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  #1  
Old April 22nd, 2012, 04:16 PM
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startwin startwin is offline
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Default Rep. rting In From the Zuiderdam

Sitting on my balcony in Grand Turk, hooked up to free email from the village on the beach....
Generally, the ship is in great shape, very clean though some worn areas. The carpet on the aft staircase to the MDR needs replacing, and some loungers need to be tossed. But overall, no complaints. Toilet flushes when it feels like it, you have to be patient!
Awhile ago there was a thread about the front office staff - I'm afraid I have to agree, just from watching the interaction with passengers who have experienced problems. And it took me 3 days to get the beverage cards I had purchased online. Sapper1 told me they had a problem with the printer.... the front office staff offered no explanation other than "we will look into it". Not friendly at all.
MDR service is slow, they have cut back way too much and the servers are run off their feet.
And - no days of the week carpets in the elevators - I have no idea what day it is
But, I'm on a cruise, having a heck of a good time and making the most of it.

Last edited by startwin; April 22nd, 2012 at 04:18 PM.
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  #2  
Old April 22nd, 2012, 05:29 PM
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kazu kazu is offline
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Nice to hear from you and delighted you took a moment to post

Seriously? no days of the week in the elevator Unheard of. When you have nothing to do check out every single one - I did notice that the NA kept missing one elevator for at least 4 days

enjoy your cruise despite the challenges you face

I do hope that the items you mentioned aren't affecting yours or Sapper1's cruise!

Last edited by kazu; April 22nd, 2012 at 05:37 PM.
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  #3  
Old April 22nd, 2012, 05:36 PM
sail7seas sail7seas is offline
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Thanks for checking in.

Sure wish I was at Grand Turk today. We like it there.
Enjoy!
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  #4  
Old April 22nd, 2012, 06:06 PM
erewhon erewhon is offline
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startwin,

Thank you for reporting from the Zuiderdam.
We saw you waving from your balcony at sail away.
Hope you have no futher problems during your cruise.
Have a fabulous journey.
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  #5  
Old April 22nd, 2012, 06:14 PM
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Thanks for keeping us posted about your cruise. Good to hear from you.
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Old April 22nd, 2012, 06:19 PM
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innlady1 innlady1 is online now
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Thanks for checking in, Annette. I'm sorry to hear that some of the negatives about the Zuiderdam may well be true...I, for one, would trust what you and sapper have to say about her. But, I hope it doesn't impede your enjoyment of being on a cruise!
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  #7  
Old April 22nd, 2012, 06:27 PM
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Thanks for checking.

Not good about the Beverage cards.
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  #8  
Old April 22nd, 2012, 07:42 PM
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LAFFNVEGAS LAFFNVEGAS is offline
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Hi startwin, thanks for checking in

Actually up till recently none of the Vista Class ships had the "Day of the Week" inside of the elevator. It was not till the Oosterdam started to replace all of the carpeting thru out the whole ship that at the end they placed the day of the week in all of her elevators. Zuiderdam is set to get new carpeting when she goes to Dry Dock December 1st this year. Although if it is similiar to how they did it for the Oosterdam it will be another 4 weeks after Dry Dock they are still on board installing the new carpeting. Although that would take it thru the Holidays and I will tend to think that will be a priority so hopefully it will be done during Dry Dock

Looking forward to hearing about the massive Big Meet and Greet in the Crow's Nest tomorrow. With the expected attendence to be 170+

