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  #1  
Old June 12th, 2012, 06:33 AM
Ykgorbie's Avatar
Ykgorbie Ykgorbie is offline
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Join Date: Jul 2007
Location: Yellowknife, Canada
Posts: 926
Default Why can't I log on to Carnival's website??

Well, it's been days now and I am still unable to log onto their website. When it asks for my username, nothing works, not my email address, not my new PFFFT (lol) number, not my name, nothing.
Any suggestions from anyone ??
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Carnival Pride Sept. '07 Puerto Vallarta, Mazatlan, Cabo San Lucas
Carnival Miracle Jan. '09 St.Marten, St.Kitt's,Tortola
Carnival Freedom Oct. '10 Key West,Grand Cayman,Ocho Rios
Carnival Freedom Oct. '10 San Juan,St.Thomas,Antigua,Tortola,Nassau
Carnival Miracle Nov.'11 St. Maarten, St. Kitts, St. Lucia
Carnival Liberty Oct.'12 Cozumel, Belize, Mahogany Bay, Roatan, Grand Cayman
Carnival Liberty Oct.'12 Half Moon Cay, St.Thomas, San Juan, GrandTurk
Carnival Breeze Nov.'13 Grand Turk, Dominican Rep, Curacao, Aruba
Carnival Breeze Nov.'13 Grand Turk, Ocho Rios, Nassau
Carnival Pride Repo Mar.'15 Grand Cayman, Limon Costa Rica, Colon Panama, Aruba, Curacao, St.Maarten

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  #2  
Old June 12th, 2012, 06:40 AM
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MrPete MrPete is offline
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Default

Does it have a "Forgot Username" or "Forgot Password" feature?
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  #3  
Old June 12th, 2012, 07:07 AM
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Ykgorbie Ykgorbie is offline
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It sure does. I clicked on the "forgot username" days ago and have received no e-mail. (and yes, I've been checking to see if it went into my "junk" email folder)
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Carnival Pride Sept. '07 Puerto Vallarta, Mazatlan, Cabo San Lucas
Carnival Miracle Jan. '09 St.Marten, St.Kitt's,Tortola
Carnival Freedom Oct. '10 Key West,Grand Cayman,Ocho Rios
Carnival Freedom Oct. '10 San Juan,St.Thomas,Antigua,Tortola,Nassau
Carnival Miracle Nov.'11 St. Maarten, St. Kitts, St. Lucia
Carnival Liberty Oct.'12 Cozumel, Belize, Mahogany Bay, Roatan, Grand Cayman
Carnival Liberty Oct.'12 Half Moon Cay, St.Thomas, San Juan, GrandTurk
Carnival Breeze Nov.'13 Grand Turk, Dominican Rep, Curacao, Aruba
Carnival Breeze Nov.'13 Grand Turk, Ocho Rios, Nassau
Carnival Pride Repo Mar.'15 Grand Cayman, Limon Costa Rica, Colon Panama, Aruba, Curacao, St.Maarten

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  #4  
Old June 12th, 2012, 07:10 AM
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sparky9016 sparky9016 is offline
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Location: Central Florida
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Default

I've been having trouble with their website since yesterday when trying to view available excursions. The whole page freezes up and I can't do anything on it.
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  #5  
Old June 12th, 2012, 07:22 AM
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BigDfromTN BigDfromTN is offline
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Location: Memphis Area, TN
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Default

I cant log in either....

I think it has to do with the new VIFP program and changes to the website that are not right!!!
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bigdfromtn at gmail dot com, Put Cruise Critic in subject line.
Conquest, 6/2004 (our first), 3/2012(repeat of our 1st)
Holiday, 10/2006, 6/2009, 10/2009
Fantasy, 6/2007, 3/2010
Glory, 6/2008
Elation, 7/2010, 10/2010, 12/2010(Platinum), 10/15/2011,(last from Mobile), 10/6/2012, 12/20/2012, 6/15/2013, 10/7/2013.
Triumph, 7/2011
Sunshine 3/2014
Dream 6/2014


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  #6  
Old June 12th, 2012, 07:39 AM
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Crazy4Koko Crazy4Koko is offline
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Location: Central Massachusetts
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you have to enter you PG number. Click where it says 'become a VIPF member".... once it recognizes you as a past guest, you should be able to log in...worked for me yesterday and thats how I did it. All my info transferred perfectly. It also asked me if I had a cruise booked, and for the booking number...


Even if you’ve never cruised with Carnival, you don’t want to miss out on the fun. After all, you can take advantage of special members-only offers once you’re signed up. And once you’ve completed your first sailing, you’ll automatically enter the Red Level of the VIFP Club and all your VIFP Points from your first cruise will be applied to your account. If you’ve already sailed with us before, click the big green button below to get started on activating your profile.
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05/19/02 Fantasy- Freeport, Nassau
10/24/09 Freedom -Cozumel,Costa Rica & Panama---
10/18/10 Miracle-Grand Turk, La Romana, Aruba, Curacao~ Steph and Caity's 1st cruise!
03/03/11 Inspiration- Mom & Me~Cozumel
09/19/11 Destiny-Grand Turk, Half Moon Cay, Nassau
10/6/12 Liberty-
Cozumel,Belize,Roatan,Grand Cayman~ celebrated 25yrs with the best friends in the world
10/12/13 Breeze St.Thomas,Tortola,Antigua,Nassau~ Caity's second cruise!

