Warning about shareholder benefit lead time

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#1
880 Posts
Joined Sep 2005
They now want two weeks instead of one. I send my forms in 12 days before the cruise and it was taken care of in 8 days. Perhaps they have reduced their office workforce. Just a warning not to cut things too close.
#3
Aliso Viejo, CA
41,386 Posts
Joined Jul 2001
Thanks for the warning; everyone I know sends them in at final payment or before, i.e., long before the cruise.
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#4
Wildcat Country!
1,577 Posts
Joined Jan 2007
A couple of personal experiences...

First cruise after purchasing shares of CCL, no problems at all. I sent it in, and Liza responded and it was there when I boarded.

On a cruise last year, I sent in the paperwork for the shareholder OBC, and never heard back from them. I sent a couple of emails and asked my TA to contact as well. The TA heard back that it was applied, but they never responded to me. I get onboard, and the OBC is not there. It took 4 days of conversations and me getting a current copy of my statement showing the ownership, but I got it applied while on the cruise.

We have an upcoming cruise on the Grand, which I paid in full in April. I sent in my information for the shareholder OBC and got a confirmation email the next day that it had been applied to my account. Now, with the cruise upcoming in 3 weeks I sent another email asking for verification that the OBC was still there and have not heard back... I'm taking my documentation with me this time instead of having to use internet minutes and print charges to get it confirmed...

This would be so much easier if they would add it to your OBC that shows up in your personalizer. I don't know why they don't do that.

Mike
#5
Central Texas
5,491 Posts
Joined Dec 2004
Sent my request in on 10/22, then resubmitted 11/10 per my TA's recommendation. Received confirmation yesterday 11/22.

This is the first time it has taken that long. Prior confirmations from Liza were within a week.
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#7
Atlantic City, New Jersey
3,880 Posts
Joined Jun 2001
Its Carnival Stock - CCL - you get a credit if you own 100 shares - benefit ranges from $50 to $250 depending on length of cruise. I have lost $1000 on stock so far but have had almost that much in credits so its almost a wash.
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#8
Greenville, SC, USA
51,062 Posts
Joined Apr 2000
Originally posted by bunzini
How does this work? Maybe I want to buy some Princess stock?
You get the OBC on Princess and all the other cruise lines owned by Carnival Corp. These include Carnival, HAL, Cunard, Costa and others. Here is the link to the Carnival Corp web page that explains it.


http://phx.corporate-ir.net/External...xUeXBlPTM=&t=1
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Paul
#9
1,165 Posts
Joined Jun 2009
Originally posted by twin123185
Its Carnival Stock - CCL - you get a credit if you own 100 shares - benefit ranges from $50 to $250 depending on length of cruise. I have lost $1000 on stock so far but have had almost that much in credits so its almost a wash.
Don't forget it pays a dividend also which helps offset some of the losses.
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#10
Aliso Viejo, CA
41,386 Posts
Joined Jul 2001
Originally posted by bunzini
How does this work? Maybe I want to buy some Princess stock?
It's not Princess stock. Princess is owned by Carnival Corporation & Plc, a holding company (not Carnival Cruise Lines) that owns a number of cruise lines, including Princess, HAL, Seabourne, Cunard, Carnival, etc. Here's a link to the information about the OBC and how to get it: http://phx.corporate-ir.net/External...F8VHlwZT0z&t=1
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Upcoming:
Island Princess -- 19-day Partial Panama Canal 11/16/16
Ruby Princess -- 6-day Wine Country Coastal 4/29/17
Emerald Princess -- 12-day round-trip LA <> Alaska 4/27/18
#13
Raleigh, N.C.
11,202 Posts
Joined Jul 2002
As with a lot of stocks, the price of Carnival Corp. shares are down again, flirting with $30 a share. I figure I'm in it for many more years, so the price doesn't really worry me--though it did feel good when it was trading higher than I paid for my shares.
#14
Greenville, SC, USA
51,062 Posts
Joined Apr 2000
Originally posted by RonWalg
Sorry for being dense but is that stock symbol cuk or ccl?
I'm a little confused.
CCL is the ticket for Carnival Corp and the NYSE
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Paul
#15
Albuquerque
635 Posts
Joined Feb 2007
We managed to buy at a high but still feel it is a great deal. It is not like we will be selling soon and the dividends and OBCs are good.
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#16
Kentucky
13,192 Posts
Joined Feb 2004
Send my information in as soon as we book a cruise. No need to wait until the last second. One less thing to worry about.
#17
South Wales, UK
2,829 Posts
Joined Mar 2003
Originally posted by kywildcatfanone
A couple of personal experiences...

First cruise after purchasing shares of CCL, no problems at all. I sent it in, and Liza responded and it was there when I boarded.

On a cruise last year, I sent in the paperwork for the shareholder OBC, and never heard back from them. I sent a couple of emails and asked my TA to contact as well. The TA heard back that it was applied, but they never responded to me. I get onboard, and the OBC is not there. It took 4 days of conversations and me getting a current copy of my statement showing the ownership, but I got it applied while on the cruise.

We have an upcoming cruise on the Grand, which I paid in full in April. I sent in my information for the shareholder OBC and got a confirmation email the next day that it had been applied to my account. Now, with the cruise upcoming in 3 weeks I sent another email asking for verification that the OBC was still there and have not heard back... I'm taking my documentation with me this time instead of having to use internet minutes and print charges to get it confirmed...

This would be so much easier if they would add it to your OBC that shows up in your personalizer. I don't know why they don't do that.

Mike
On my Personaliser, the OBC is shown on the Balance/Statement page.
#18
33 Posts
Joined Dec 2006
Originally posted by hansi
On my Personaliser, the OBC is shown on the Balance/Statement page.
Hansi, could you pinpoint where exactly did you find this OBC info? Is it in Princess Captian's Circle login, under the "Circle Savings"? I could see my account summary containing the future cruise deposit info and the OBC related to that here. Can't see shoreholder's benefit OBC yet.
Using the Cruise Persolizer, I could not see any OBC info at all. Just travel summary, booked shore excursions and luggage tags. Thanks.
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#19
Pinson, al
3,661 Posts
Joined Jul 2004
Originally posted by cruisin-along
Hansi, could you pinpoint where exactly did you find this OBC info? Is it in Princess Captian's Circle login, under the "Circle Savings"? I could see my account summary containing the future cruise deposit info and the OBC related to that here. Can't see shoreholder's benefit OBC yet.
Using the Cruise Persolizer, I could not see any OBC info at all. Just travel summary, booked shore excursions and luggage tags. Thanks.
If you booked through a TA, you will not have a Balance/Statement section on your Personalizer. I don't beleive any OBC is documented in your Personalizer if you have booked through a TA.
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#20
Wildcat Country!
1,577 Posts
Joined Jan 2007
Originally posted by coo359a2
If you booked through a TA, you will not have a Balance/Statement section on your Personalizer. I don't beleive any OBC is documented in your Personalizer if you have booked through a TA.
It does not show up anywhere in my personalizer, and I did book through a TA and perhaps that is why, but why is that? It shows my FCC's and I booked through a TA to use those, why not display the shareholder credit, I didn't purchase that through the TA?
Anyway, I learned my lesson, as mentioned previously in this thread, I will take my confirmation email from Princess about the credit being added, as well as a current statement from my broker. No messing around this time.... They should display it in the personalizer though, no reason not to.

Mike