I am sorry to hear about some of the problems at the front desk but you have a Excellent Hotel Manager that enjoys talking to CC Members that just came on a few days ago that can hopefully get everything running very smooth in the next few days
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NCL Latitudes Tier Level: Gold
1.RCI Monarch March 2002 W.Carib,2.HAL ZUIDM April 2003 East Carib,3.RCI Monarch December 2003 Mexico,4.HAL Oosterdam May 2004 Alaska,5.HAL Ryndam Nov 2004 Sea of Cortez,6.HAL MS Westerndam Mar 2005 W Carib,7. HAL Maasdam NE/Canada July 2005,8. HAL Oosterdam Oct 2005 Mex Riv,9.HAL Oosterdam Feb 2006 Mex Riv,10.HAL Ryndam May 2006 Alaska,11.HAL Veendam Sept 2006 Pacific Coastal,12.HAL Zaandam Nov 2006 10 day Mex. Riv,13.HAL Oosterdam 30th Anniversary March 2007 Mex.Riv,14.HAL Noordam Alaska June 2007,15.HAL Noordam Alaska Sept 2007, 16.HAL Oosterdam Dec 2007 Mex Riv, 17.HAL Oosterdam Feb 2008, 18. HAL Amsterdam Alaska June 2008 19. HAL Oosterdam Mexican Riviera October 2008 20. HAL Eurodam Eastern Caribbean Dec.2009 B2B with 21. HAL Eurodam Christmas Cruise Southern Caribbean Dec 2008 22. February 2009 HAL Oosterdam Yum Yum Man Worshippers II Mex Riv 23. April 2009 HAL Statendam Panama Canal East Cast Coast to West Coast. 24. HAL Westerdam Alaska June 2009 25. NCL Star Cruise To Nowhere Nov.2009 26. PCL Crown Princess W.Caribbean Jan. 2010 27. NCL Pearl Pacific Coastal April 2010 28. Celebrity Solstice Western Caribbean September 2010 29.RCI Mariner Mex Riv Nov 2010 30. HAL Nieuw Amsterdam Eastern Caribbean March 2011 31. HAL Westerdam Alaska May 2011 32.HAL Oosterdam Hawaii October 2011 33.HAL Westerdam So. Carib March 2012 34. HAL Zuiderdam Pac Coastal May 2012 35. HAL Zuiderdam Alaska May 2012 36. NCL Dawn W. Caribbean Nov. 2012 37. HAL Zuiderdam Pac Coastal May 2013 38. HAL Zuiderdam Alaska May 2013 39. HAL Veendam Mexico Dec 2013 40. NCL Jewel W Carib March 2014 [/size]

Last edited by LAFFNVEGAS; April 22nd, 2012 at 07:42 PM.
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  #9  
Old April 22nd, 2012, 07:47 PM
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Thanks for keeping us posted. Looking forward to the next installment.
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  #10  
Old April 22nd, 2012, 07:56 PM
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THANKS for posting! Sad to hear about your beverage card issue. Hope that the rest of your cruise is enjoyable!
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  #11  
Old April 22nd, 2012, 11:38 PM
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Don't take it wrong, guys - I have no complaints about the ship, just making observations. The crew is cleaning and polishing and repairing constantly. They shut down the air conditioning today to do a big maintenance job - I guess because of earlier complaints. It was an ugly evening with the heat, but it's getting up to par again now in most of the ship.
Watched the Canucks game tonight - one of our roll call guys streamed it live through his laptop in the Sports Bar. Not a good result, though.
Will report in again when I get some free wifi!!!
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  #12  
Old April 22nd, 2012, 11:42 PM
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Quote:
Originally Posted by startwin View Post
Don't take it wrong, guys - I have no complaints about the ship, just making observations. The crew is cleaning and polishing and repairing constantly. They shut down the air conditioning today to do a big maintenance job - I guess because of earlier complaints. It was an ugly evening with the heat, but it's getting up to par again now in most of the ship.
Watched the Canucks game tonight - one of our roll call guys streamed it live through his laptop in the Sports Bar. Not a good result, though.
Will report in again when I get some free wifi!!!
Too bad the Canucks lost but my first thought was Oh My that will use up a few Internet minutes. Hope he bought the $100 package
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NCL Latitudes Tier Level: Gold
1.RCI Monarch March 2002 W.Carib,2.HAL ZUIDM April 2003 East Carib,3.RCI Monarch December 2003 Mexico,4.HAL Oosterdam May 2004 Alaska,5.HAL Ryndam Nov 2004 Sea of Cortez,6.HAL MS Westerndam Mar 2005 W Carib,7. HAL Maasdam NE/Canada July 2005,8. HAL Oosterdam Oct 2005 Mex Riv,9.HAL Oosterdam Feb 2006 Mex Riv,10.HAL Ryndam May 2006 Alaska,11.HAL Veendam Sept 2006 Pacific Coastal,12.HAL Zaandam Nov 2006 10 day Mex. Riv,13.HAL Oosterdam 30th Anniversary March 2007 Mex.Riv,14.HAL Noordam Alaska June 2007,15.HAL Noordam Alaska Sept 2007, 16.HAL Oosterdam Dec 2007 Mex Riv, 17.HAL Oosterdam Feb 2008, 18. HAL Amsterdam Alaska June 2008 19. HAL Oosterdam Mexican Riviera October 2008 20. HAL Eurodam Eastern Caribbean Dec.2009 B2B with 21. HAL Eurodam Christmas Cruise Southern Caribbean Dec 2008 22. February 2009 HAL Oosterdam Yum Yum Man Worshippers II Mex Riv 23. April 2009 HAL Statendam Panama Canal East Cast Coast to West Coast. 24. HAL Westerdam Alaska June 2009 25. NCL Star Cruise To Nowhere Nov.2009 26. PCL Crown Princess W.Caribbean Jan. 2010 27. NCL Pearl Pacific Coastal April 2010 28. Celebrity Solstice Western Caribbean September 2010 29.RCI Mariner Mex Riv Nov 2010 30. HAL Nieuw Amsterdam Eastern Caribbean March 2011 31. HAL Westerdam Alaska May 2011 32.HAL Oosterdam Hawaii October 2011 33.HAL Westerdam So. Carib March 2012 34. HAL Zuiderdam Pac Coastal May 2012 35. HAL Zuiderdam Alaska May 2012 36. NCL Dawn W. Caribbean Nov. 2012 37. HAL Zuiderdam Pac Coastal May 2013 38. HAL Zuiderdam Alaska May 2013 39. HAL Veendam Mexico Dec 2013 40. NCL Jewel W Carib March 2014 [/size]
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  #13  
Old April 23rd, 2012, 08:47 AM
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Quote:
Originally Posted by LAFFNVEGAS View Post
Looking forward to hearing about the massive Big Meet and Greet in the Crow's Nest tomorrow. With the expected attendence to be 170+
Yes, please post asap! It sounds like you'll need the entire Crow's Nest!

