Problems with AARP discount?

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#1
Canada
5,295 Posts
Joined Jun 2003
Has anyone with a CARP membership had problems getting the AARP discount?

I just got an email saying that they were going to re-price my cruise because I "was not on their database". At the time of booking I was assured that my CARP membership entitled me to the AARP discount.
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#2
NYC
6,258 Posts
Joined Sep 2009
Did you submit proof, like scanning your current carp/aarp card to NCL?

When i booked my cruise with an AARP discount, i had to scan a copy of my aarp card to [email protected].

Also note, on the ncl aarp page it says this:
Proof of Membership

AARP members must provide their date of birth and zip code at time of bookings. If this information is not immediately available, information must be provided no later than at time of deposit. Reservations that cannot be verified will be repriced and a new confirmation will be sent to guest.
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#3
Canada
5,295 Posts
Joined Jun 2003
Originally posted by shof515
Did you submit proof, like scanning your current carp/aarp card to NCL?

When i booked my cruise with an AARP discount, i had to scan a copy of my aarp card to [email protected].

Also note, on the ncl aarp page it says this:
Thx for info - I will scan CARP card and birth certificate
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#4
Heart of Texas
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Joined Nov 2005
We too just scanned and emailed a copy of our AARP card and it now shows discounted on our reservation.
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#5
Canada
5,295 Posts
Joined Jun 2003
Must wait for DH to get home to scan (new PC and can't get scan to work). Hopefully he can get it scanned.
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#6
Canada
4,934 Posts
Joined Feb 2005
Same as others, provided copy and invoice was priced back with discount immediately.
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Monicajay

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#7
Canada
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Joined Feb 2005
Same as others, provided copy and invoice was priced back with discount immediately. Problem seemed to be name didn't match perfectly. 'Randy' on most things including AARP and Randolph on passport so what we register for cruise as.
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Monicajay

HAL Ryndam 1998
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NCL Star Mar 4/2012
Jewel of the Seas Oct 28/2012 25th Anniversary- Saying " I do " all over again
MSC Poesia Mar 2/2013 First time back on the same ship
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#9
PA
8,128 Posts
Joined Sep 2003
Originally posted by LivingLifetotheFullest
So does NCL accept CARP membership the sames as AARP?
They include CARP when you click on AARP at the bottom of the main NCL page, so they should.
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#10
Poulsbo, WA
1,494 Posts
Joined Jul 2009
Hope that's not a real issue. My DH has so many aliases, my life is a nightmare. And of course NCL is using a horrible first name DH has not used since the minute after he was born!! Tried to fix it once, but was told his Latitudes history would be totaled.
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#12
San Francisco Bay Area, CA
1,645 Posts
Joined Apr 2010
We booked an Oct. 2012 cruise yesterday. We received the Latitudes graduation tier and insider offer on board credits, but my TA said the AARP discount was 1/2 the value of the OBC and not combinable with the Latitudes credits.

Anyone know if that is correct that you can only use Latitudes or AARP and not both?

Thanks
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#13
DE
206 Posts
Joined May 2008
Hi!
It's been my experience that it is an either or situation, ie.AARP % or Latitudes.I opt for the greater amount which the last 2 cruises has been the AARP %.Hope that helps.
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