Epic upgrade advice

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#1
London
464 Posts
Joined Apr 2009
Hi

We booked a guarantee inside for our Epic cruise a month ago, so paid the full fare. I'm now noticing that the balcony price for our cruise is coming down all the time and is now just £70 more than the price we paid for the inside. It appears that they are struggling to sell out the Epic in the Med, and in fact prices have been slashed on RCI's Western Med cruises as well.

If we decided we wanted to upgrade what is the best way to do this? We booked via an internet agency and are based in the UK?

Many thanks, from an NCL and upgrade newbie
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#2
1,274 Posts
Joined Feb 2007
Originally posted by dritan
Hi

We booked a guarantee inside for our Epic cruise a month ago, so paid the full fare. I'm now noticing that the balcony price for our cruise is coming down all the time and is now just £70 more than the price we paid for the inside. It appears that they are struggling to sell out the Epic in the Med, and in fact prices have been slashed on RCI's Western Med cruises as well.

If we decided we wanted to upgrade what is the best way to do this? We booked via an internet agency and are based in the UK?

Many thanks, from an NCL and upgrade newbie
Simply call the agency and tell them what you want to do. It's a simple matter for you to pay the difference and upgrade.
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#3
1,305 Posts
Joined Jan 2011
Realize, however, that the lower prices you're seeing may be for new bookings only. As you are so close to sailing, you may not be eligible to upgrade at the lower fare.
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#4
London
464 Posts
Joined Apr 2009
Originally posted by dread_pirate
Realize, however, that the lower prices you're seeing may be for new bookings only. As you are so close to sailing, you may not be eligible to upgrade at the lower fare.
Yes - this turned out to be the case. today the balcony price came down to the same price as our inside but they quoted - through my agent - a £150 per person price for upgrading.

My agent advised me to call back about a week before to see if there is any better news, as they seem to be struggling to sell the cabins.

I've always booked guarantees in the past and guess I'm also not used to not knowing my actual cabin so close to the cruise date
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MSC Sinfonia - April 2008 : Legend of the Seas - Sept 2009 :Eurodam - May 2011 :Costa Romantica - Oct 2011 : NCL Epic - May 2012 :Costa Mediterranea - Oct 2013 : Norwegian Jade - April 2014 : Ryndam - August 2014 : Azura - August 2015 : Costa Fortuna - Oct 2015 : Oosterdam - August 2016 : MSC Musica - Nov 2016 : Costa Diadema - April 2016
#5
Northern Ireland
929 Posts
Joined Jan 2009
Originally posted by dritan
they quoted - through my agent - a £150 per person price for upgrading.
)
We upgraded from inside to balcony GTY last week when we seen prices coming down, we were charged £65 per person, think we hit it lucky
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#6
London
464 Posts
Joined Apr 2009
Do you mind me asking if you had booked directly with NCL? That was the price difference I was seeing until yesterday as well and now it's the same price.

(Guess we won't be the only N Irish on board then :-) )
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MSC Sinfonia - April 2008 : Legend of the Seas - Sept 2009 :Eurodam - May 2011 :Costa Romantica - Oct 2011 : NCL Epic - May 2012 :Costa Mediterranea - Oct 2013 : Norwegian Jade - April 2014 : Ryndam - August 2014 : Azura - August 2015 : Costa Fortuna - Oct 2015 : Oosterdam - August 2016 : MSC Musica - Nov 2016 : Costa Diadema - April 2016
#7
London
464 Posts
Joined Apr 2009
Hi

I thought I should just give a little update.

I had sent an email originally with my query on Thursday but called yesterday and got the response from a colleague that it would cost £150 per person for the upgrade. However today, the person I sent the email to originally emailed me back to say it would cost £50 each for a balcony guarantee. Which I think is a great offer.

I've had a look at the room configuration and think we won't go for it. We are brother and sister and the room configuration in the inside is preferable to the twin set up in the balcony where there are only a few inches gap.

But thought I would pass it on, as I see a lot of people here, heading on the Epic soon - so may be worth checking out.

Thanks for your advice.
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MSC Sinfonia - April 2008 : Legend of the Seas - Sept 2009 :Eurodam - May 2011 :Costa Romantica - Oct 2011 : NCL Epic - May 2012 :Costa Mediterranea - Oct 2013 : Norwegian Jade - April 2014 : Ryndam - August 2014 : Azura - August 2015 : Costa Fortuna - Oct 2015 : Oosterdam - August 2016 : MSC Musica - Nov 2016 : Costa Diadema - April 2016
#8
Northern Ireland
929 Posts
Joined Jan 2009
Originally posted by dritan
Do you mind me asking if you had booked directly with NCL? That was the price difference I was seeing until yesterday as well and now it's the same price.

(Guess we won't be the only N Irish on board then :-) )
We booked with TA.

after posting read your other post lol
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Thomson Destiny ( when it was still Airtours ) Med - May 2004

Voyager of the Seas 27th September 2009...Med
Navigator of the Seas 6th May 2010...Eastern Med and Egypt
Independence of the Seas 14 march 2011 Spain and Canary Islands
NCL Epic 3rd June 2012 ..Western Mediterranean
NCL Breakaway 16 June 2013... New York and Bermuda
NCL Jade 16 August 2014 ....Adriatic, Greece and Turkey
NCL Getaway 12 September 2015 Caribbean
Harmony of the Seas 9th October 2016 Western Mediterranean


#9
London
464 Posts
Joined Apr 2009
Another update. We had a think about the room set up and decided that if it was still on offer we would go for it. Our only concern was that the original £50 each upgrade to balcony was to a guarantee and we would end up with the enclosed balcony which we didn't want.

