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  #1  
Old May 14th, 2011, 06:13 PM
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jaceyar jaceyar is offline
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Default Crippled MSC Opera limps back to Southampton!

My friends are on this ship at the moment. Half the ship has no power, the loos are out of order and there is no hot food!
They're doing just 8.5 knots and were supposed to be docking in Copenhagen but the Captain is heading straight back to the UK.
Not good.
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  #2  
Old May 15th, 2011, 10:01 AM
Goldryder Goldryder is offline
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According to AIS she is currently just under 9 miles off Visby...

MSC OPERA

Flag: Panama
Ship Type: Passenger
Status: Underway
Speed/Course: 0.6 kn / 105˚
Length x Breadth: 253 m X 32 m
Draught: 6.8 m
Destination: VISBY
ETA: 2011-05-15 06:30 (UTC)
Received (737): 0h 2min 41s ago
(AIS Source: Oskarshamns Sjofartsforening)

Visby webcams here...the ferry is the Gotland in the capture....the cams update every few minutes.

http://www.webbkameror.se/webbkamero...yhamn2_640.php

If you keep an eye on the camera, you may well see Opera at some point in the next few hours.
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File Type: jpg webcam_visby2_1280.jpg (16.5 KB, 24 views)
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  #3  
Old May 15th, 2011, 03:07 PM
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Norwegian Cruiser 73 Norwegian Cruiser 73 is offline
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According to Swedish media the cruise is cancelled and MSC Opera will be towed to the Swedish city Nynäshamn. The UK passengers will be flown home by a charterflight leaving tomorrow.
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Completed cruises:

RCI : Navigator Of The Seas, Eastern Med 2009
MSC :MSC Fantasia, Western Med 2010
MSC :MSC Fantasia, Yacht Club, Western Med 2011
RCI: Brilliance Of The Seas, Arabian Gulf 2012
MSC: MSC Divina, Yacht Club, Eastern Med 2012
MSC: MSC Divina, Yacht Club, Canary Islands 2013
MSC: MSC Poesia, Baltic Sea 2013
MSC: MSC Preziosa, Yacht Club, Western Med 2013
MSC: MSC Divina, Yacht Club B2B, Caribbean 2014

Upcoming cruises:

MSC: MSC Armonia, Canary Islands 2015.
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  #4  
Old May 15th, 2011, 03:17 PM
AmoMondo AmoMondo is offline
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What a way for a cruise to end...the passengers must be gutted and it can't be much fun being onboard with things not working.

Wonder what went wrong?
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MSC Armonia - Las palmas to Venice - Mar 14
Costa Fortuna - Arabian Gulf - jan 14
MSC Musica - Eastern Med & Black Sea - Oct 13
MSC Orchestra - Western Med - Aug 13
MSC Sinfonia - Western Med - May 13
Costa Atlantica - Arabian Gulf - Mar 13
MSC Musica - Greek Isles - Sept 12
MSC Opera - Buenos Aires to Southampton Apr 12
Costa Favolosa - Arabian Gulf - Jan 12
MSC Orchestra - Western Med - Oct 11
Costa Romantica - Indian Ocean - Jan 11
MSC Musica - Venice to Rio - Nov 10
MSC Melody - Med & Black Sea - Jul 10
MSC Sinfonia - Livorno to Durban - Oct-Nov 09
MSC Fantasia - Western Med - Apr 09
MSC Lirica - Dover to Genoa - Sept 08
MSC Lirica - Transatlantic (Fort Lauderdale - Dover) - Mar-Apr 08
MSC Opera - Eastern Med - Sep 07
MSC Opera - - Jul 07
MSC Opera - Eastern & Southern Caribbean - Jan 07
MSC Opera - Western Med - May 06
MSC Opera - Transatlantic (Genoa - Fort Lauderdale) Dec 05-Jan 06
MSC Opera - Eastern Med - Jun 05
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  #5  
Old May 15th, 2011, 04:04 PM
Alessandro Alessandro is offline
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Yes, swedish media claim that the towing boat arrived 1 hour ago, the distance Visby-Nynäshamn takes around 3 hours with a speedferry
averaging 35 knots. I dont know how fast a towing will take, being without water, hot food and electricity since yesterday. I wouldnt been to keen to continue my journey with a flight tomorrow evening.
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  #6  
Old May 15th, 2011, 05:06 PM
Alessandro Alessandro is offline
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Unhappy

