new coffee card - response from Princess

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#1
Vancouver, BC, Canada
11,017 Posts
Joined Dec 2001
I posted on Princess' facebook page the question about the coffee card that is coming out in the new year. Here is their response


Coffee cards are being redesigned to include the ship and sailing on which they were purchased. Once these new cards go into effect, you will still be able to use all 15 punches over multiple sailings if you wish. Any unused punches on card...s that you currently possess will also be honored. However, the added benefit of free brewed coffees and specialty teas will only be applicable during the cruise indicated on the card.



if you are on facebook the complete link is here http://www.facebook.com/#!/PrincessC...t=feed_comment
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#2
Toronto area, Ontario, Canada
878 Posts
Joined Sep 2001
Originally posted by vickie_bernie
Coffee cards are being redesigned to include the ship and sailing on which they were purchased. Once these new cards go into effect, you will still be able to use all 15 punches over multiple sailings if you wish. Any unused punches on card...s that you currently possess will also be honored. However, the added benefit of free brewed coffees and specialty teas will only be applicable during the cruise indicated on the card

That certainly makes sense to me!
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#4
Victoria, BC, Canada
1,642 Posts
Joined Dec 2007
No problems with that here
I wonder though if the free brewed coffee will be available until the punches have gone on the old card
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#5
The Land of Ahhs!
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Originally posted by robgvic
No problems with that here
I wonder though if the free brewed coffee will be available until the punches have gone on the old card
From the way this reads ("However, the added benefit of free brewed coffees and specialty teas will only be applicable during the cruise indicated on the card."), I would say NO. Since the older cards do not indicate the cruise you are sailing on.
#6
Oak Park, CA
5,789 Posts
Joined Jul 2006
The decision seems fair. Like the soda card, good for the cruise you are on. I don't see what the big deal is. You still get the "specialty" just not the unlimited stuff unless you pay for it, per cruise.
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#7
Victoria, BC, Canada
1,642 Posts
Joined Dec 2007
That is what confused me as there is no ship named on my card
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#8
Florida
295 Posts
Joined Feb 2002
I, too, was wondering if we will be able to have unlimited free coffee on the old cards. I have one from last cruise that doesn't have a single punch on it. Bought two, and only used one up. Hope they honor it. Going in February on the Emerald.
#9
Vancouver, BC, Canada
11,017 Posts
Joined Dec 2001
Originally posted by Toto2Kansas
From the way this reads ("However, the added benefit of free brewed coffees and specialty teas will only be applicable during the cruise indicated on the card."), I would say NO. Since the older cards do not indicate the cruise you are sailing on.
that is how I read it too

If you have any old cards you can still use the cards for the punches that are remaining, but not for the free coffee/tea - not that I think this is the right way to do this, perhaps Princess should have a grace period of say a year to use up your old cards.

the new cards will have the sailing date and ship name and you will get free coffee/tea during the sailing.

vickie
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#10
The Land of Ahhs!
44,132 Posts
Joined Mar 2003
Originally posted by robgvic
That is what confused me as there is no ship named on my card
But there will be on the new cards.

Since these 'specialty coffee cards' were sold under the pretense they did not expire, Princess seems to be keeping their word. You can still use any and all punches left on your old cards until they are used up. But if you want unlimited fresh brewed, you will have to have a new card with the name of your ship and sailing on it. That is how I am understanding this, and I would bet cha I am correct.
#11
Syracuse, NY
813 Posts
Joined Oct 2007
Sounds very fair! Plus they are letting you know what will happen if you try to use the old card for free brewed coffee or tea on another ship/cruise.
#12
Las Vegas & Vancouver (Richmond), BC
467 Posts
Joined Feb 2005
So does this mean that after next year, If I still have unpunched old cards, I can still get brewed coffee till all of the punches are used up?
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#13
Val Verde, CA, USA
8,413 Posts
Joined Mar 2004
Originally posted by Dachsie5
Sounds very fair! Plus they are letting you know what will happen if you try to use the old card for free brewed coffee or tea on another ship/cruise.
Ahh... but you know that people who haven't heard the news will be bent out of shape over Princess finally closing this loophole.
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I am a Princess employee and my views do not necessarily reflect the views of my employer.
#14
Vancouver, BC, Canada
11,017 Posts
Joined Dec 2001
Originally posted by Toto2Kansas
But there will be on the new cards.

Since these 'specialty coffee cards' were sold under the pretense they did not expire, Princess seems to be keeping their word. You can still use any and all punches left on your old cards until they are used up. But if you want unlimited fresh brewed, you will have to have a new card with the name of your ship and sailing on it. That is how I am understanding this, and I would bet cha I am correct.
I'll bet on you
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#15
The Land of Ahhs!
44,132 Posts
Joined Mar 2003
Originally posted by Sincity
So does this mean that after next year, If I still have unpunched old cards, I can still get brewed coffee till all of the punches are used up?
My guess is NO, you will only be able to use the punches for specialty coffees on the old cards after the first of the year.
#16
San Francisco Bay Area
1,908 Posts
Joined May 2005
To play devil's advocate - when we bought the coffee cards, we bought 15 specialty drinks and unlimited brewed coffee. The brewed coffee was part of the sales pitch, so they are technically reducing the value of the card.

Maybe they should, if you have an old card, give you a coupon for a few brewed. Or, maybe give you 3 brewed coffees for a punch or something.
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#17
South Florida
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Joined Dec 2008
Originally posted by abbydancer
To play devil's advocate - when we bought the coffee cards, we bought 15 specialty drinks and unlimited brewed coffee.
I thought the card specified that the brewed was valid for the duration of the cruise.

It was a loophole being used because Princess wasn't dating the cards.

(At least, that's my understanding.)

If this is true, your card hasn't been devalued; a loophole has been closed.

BTW - Their resolution is extremely fair, IMHO.
#18
South FL
1,581 Posts
Joined Sep 2007
I think that sounds like a fair deal..........I have a bunch of cards that I bought when they were 2 for 1 and I give them as a gift to my clients. At least I know they will still be good for something!!

Donna
#19
Maine
1,006 Posts
Joined Dec 2009
This sounds like a good solution. I have about half of my punches left on my card from our May TA, as I don't get a specialty coffee every day. Sounds like I can use up the rest of my punches and can buy a brewed coffee or two for charge to my cruise card if I wish. That should easily get me through our April 2012 TA. I'm a happy camper!
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Previous Cruises
6/2010 - Alaska - Island Princess
5/2011 - TA & Med - Ruby Princess
4/2012 - TA & British Isles - Grand Princess
2/2013 - Hawaii - Sapphire Princess
9/2014 - Caribbean B2B - Caribbean Princess
3/2015 - Western Caribbean - Emerald Princess
9/2016 - Mexican Riiera - Grand Princess
3/2017 - Caribbean B2B - Crown Princess