Have fun on one of my favorite ships!

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  #14  
Old April 23rd, 2012, 09:04 AM
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Thanks for taking the time to post. Your M and G with 170 people sounds great. Please let us know how it works out.
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Statendam 6/27/04 Alaska

Zuiderdam 11/13/04 Eastern Caribbean

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Zuiderdam 11/12/05 Southern Caribbean
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  #15  
Old April 23rd, 2012, 09:20 AM
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Quote:
Originally Posted by startwin View Post
Don't take it wrong, guys - I have no complaints about the ship, just making observations. The crew is cleaning and polishing and repairing constantly. They shut down the air conditioning today to do a big maintenance job - I guess because of earlier complaints. It was an ugly evening with the heat, but it's getting up to par again now in most of the ship.
Watched the Canucks game tonight - one of our roll call guys streamed it live through his laptop in the Sports Bar. Not a good result, though.
Will report in again when I get some free wifi!!!
Sure hope that they have gotten the air coniditioning problems straightened out.
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  #16  
Old April 23rd, 2012, 11:51 AM
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Glad you found some free wifi Startwin! I'm sure all the Canadian men that were cheering for the Canucks are sort of happy-now they don't have to stress about missing any games! (the only way to look at the disappointment).

And how are you liking your HUGE balcony? It is a shame about the MDR and the cutbacks-I feel sorry for the staff having to deal with it and the guests that are used to such great service.

I love the days of the weeks in the elevators and would miss them if they aren't there. Hopefully by next year when we go they will be in the elevators-I will have to bring a calendar just in case

Hope you all enjoy the M&G today-that's a lot of people attending.
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Old April 23rd, 2012, 01:02 PM
solocanadian solocanadian is offline
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Quote:
Originally Posted by kazu View Post
Nice to hear from you and delighted you took a moment to post

Seriously? no days of the week in the elevator Unheard of. When you have nothing to do check out every single one - I did notice that the NA kept missing one elevator for at least 4 days

enjoy your cruise despite the challenges you face

I do hope that the items you mentioned aren't affecting yours or Sapper1's cruise!
No "Day of the Week" carpets on Oosterdam my past2 cruises in 2010 & 2011. Perhaps they don't have them on Vista class ships.
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  #18  
Old April 23rd, 2012, 01:40 PM
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LAFFNVEGAS LAFFNVEGAS is offline
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Quote:
Originally Posted by solocanadian View Post
No "Day of the Week" carpets on Oosterdam my past2 cruises in 2010 & 2011. Perhaps they don't have them on Vista class ships.
Up until a few months ago none of the Vista Class ships had the days of the week in the elevator until they replace all the carpet on the Oosterdam. This process started in late October and was reporting they were still replacing carpeting into December. It was about that time they reported that they did finally hadd this feature to the Oosterdam. It is my understanding the other three do not have this but when they do start to replace thei carpeting I am sure it will be added as well
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Prestige Cruises