The company will fly home people tomorrow and offer a voucher for future
trips with them as compensation according to swedish press, how grand of them....
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  #7  
Old May 15th, 2011, 05:27 PM
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4nlalaland 4nlalaland is offline
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We are contemplating a cruise on the Opera in July.. I realize that by then the ship's current problems will have been taken care of... although I am concerned about the condition of the ship since it is a older ship and whether this has happened before?? Thanks
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  #8  
Old May 15th, 2011, 06:05 PM
Goldryder Goldryder is offline
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Quote:
Originally Posted by 4nlalaland View Post
We are contemplating a cruise on the Opera in July.. I realize that by then the ship's current problems will have been taken care of... although I am concerned about the condition of the ship since it is a older ship and whether this has happened before?? Thanks
I wouldn't be too concerned. I was aboard Costa Victoria a few weeks ago and she had a blip off the Brazilian coast which was quickly dealt with and we were underway again in 20 minutes.

These breakdowns are quite common and only rarely hit the headlines....and the age of ship makes no difference either...Carnival Splendor had her breakdown caused by a fire last year and she is barely 3 years old, QM2 has had breakdowns...most ships get them every so often, nowt to be worried about

Cruise Industry News have the Opera incident listed...

http://www.cruiseindustrynews.com/cr...under-tow.html

Looking at it, they seem to have everything in hand and have made arrangements for the passengers pretty quickly.
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  #9  
Old May 15th, 2011, 06:21 PM
Greghouseo Greghouseo is offline
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Quote:
Originally Posted by 4nlalaland View Post
We are contemplating a cruise on the Opera in July.. I realize that by then the ship's current problems will have been taken care of... although I am concerned about the condition of the ship since it is a older ship and whether this has happened before?? Thanks
I think the most important thing is not the actual problem, which, lets face it can occur, but how MSC deal with the passengers both in terms of repatrication and also compensation.

Personally, knowing MSC as I do, I have my doubts. Future cruise credit doesn't cut it.
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  #10  
Old May 15th, 2011, 08:35 PM
SouthernCalCruiseGuy SouthernCalCruiseGuy is offline
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Direct Links to the AIS pages...

MSC OPERA
http://www.marinetraffic.com/ais/shi...MMSI=357627000


Being pulled by this TUG!
SVITZER TRYM
http://www.marinetraffic.com/ais/shi...mmsi=219014875

All AIS Cruise Ships
http://shiptrackingais.blogspot.com/...ackingais.html
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  #11  
Old May 16th, 2011, 03:22 AM
sverigecruiser sverigecruiser is offline
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We had a blackout on the new Norwegian Epic less than three weeks ago and we were drifting for awhile in the Caribbean.
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  #12  
Old May 16th, 2011, 06:03 AM
monas queen monas queen is offline
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This was supposed to be a "no fly" cruise.

How are they dealing with those passengers who are unable (for whatever reason) to fly?

I bet they'll be pleased to get off - days without working toilets, showers, etc.. Doesn't bear thinking about.
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  #13  
Old May 16th, 2011, 07:30 AM
Massich Massich is offline
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My brother was on the ship with his family. They were a bit scared but the crew and msc staff are looking after them now...
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  #14  
Old May 16th, 2011, 11:21 AM
keltic keltic is offline
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I was on the Opera and she was in an inmaculate state. I had a wonderfull holiday in the Brazilian waters.
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  #15  
Old May 16th, 2011, 12:40 PM
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LisaTalkingTots LisaTalkingTots is offline
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My Father was supposed to be on the cruise tomorrow, which has obviously now been cancelled by the company ... but at present they are only offering an upgraded replacement cruise. Is he not entitled to a full refund????
Wondered what people's experiences were please?
Thanks, Lisa
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  #16  
Old May 16th, 2011, 02:18 PM
AmoMondo AmoMondo is offline
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Quote:
Originally Posted by LisaTalkingTots View Post
My Father was supposed to be on the cruise tomorrow, which has obviously now been cancelled by the company ... but at present they are only offering an upgraded replacement cruise. Is he not entitled to a full refund????
Wondered what people's experiences were please?
Thanks, Lisa
The only time I've not been able to have my cruise with MSC was last year due to the volcanic ash situation. the cruise still operated, I just could not get to it. I was offered an alternative cruise to the same value or a refund, if I could not get something else that suited. Circumstances were different to this one, so I don't know if it is comparable or not.

