One of the cabins we visited was an handicapped-accessible AFT balcony cabin on Deck 7. Nice cabin, great location. So, what is such a big deal??
The person in this cabin has written to Celebrity to inquire as to the HEIGHT of the tables in the dining room. Celebrity assured them his wheelchair would fit very nicely under all the tables in the dining room. Great news, right?
Here's the best: Celebrity -- totally on their own -- built a brand new wood table for their balcony so that he would be able to enjoy all that large balcony space. They just built it without anyone asking.
If that isn't fantastic customer service I just don't know what is....
I have a pic to share of the table they built for him. I'll share before the week is out.