premier I appreciated their willingness and effort to make things right. I recently used the service again and found a much improved operation. The lot was clean, still gated and secured and new shuttle operation was great. I noticed multiple shuttles and saw many others wearing the yellow stickers when we returned. It seems this company has made big changes in Ft. Lauderdale. I also was happy to see that there was a new toll free number which was answered by a helpful woman on the other line.
Erich Dahlia.
#10
Florida
40 Posts
Joined Dec 2010
I have just reserved with Premier Parking in Fort Lauderdale (Port Everglades), and the process seemed very smooth and professional. Then I read those two angry reviews and was horrified. Can anyone else verify that Premier has cleaned up their act? I would really like some reassurance! Thanks! FSU Super
#12
Florida
40 Posts
Joined Dec 2010
Nooo--I think that says it all! I have already cancelled my reservation, but--just out of curiosity--what lot were you in? We had been assigned to "Karu of Fort Lauderdale, right next to the Holiday Inn Express." It is supposed to be gated and locked. Is that the same one? FSU Super
#13
345 Posts
Joined Oct 2009
That is the one. Gated and locked, until the club opens...
Have only read where guests find broken beer bottles by their cars.
I work by FLL beach and pass by this lot in the evenings and see the gate open.
#15
Detroit
3 Posts
Joined Mar 2011
This operation is a joke a Mickey Mouse operation and I don't mean Walt Disney.had such a bad experience with these clowns I joined cruise critic to save people the stress of dealing with them what ever you need to do just park some were else don't worry about spending a few more bucks I'm very cheap and I would pay double to avoid my experience with Premier Parking
#16
St. Catharines, Canada
4 Posts
Joined Dec 2011
I had booked with Premier Parking Ventures in Miami before I read these comments, 5 weeks ago. After reading them I was really worried at what I had got myself into. I have just returned from my cruise on Carnival Liberty to Eastern Caribbean and thought I would write in and give my analysis.
The cost for the week was $68.35 Saturday to Saturday, I had zero trouble finding the lot (811 NW 1st Court, Miami, FL 33136) The booking confirmation directions were unmissable, anyone not being able to find this must have zero sense of direction and shouldn't be driving a motor vehicle. There were plenty of other fellow cruisers using the parking. There was a tent set up to register and the transport was there waiting to take us to the cruise terminal. We were given a sticker on leaving the transport at the dock to show on our return.
On our return there were 4 cruise ships disembarking so things were a bit crazy but it took us 5 minutes to find our pickup point and a further 5 minutes before we were on a transport back to the parking lot. When we got there the registration tent was pitched there again and another group of cruisers were registering without issue, we jumped in our car and left, 400 yards and we were back on the Interstate 95.
All in all a very painless experience and one which I would have no problem in doing again.
#17
581 Posts
Joined May 2001
Kentonmag,

I am one of the ones that had a hard time finding the parking lot. I guess it as because there was no address on the nightclub and I wasn't expecting to park at a nightclub. I was looking for a parking lot with a clearly posted address.... I happen to have a wonderful sense of direction and never ever get lost. No need to criticize those of us that had issues with this company. Clearly thay are trying to improve but for many of us, it's too late.
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Diane

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#18
St. Catharines, Canada
4 Posts
Joined Dec 2011
Diane
After reading all of the comments after booking Premier parking ventures, as I said I was very concerned. After using them I can only express what I felt was really good service. You made a statement that you would sour their name "on every website I can find" All I am saying is that my experience was of a positive nature.
Another thing is I don't recall seeing a nightclub anywhere near the parking lot so maybe the lot has changed location to the one you parked at earlier in the year. That being the case this lot maybe much easier to find, these are the directions I was sent, via email with my ticket confirmation, and it was just impossible to miss the lot.
Directions

From I-95
- Take exit 3B for NW 8th St toward Port of Miami/Orange Bowl
- Turn left onto NW8th St
- Look for Lot #58 on the left hand side



It's was about 600 yds on the left hand side after you make the left turn off the 3B exit from the I-95. And it's only 400 yds back to the north on-ramp of the I-95.
#19
581 Posts
Joined May 2001
Originally posted by kentonmag
Diane
After reading all of the comments after booking Premier parking ventures, as I said I was very concerned. After using them I can only express what I felt was really good service. You made a statement that you would sour their name "on every website I can find" All I am saying is that my experience was of a positive nature.
Another thing is I don't recall seeing a nightclub anywhere near the parking lot so maybe the lot has changed location to the one you parked at earlier in the year. That being the case this lot maybe much easier to find, these are the directions I was sent, via email with my ticket confirmation, and it was just impossible to miss the lot.
Directions

From I-95
- Take exit 3B for NW 8th St toward Port of Miami/Orange Bowl
- Turn left onto NW8th St
- Look for Lot #58 on the left hand side



It's was about 600 yds on the left hand side after you make the left turn off the 3B exit from the I-95. And it's only 400 yds back to the north on-ramp of the I-95.

This isn't the same address I was sent. We parked at Club Karu at 1000 SR 84. Had they just said to park behind the yellow building with the broken beer bottles in the parking lot, it may have been easier to find.
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Diane

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#20
581 Posts
Joined May 2001
Oh, you know... I never said anything about the Port of Miami. I only dealt with them in FLL, not Miami. I really can't say where their lot is in Miami. No experience there.
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Diane

Carnival Fantasy 7/28/2000
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Mariner of the Seas 11/12/2003
Mariner of the Seas 12/14/2003 (Golden Anchor Cruise!)
Navigator of the Seas 4/10/2004
Holland America Westerdam 11/30/2004
MSC Opera 03/26/2005
Mariner of the Seas 09/04/2005
NCL Jewel 9/16/2005 NYC
Serenade of the Seas 11/12/2005
Mariner of the Seas 03/26/2006
Freedom of the Seas 05/13/2006
NCL Pride of Hawaii 5/20/2006 LA
Mariner of the Seas 06/25/2006
Freedom of the Seas 10/15/2006
Celebrity Century 11/09/2006 (Re- Inaugural)
Amadeus Amadagio 11/19/2006
NCL Pearl 12/16/2006
NCL Pearl 4/22/2007
Liberty of the Seas 5/16/2007 Miami
Carnival Freedom 11/12/2007
Island Princess 12/15/2007
Azamara Journey 07/31/2008
Celebrity Solstice 11/21/2008 FLL
Mariner of the Seas 2/20/2009
Celebrity Solstice 09/07/2009
Crystal Symphony 10/31/2009
Oasis of the Seas 11/22/2009 FLL
Navigator of the Seas 01/16/2010
MSC Poesia 03/13/2010
NCL Epic 7/2/2010 NYC
Crystal Serenity 07/31/2010
Celebrity Eclipse 11/15/2010 US Inaugural
Allure of the Seas Miami 11/21/2010
Oceania Marina Miami 2/05/2011
Crystal Symphony 4/12/2011
Allure of the Seas 7/3/2011
Celebrity Silhouette 11/2/11
NCL Epic 11/5/11
Crystal Symphony 3/3/2012