Why can't I log on to Carnival's website??

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#1
Yellowknife, Canada
1,013 Posts
Joined Jul 2007
Well, it's been days now and I am still unable to log onto their website. When it asks for my username, nothing works, not my email address, not my new PFFFT (lol) number, not my name, nothing.
Any suggestions from anyone ??
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Carnival Pride Sept. '07 Puerto Vallarta, Mazatlan, Cabo San Lucas
Carnival Miracle Jan. '09 St.Marten, St.Kitt's,Tortola
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Carnival Breeze Nov.'13 Grand Turk, Dominican Rep, Curacao, Aruba
Carnival Breeze Nov.'13 Grand Turk, Ocho Rios, Nassau
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#3
Yellowknife, Canada
1,013 Posts
Joined Jul 2007
It sure does. I clicked on the "forgot username" days ago and have received no e-mail. (and yes, I've been checking to see if it went into my "junk" email folder)
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Carnival Pride Sept. '07 Puerto Vallarta, Mazatlan, Cabo San Lucas
Carnival Miracle Jan. '09 St.Marten, St.Kitt's,Tortola
Carnival Freedom Oct. '10 Key West,Grand Cayman,Ocho Rios
Carnival Freedom Oct. '10 San Juan,St.Thomas,Antigua,Tortola,Nassau
Carnival Miracle Nov.'11 St. Maarten, St. Kitts, St. Lucia
Carnival Liberty Oct.'12 Cozumel, Belize, Mahogany Bay, Roatan, Grand Cayman
Carnival Liberty Oct.'12 Half Moon Cay, St.Thomas, San Juan, GrandTurk
Carnival Breeze Nov.'13 Grand Turk, Dominican Rep, Curacao, Aruba
Carnival Breeze Nov.'13 Grand Turk, Ocho Rios, Nassau
Carnival Pride Repo Mar.'15 Grand Cayman, Limon Costa Rica, Colon Panama, Aruba, Bonaire, St.Maarten
Carnival Vista Dec.'16Grand Turk, Aruba, Bonaire, LaRomana
#4
SW Florida
109 Posts
Joined Jul 2009
I've been having trouble with their website since yesterday when trying to view available excursions. The whole page freezes up and I can't do anything on it.
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#5
Memphis Area, TN
4,054 Posts
Joined Oct 2006
I cant log in either....

I think it has to do with the new VIFP program and changes to the website that are not right!!!
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Don & Renee
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#6
Central Massachusetts
4,011 Posts
Joined Dec 2008
you have to enter you PG number. Click where it says 'become a VIPF member".... once it recognizes you as a past guest, you should be able to log in...worked for me yesterday and thats how I did it. All my info transferred perfectly. It also asked me if I had a cruise booked, and for the booking number...


Even if you’ve never cruised with Carnival, you don’t want to miss out on the fun. After all, you can take advantage of special members-only offers once you’re signed up. And once you’ve completed your first sailing, you’ll automatically enter the Red Level of the VIFP Club and all your VIFP Points from your first cruise will be applied to your account. If you’ve already sailed with us before, click the big green button below to get started on activating your profile.
#7
29,344 Posts
Joined Dec 2007
I called yesterday with a similar problem and after holding for about 20 minutes got thru to someone in their IT dept.

She walked me thru and it works but my cruising history is not yet posted and she had no idea when it would be.
#8
Houston, Tx
9,651 Posts
Joined Sep 2000
It froze up again this morning while going thru the booking process. Carnival needs some software people who know what they're doing. Maybe they outsourced it to the Best Exotic Marigold Hotel's tech support.
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#10
Concord, NC
353 Posts
Joined Sep 2001
I was able to login yesterday and now it says I am not registered with the username that is set up in the system. Hopefully they will get all the problems worked out soon.

Sherry
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#12
Tampa area
14,879 Posts
Joined Feb 2006
And where have the hidden the ships to look at deck plans?
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#13
Maryland
3,477 Posts
Joined Oct 2008
Originally posted by crusinpsychRN
And where have the hidden the ships to look at deck plans?
Click on "Explore Carnival". To the right are the ships.
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#14
Charlotte, NC
2,079 Posts
Joined Sep 2004
Phew - thought it was just me. I can't log on and after requesting a new password, no email has been received.
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10/16 RC Anthem of the Seas 9 days to Bermuda/Caribbean *** 8/15 Carnival Fantasy 4 day to Nassau *** 8/14 Carnival Liberty Eastern Caribbean *** 11/13 Carnival Legend http://boards.cruisecritic.com/showthread.php?t=1953119 ***11/12 Carnival Valor - Link to review http://boards.cruisecritic.com/showthread.php?t=1738926 *** 11/11 Carnival Victory - Link to review http://boards.cruisecritic.com/showthread.php?t=1522835 *** 6/10 NCL Dawn *** 1/10 RCCL Mariner of the Seas *** 5/09 RCCL Mariner of the Seas *** 11/07 Crown Princess *** 11/06 NCL Jewel *** 11/05 NCL Jewel ***11/04 NCL Majesty


#15
51 Posts
Joined Apr 2012
Originally posted by crusinpsychRN
And where have the hidden the ships to look at deck plans?
This is the direct link

http://www.carnival.com/cruise-ships.aspx


or you can check out the interactive map

Just change the name in the url to the ship you want to view, this is the one for Breeze
https://www.goccl.com/irman/bookccl/...activemap.html
#16
Las Vegas, NV
904 Posts
Joined May 2010
I haven't had any problems but I did read on another post that they are still catching up from all the changes. I can totally relate(I work in IT), we had a email upgrade yesterday and some are still catching up
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Carnival Paradise 11/14/2005
Carnival Pride 11/12/2006
Carnival Paradise 11/10/2008
Carnival Paradise 12/14/2009
Carnival Conquest 06/20/2010 http://boards.cruisecritic.com/showthread.php?t=1437505-
Carnival Splendor 06/12/2011
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Carnival Glory 04/25/2015


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#17
New York
6,761 Posts
Joined Aug 2009
I have been having issues too.. My booking numbers are wrong on one page and ok on another..
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Next cruises

9/16/2017 Carnival Magic(Rontourage 2-Magic cruisers)
9/17/2018 Carnival Magic(Pink Magic)
5/9/2018 Carnival Horizon(Transatlantic)
5/24/2018 Carnival Horizon(NY)
5/24/2018 Carnival Horizon(NY)
11/3/2018 Carnival Breeze(Funnie Reunion)


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9/20/2015 Carnival Dream (Rontourage Big Fat Social)
8/15/2015 Viking River Cruise(Budapest-Amsterdam)
11/8/2014 Carnival Breeze
8/17/2014 Carnival Legend(Panama Canal)
12/29/2013 Carnival Sunshine
10/19/2013 Carnival Miracle(Hawaii) PLATINUM
2/16/2013 Carnival Dream
11/22 & 11/24/2012 Carnival Breeze(B2B)
12/4/2011 Carnival Miracle
1/16/2011 Royal Caribbean Adventure of the Seas
9/18/2010 Carnival Fantasy(Stowaway Freddy)
9/8/2009 Carnival Spirit(Alaska)
1/11/2009 Carnival Freedom
1/6/2007 Carnival Glory
1/22/2005 Carnival Inspiration(Boyds Bears)