You'd need to see what the terms and conditions on their website say.
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MSC Armonia - Las palmas to Venice - Mar 14
Costa Fortuna - Arabian Gulf - jan 14
MSC Musica - Eastern Med & Black Sea - Oct 13
MSC Orchestra - Western Med - Aug 13
MSC Sinfonia - Western Med - May 13
Costa Atlantica - Arabian Gulf - Mar 13
MSC Musica - Greek Isles - Sept 12
MSC Opera - Buenos Aires to Southampton Apr 12
Costa Favolosa - Arabian Gulf - Jan 12
MSC Orchestra - Western Med - Oct 11
Costa Romantica - Indian Ocean - Jan 11
MSC Musica - Venice to Rio - Nov 10
MSC Melody - Med & Black Sea - Jul 10
MSC Sinfonia - Livorno to Durban - Oct-Nov 09
MSC Fantasia - Western Med - Apr 09
MSC Lirica - Dover to Genoa - Sept 08
MSC Lirica - Transatlantic (Fort Lauderdale - Dover) - Mar-Apr 08
MSC Opera - Eastern Med - Sep 07
MSC Opera - - Jul 07
MSC Opera - Eastern & Southern Caribbean - Jan 07
MSC Opera - Western Med - May 06
MSC Opera - Transatlantic (Genoa - Fort Lauderdale) Dec 05-Jan 06
MSC Opera - Eastern Med - Jun 05
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  #17  
Old May 16th, 2011, 02:24 PM
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KirkNC KirkNC is offline
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Yikes not good, hope everyone gets back ok.

Kirk
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  #18  
Old May 16th, 2011, 03:22 PM
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LaBelle LaBelle is offline
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Looks like an evacuation going on earlier -
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File Type: jpg Rescue boats!.jpg (16.2 KB, 50 views)
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  #19  
Old May 16th, 2011, 03:38 PM
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Norwegian Cruiser 73 Norwegian Cruiser 73 is offline
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On this link from a Swedish shipsboard you can see some photos of MSC Opera today as well as loads of buses, waiting for the passengers going to Stockholm Airport, Arlanda for their flights home to UK.

http://www.landgangen.se/forumsmf10/...?topic=20488.0
__________________
Completed cruises:

RCI : Navigator Of The Seas, Eastern Med 2009
MSC :MSC Fantasia, Western Med 2010
MSC :MSC Fantasia, Yacht Club, Western Med 2011
RCI: Brilliance Of The Seas, Arabian Gulf 2012
MSC: MSC Divina, Yacht Club, Eastern Med 2012
MSC: MSC Divina, Yacht Club, Canary Islands 2013
MSC: MSC Poesia, Baltic Sea 2013
MSC: MSC Preziosa, Yacht Club, Western Med 2013
MSC: MSC Divina, Yacht Club B2B, Caribbean 2014

Upcoming cruises:

MSC: MSC Armonia, Canary Islands 2015.
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  #20  
Old May 16th, 2011, 04:25 PM
Goldryder Goldryder is offline
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Quote:
UPDATE MSC OPERA TECHNICAL ISSUE

Following the technical problems to an electrical panel experienced on May 14th, MSC Opera has been towed to the port of Nynäshamn (close to, Sweden) where she arrived this morning around 11 am.



Since yesterday afternoon, most of the services have been restored and this morning passengers have been offered a hot breakfast. All ship’s bars were open with a complimentary beverage service. The whole crew, together with a team of technicians from STX Yards have been working around the clock to solve the electrical problem and an additional technical team has just embarked in the port of Nynäshamn.



MSC Cruises' team ashore is working closely with the port of Nynäshamn and the port of Stockholm to welcome and repatriate all guests from Stockholm. MSC Cruises is issuing all passengers with a credit voucher for the whole amount of the 10-day cruise valid until December 2012.



As the work of the electrical team is not yet over, MSC Cruises has taken the precautionary measure of cancelling the next MSC Opera cruise which was due to sail out of Southampton tomorrow May 17th, in order to maintain its high standard of security, quality and comfort. All affected passengers will be contacted and offered compensation.



If you wish to contact MSC Cruises (UK) about this issue we have a dedicated team available on: 0800 121 8630.



Alternatively, you can email us on: emergencyuk@msccruises.co.uk
http://www.msccruises.co.uk/uk_en/MS...ra-Update.aspx
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