We paid extra to stay on board until 12.15. before disembarking and taking our transfers to the airport.
We had a long, hot walk when we went to catch the bus off the ship to the airport .
About half way a very frustrated lady came and told the Azamara rep with us that a large number of pax were standing in the sun further up and were very fed up.
We had another long hot walk, and when our group joined the second group at the buses I put our two carry on cases in the first bus, which was now almost full.
My husband was told by the Azamara rep to put our two suitcases in the second bus, further up .
While he was doing this my bus started driving off.!
I stopped the bus and explained my husband was at the other bus, and that I was not driving off without him.!
The driver stopped, and I got off.
My husband was also getting off the other bus, having seen I was not on that one.
He asked to take his suitcases off, but the Rep told him there was no time, and it would be no problem as the two buses stopped at the same place, and would be about 5 to 10 mins later, and she would make sure we would have it safely back .
Venice is a small Airport , we unloaded the two carry ons, and waited at the same place our bus had stopped . For half an hour , out in the heat.
I stayed there and my husband had a look around for our cases. He found nothing, so went downstairs to departures and found an Azamara rep there. She was very helpful, made some calls, and went with Michael looking for the luggage.
They eventually found it about an hours time from when we had been dropped off dumped in very remote area on the pavement. She pointed out that we were very lucky the security people had not found it as they would blow it up.! She was very apologetic about what had happened, and that my husband , who has had knee surgery had to walk around everywhere looking for his luggage .
We then had very little time to rush to catch our flights, all very frantic. !
Besides two luggage labels with our mobile numbers on, there were also two separate plastic tags with only our phone numbers in large letters on them, for just such an incident.
The Azamara rep at the airport was very helpful , and did all she could, but the one on the bus, and the driver were not. She knew we did not have our luggage , she knew we would be looking for it, and she did nothing.
This is far removed from the sort of service we are told Azamara will afford to us.
#4/3 of Welsh people have trouble with fractions. !
............and with sheep. !
Welsh Humour Clip = ..http://www.youtube.com/watch?v=D2FX9rviEhw&feature=player_embedded