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  #1  
Old October 12th, 2011, 05:34 PM
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Default new coffee card - response from Princess

I posted on Princess' facebook page the question about the coffee card that is coming out in the new year. Here is their response


Coffee cards are being redesigned to include the ship and sailing on which they were purchased. Once these new cards go into effect, you will still be able to use all 15 punches over multiple sailings if you wish. Any unused punches on card...s that you currently possess will also be honored. However, the added benefit of free brewed coffees and specialty teas will only be applicable during the cruise indicated on the card.



if you are on facebook the complete link is here http://www.facebook.com/#!/PrincessC...t=feed_comment
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  #2  
Old October 12th, 2011, 05:47 PM
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Quote:
Originally Posted by vickie_bernie View Post
Coffee cards are being redesigned to include the ship and sailing on which they were purchased. Once these new cards go into effect, you will still be able to use all 15 punches over multiple sailings if you wish. Any unused punches on card...s that you currently possess will also be honored. However, the added benefit of free brewed coffees and specialty teas will only be applicable during the cruise indicated on the card

That certainly makes sense to me!
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  #3  
Old October 12th, 2011, 05:55 PM
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it was going to come to this sooner or later
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  #4  
Old October 12th, 2011, 06:07 PM
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No problems with that here
I wonder though if the free brewed coffee will be available until the punches have gone on the old card
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  #5  
Old October 12th, 2011, 06:13 PM
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Originally Posted by robgvic View Post
No problems with that here
I wonder though if the free brewed coffee will be available until the punches have gone on the old card
From the way this reads ("However, the added benefit of free brewed coffees and specialty teas will only be applicable during the cruise indicated on the card."), I would say NO. Since the older cards do not indicate the cruise you are sailing on.

Last edited by Toto2Kansas; October 12th, 2011 at 06:13 PM.
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  #6  
Old October 12th, 2011, 06:13 PM
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The decision seems fair. Like the soda card, good for the cruise you are on. I don't see what the big deal is. You still get the "specialty" just not the unlimited stuff unless you pay for it, per cruise.
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  #7  
Old October 12th, 2011, 06:15 PM
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That is what confused me as there is no ship named on my card
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  #8  
Old October 12th, 2011, 06:16 PM
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I, too, was wondering if we will be able to have unlimited free coffee on the old cards. I have one from last cruise that doesn't have a single punch on it. Bought two, and only used one up. Hope they honor it. Going in February on the Emerald.
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  #9  
Old October 12th, 2011, 06:20 PM
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Quote:
Originally Posted by Toto2Kansas View Post
From the way this reads ("However, the added benefit of free brewed coffees and specialty teas will only be applicable during the cruise indicated on the card."), I would say NO. Since the older cards do not indicate the cruise you are sailing on.
that is how I read it too

If you have any old cards you can still use the cards for the punches that are remaining, but not for the free coffee/tea - not that I think this is the right way to do this, perhaps Princess should have a grace period of say a year to use up your old cards.

the new cards will have the sailing date and ship name and you will get free coffee/tea during the sailing.

vickie
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  #10  
Old October 12th, 2011, 06:22 PM
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Originally Posted by robgvic View Post
That is what confused me as there is no ship named on my card
But there will be on the new cards.

Since these 'specialty coffee cards' were sold under the pretense they did not expire, Princess seems to be keeping their word. You can still use any and all punches left on your old cards until they are used up. But if you want unlimited fresh brewed, you will have to have a new card with the name of your ship and sailing on it. That is how I am understanding this, and I would bet cha I am correct.
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Old October 12th, 2011, 06:30 PM
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Sounds very fair! Plus they are letting you know what will happen if you try to use the old card for free brewed coffee or tea on another ship/cruise.
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Old October 12th, 2011, 06:34 PM
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So does this mean that after next year, If I still have unpunched old cards, I can still get brewed coffee till all of the punches are used up?
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  #13  
Old October 12th, 2011, 06:36 PM
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Sounds very fair! Plus they are letting you know what will happen if you try to use the old card for free brewed coffee or tea on another ship/cruise.
Ahh... but you know that people who haven't heard the news will be bent out of shape over Princess finally closing this loophole.
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Old October 12th, 2011, 06:39 PM
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Originally Posted by Toto2Kansas View Post
But there will be on the new cards.

Since these 'specialty coffee cards' were sold under the pretense they did not expire, Princess seems to be keeping their word. You can still use any and all punches left on your old cards until they are used up. But if you want unlimited fresh brewed, you will have to have a new card with the name of your ship and sailing on it. That is how I am understanding this, and I would bet cha I am correct.
I'll bet on you
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  #15  
Old October 12th, 2011, 06:41 PM
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Originally Posted by Sincity View Post
So does this mean that after next year, If I still have unpunched old cards, I can still get brewed coffee till all of the punches are used up?
My guess is NO, you will only be able to use the punches for specialty coffees on the old cards after the first of the year.
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  #16  
Old October 12th, 2011, 07:13 PM
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To play devil's advocate - when we bought the coffee cards, we bought 15 specialty drinks and unlimited brewed coffee. The brewed coffee was part of the sales pitch, so they are technically reducing the value of the card.

Maybe they should, if you have an old card, give you a coupon for a few brewed. Or, maybe give you 3 brewed coffees for a punch or something.
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Old October 12th, 2011, 07:16 PM
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Quote:
Originally Posted by abbydancer View Post
To play devil's advocate - when we bought the coffee cards, we bought 15 specialty drinks and unlimited brewed coffee.
I thought the card specified that the brewed was valid for the duration of the cruise.

It was a loophole being used because Princess wasn't dating the cards.

(At least, that's my understanding.)

If this is true, your card hasn't been devalued; a loophole has been closed.

BTW - Their resolution is extremely fair, IMHO.

Last edited by Kmkub; October 12th, 2011 at 07:16 PM.
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  #18  
Old October 12th, 2011, 07:26 PM
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I think that sounds like a fair deal..........I have a bunch of cards that I bought when they were 2 for 1 and I give them as a gift to my clients. At least I know they will still be good for something!!

Donna
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  #19  
Old October 12th, 2011, 07:27 PM
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This sounds like a good solution. I have about half of my punches left on my card from our May TA, as I don't get a specialty coffee every day. Sounds like I can use up the rest of my punches and can buy a brewed coffee or two for charge to my cruise card if I wish. That should easily get me through our April 2012 TA. I'm a happy camper!
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  #20  
Old October 12th, 2011, 07:34 PM
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Hopefully we can use up our punches for brewed coffee!
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