Last edited by Crazy4Koko; June 12th, 2012 at 07:43 AM.
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  #7  
Old June 12th, 2012, 07:42 AM
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golfadj golfadj is offline
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Join Date: Dec 2007
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Default

I called yesterday with a similar problem and after holding for about 20 minutes got thru to someone in their IT dept.

She walked me thru and it works but my cruising history is not yet posted and she had no idea when it would be.
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  #8  
Old June 12th, 2012, 08:36 AM
Stevesan Stevesan is offline
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Location: Houston, Tx
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Default

It froze up again this morning while going thru the booking process. Carnival needs some software people who know what they're doing. Maybe they outsourced it to the Best Exotic Marigold Hotel's tech support.
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2011 Emerald Princess B2B E/S Caribbean
2012 Carnival Magic W. Caribbean
2013 Crown Princess W. Caribbean
2014 Caribbean Princess W. Caribbean January 11
2014 Caribbean Princess W. Caribbean April 19

Last edited by Stevesan; June 12th, 2012 at 08:37 AM.
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  #9  
Old June 12th, 2012, 08:57 AM
quickrate quickrate is offline
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I'm having a lot of the same problems. It doesn't recognize my e-mail address and keeps saying it isn't registered.
Pat
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  #10  
Old June 12th, 2012, 09:00 AM
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4mrnyer 4mrnyer is offline
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Location: Concord, NC
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Default

I was able to login yesterday and now it says I am not registered with the username that is set up in the system. Hopefully they will get all the problems worked out soon.

Sherry
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Crown Princess 01/14/12 "Celebration Cruise"
Break to fight Breast Cancer - 2010 / 2011 "I WON!!!"
Carnival Legend 11-15-09
Carnival Liberty "Our first aft balcony!" Cruise - 01-05-08
Carnival Fantasy 04-24-06
Royal Hound on Mariner of the Seas 09-19-04
Carnival Sensation 09-23-01(25th Anniversary)
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  #11  
Old June 12th, 2012, 09:04 AM
grabitall grabitall is offline
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Join Date: Sep 2010
Location: SWFL - Cape Coral
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Having the same problem logging in here - was able to login yesterday but not today. Strange
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  #12  
Old June 12th, 2012, 04:08 PM
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crusinpsychRN crusinpsychRN is offline
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Location: Tampa area
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Default

And where have the hidden the ships to look at deck plans?
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2010 Inspiration
Sept. '11 Legend
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  #13  
Old June 12th, 2012, 04:44 PM
Room Service! Room Service! is offline
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Quote:
Originally Posted by crusinpsychRN View Post
And where have the hidden the ships to look at deck plans?
Click on "Explore Carnival". To the right are the ships.
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  #14  
Old June 12th, 2012, 04:48 PM
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erby2283 erby2283 is offline
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Location: Charlotte, NC
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Default

Phew - thought it was just me. I can't log on and after requesting a new password, no email has been received.
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8/14 Carnival Liberty - Eastern Caribbean
11/13 Carnival Legend - Link to review (that's still not finished ) http://boards.cruisecritic.com/showthread.php?t=1953119
11/12 Carnival Valor - Link to review http://boards.cruisecritic.com/showthread.php?t=1738926
11/11 Carnival Victory - Link to review http://boards.cruisecritic.com/showthread.php?t=1522835
6/10 NCL Dawn
1/10 RCCL Mariner of the Seas
5/09 RCCL Mariner of the Seas
11/07 Crown Princess - FOMT/Doggatini Cruise
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  #15  
Old June 12th, 2012, 04:51 PM
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run2cruise run2cruise is offline
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Join Date: Apr 2012
Posts: 49
Default

Quote:
Originally Posted by crusinpsychRN View Post
And where have the hidden the ships to look at deck plans?
This is the direct link

http://www.carnival.com/cruise-ships.aspx


or you can check out the interactive map

Just change the name in the url to the ship you want to view, this is the one for Breeze
https://www.goccl.com/irman/bookccl/...activemap.html
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  #16  
Old June 12th, 2012, 04:51 PM
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vegasmommy vegasmommy is offline
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Location: Las Vegas, NV
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I haven't had any problems but I did read on another post that they are still catching up from all the changes. I can totally relate(I work in IT), we had a email upgrade yesterday and some are still catching up
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Carnival Paradise 11/14/2005
Carnival Pride 11/12/2006
Carnival Paradise 11/10/2008
Carnival Paradise 12/14/2009
Carnival Conquest 06/20/2010
Carnival Splendor 06/12/2011
Carnival Glory 11/25/2012
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  #17  
Old June 12th, 2012, 04:52 PM
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joeandaimeesmom joeandaimeesmom is offline
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Location: New York
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Default

I have been having issues too.. My booking numbers are wrong on one page and ok on another..
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11/8/2014 Carnival Breeze
8/15/2015 Viking River Cruise(Budapest-Amsterdam)
9/20/2015 Carnival Dream(Rontourage Big Fat Social)



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8/17/2014 Carnival Legend(Panama Canal)
12/29/2013 Carnival Sunshine
10/19/2013 Carnival Miracle(Hawaii) PLATINUM
2/16/2013 Carnival Dream
11/22 & 11/24/2012 Carnival Breeze(B2B)
12/4/2011 Carnival Miracle
1/16/2011 Royal Caribbean Adventure of the Seas
9/18/2010 Carnival Fantasy(Stowaway Freddy)
9/8/2009 Carnival Spirit(Alaska)
1/11/2009 Carnival Freedom
1/6/2007 Carnival Glory
1/22/2005 Carnival Inspiration(Boyds Bears)
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