HAL
NCL Latitudes Tier Level: Gold
1.RCI Monarch March 2002 W.Carib,2.HAL ZUIDM April 2003 East Carib,3.RCI Monarch December 2003 Mexico,4.HAL Oosterdam May 2004 Alaska,5.HAL Ryndam Nov 2004 Sea of Cortez,6.HAL MS Westerndam Mar 2005 W Carib,7. HAL Maasdam NE/Canada July 2005,8. HAL Oosterdam Oct 2005 Mex Riv,9.HAL Oosterdam Feb 2006 Mex Riv,10.HAL Ryndam May 2006 Alaska,11.HAL Veendam Sept 2006 Pacific Coastal,12.HAL Zaandam Nov 2006 10 day Mex. Riv,13.HAL Oosterdam 30th Anniversary March 2007 Mex.Riv,14.HAL Noordam Alaska June 2007,15.HAL Noordam Alaska Sept 2007, 16.HAL Oosterdam Dec 2007 Mex Riv, 17.HAL Oosterdam Feb 2008, 18. HAL Amsterdam Alaska June 2008 19. HAL Oosterdam Mexican Riviera October 2008 20. HAL Eurodam Eastern Caribbean Dec.2009 B2B with 21. HAL Eurodam Christmas Cruise Southern Caribbean Dec 2008 22. February 2009 HAL Oosterdam Yum Yum Man Worshippers II Mex Riv 23. April 2009 HAL Statendam Panama Canal East Cast Coast to West Coast. 24. HAL Westerdam Alaska June 2009 25. NCL Star Cruise To Nowhere Nov.2009 26. PCL Crown Princess W.Caribbean Jan. 2010 27. NCL Pearl Pacific Coastal April 2010 28. Celebrity Solstice Western Caribbean September 2010 29.RCI Mariner Mex Riv Nov 2010 30. HAL Nieuw Amsterdam Eastern Caribbean March 2011 31. HAL Westerdam Alaska May 2011 32.HAL Oosterdam Hawaii October 2011 33.HAL Westerdam So. Carib March 2012 34. HAL Zuiderdam Pac Coastal May 2012 35. HAL Zuiderdam Alaska May 2012 36. NCL Dawn W. Caribbean Nov. 2012 37. HAL Zuiderdam Pac Coastal May 2013 38. HAL Zuiderdam Alaska May 2013 39. HAL Veendam Mexico Dec 2013 40. NCL Jewel W Carib March 2014 [/size]
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  #19  
Old April 25th, 2012, 11:00 AM
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Hello from Aruba!! Having a fantastic time and made many new friends. we hook up with Sapper and her DH in the evenings, and all our roll call members are a great crowd too.

So - plumbing problems on the Zuiderdam - previous complaints are valid After 4 days of "delayed flush" - up to an hour - we got into "no flush" mode. Not nice when we had to go downstairs to use a toilet! So finally I said if the toilet is not fixed immediately I am coming down to the lobby and I will scream blue bloody murder.... the plumber was at the door within minutes. It worked great last night, but now we are back to delayed flush......

Off for my tour. Will report back in later.
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  #20  
Old April 25th, 2012, 11:23 AM
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Quote:
Originally Posted by startwin View Post
Hello from Aruba!! Having a fantastic time and made many new friends. we hook up with Sapper and her DH in the evenings, and all our roll call members are a great crowd too.

So - plumbing problems on the Zuiderdam - previous complaints are valid After 4 days of "delayed flush" - up to an hour - we got into "no flush" mode. Not nice when we had to go downstairs to use a toilet! So finally I said if the toilet is not fixed immediately I am coming down to the lobby and I will scream blue bloody murder.... the plumber was at the door within minutes. It worked great last night, but now we are back to delayed flush......

Off for my tour. Will report back in later.
I just don't get why there are so many toilet issues on the Z and has been for many months. It truly would be a deal breaker for me-I can put up with pretty much anything but not if the toilet doesn't work properly. Good for you for "threatening" because obviously that is what is needed-they probably didn't realize that you knew about the previous issues and figured you would just go away! hope they get it fixed properly for the rest of your cruise.

Enjoy Aruba! Can hardly wait to meet everyone and see what ports and excursions they loved.
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