NCL came back offering the same price but for a family balcony, so decided to go for it. Worst case scenario, we could use the sofa bed.

thanks for all the advice. I'm feeling a lot happier about it all now and looking forward to my first balcony :-)
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#10
Brooklyn
1,671 Posts
Joined Jul 2011
An upgrade to a balcony is definitely worth it in my mind! Do you two have cooties or some other reason why you would mind sharing a bed so much?
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#11
London
464 Posts
Joined Apr 2009
LOL - it's just the puritan upbringing we had. But I thought - "stuff it" I want that in-room coffee maker.
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MSC Sinfonia - April 2008 : Legend of the Seas - Sept 2009 :Eurodam - May 2011 :Costa Romantica - Oct 2011 : NCL Epic - May 2012 :Costa Mediterranea - Oct 2013 : Norwegian Jade - April 2014 : Ryndam - August 2014 : Azura - August 2015 : Costa Fortuna - Oct 2015 : Oosterdam - August 2016 : MSC Musica - Nov 2016 : Costa Diadema - April 2016
#12
San Diego, CA
9,225 Posts
Joined Dec 2007
Originally posted by dritan
LOL - it's just the puritan upbringing we had. But I thought - "stuff it" I want that in-room coffee maker.
There's no contest between an inside and a balcony room. The main beds can be 10 inches apart, and for grins you can ask the steward to make one of the beds upside down so your head is near your sibling's feet. lol.

Another option for a family balcony is the bed that pulls down from the ceiling. It's quite comfortable. Also, as stated, one of you can sleep on the couch (request a foam pad to make it softer). Don't let a little bed issue get between you and a much better room experience. You really can't beat sitting out on the balcony watching the world go by.
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Jewel Alaska 2012: http://boards.cruisecritic.com/showthread.php?t=1684157
Epic Western Caribbean 2010: http://boards.cruisecritic.com/showthread.php?t=1246585
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Epic Info:
Epic "hull" cabin info: http://boards.cruisecritic.com/showthread.php?t=1522322
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#13
Pittsburgh, PA
1,433 Posts
Joined Oct 2010
I can understand the hesitation to sleeping so close as the "separated" beds are in the balcony configuration. It's not ideal, for sure. But I'm a male who went with another male friend and we got used to it pretty quickly once we stopped thinking about it. Enjoy the balcony. I doubt you'll regret your decision.
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#14
San Diego, CA
9,225 Posts
Joined Dec 2007
Originally posted by MeHeartCruising
I can understand the hesitation to sleeping so close as the "separated" beds are in the balcony configuration. It's not ideal, for sure. But I'm a male who went with another male friend and we got used to it pretty quickly once we stopped thinking about it. Enjoy the balcony. I doubt you'll regret your decision.
As a male I can concur that the gap, however small, is extremely important.
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My Reviews:
Jewel Alaska 2012: http://boards.cruisecritic.com/showthread.php?t=1684157
Epic Western Caribbean 2010: http://boards.cruisecritic.com/showthread.php?t=1246585
Carnival Paradise 2011: http://boards.cruisecritic.com/showthread.php?t=1468875

Epic Info:
Epic "hull" cabin info: http://boards.cruisecritic.com/showthread.php?t=1522322
Epic uncovered balcony info: http://boards.cruisecritic.com/showthread.php?t=1523109

HOW TO USE THE SEARCH FUNCTION
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RCI Anthem of the Seas - NYC/Bermuda/Caribbean 2016; NCL Jewel - Alaska 2012; CCL Paradise - Mexico 2011; NCL Epic - Inaugural Western Caribbean 2010; RCI Vision of the Seas - Mexico 2008; Disney Magic - W Caribbean 2005; RCI Viking Serenade - Mexico 1996; RCI Sovereign of the Seas - E Caribbean 1994


#15
West Haven, CT
142 Posts
Joined Apr 2009
Just got off the Epic last week and I will tell you I am so glad that we upgraded to balcony. One of the big flaws on the Epic is the lack of viewing spaces to see out of the ship. Other than a few windows in O'Sheehan's pub, the casino and the internet cafe, you need to be in a dining room or on the open 15th& sun deck to see out of the ship. I spent more time on my balcony than I expected just to be able to see the sites as we sailed away without having to listen to a band or deal with a deck party.
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#16
London
464 Posts
Joined Apr 2009
Thanks for all the comments - feel really excited now. I had read about the lack of sea views, which I like. On our HAL cruise last year, we would spend hours up in the Crow's Nest bar with its panoramic sea views.
I can well imagine having a coffee out on the balcony in the mornings. Not long to go now.
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MSC Sinfonia - April 2008 : Legend of the Seas - Sept 2009 :Eurodam - May 2011 :Costa Romantica - Oct 2011 : NCL Epic - May 2012 :Costa Mediterranea - Oct 2013 : Norwegian Jade - April 2014 : Ryndam - August 2014 : Azura - August 2015 : Costa Fortuna - Oct 2015 : Oosterdam - August 2016 : MSC Musica - Nov 2016 : Costa Diadema - April 2016