The reservation department was very helpful during the process but the booking procedures were being formalized as we were working on the details.
I booked two staterooms one category E outside stateroom for my wife and her Mother, and one for myself, an inside single which was upgraded from an SI, to a category H. Both rooms were located on the Texas deck.
A word about the rooms might be helpful to future passengers, the ladies were in room 301 which was located forward next to the dining venue “Front Porch of America”, and the staff elevator was located on the other side of the cabin. The proximity of these areas presented a high noise factor early in the morning which prevented them from sleeping in.
My room (382) on the other hand was very quiet except that due to its location above the Grand Saloon, I was treated to the noise of the late show every night while I was watching TV. Oh well that’s why the TV has a volume control. Other than these noise issues the rooms were better than the typical cruise ship staterooms we have experienced.
As mentioned before I booked this trip very early and I made it a habit to check the website for changes to the booking procedure. It was a good thing that I was keeping on top of it as a new Guest Information Form appeared on the site which if I had not noticed it could have presented a problem as it states,
“All Guests must complete this form, which is used for U.S. Department of Homeland Security and Coast Guard purposes, on or before the final payment due date. Travel documents will not be released unless this form is completed. All information should be exactly as it appears on your government-issued photo identification.”
At the time I noticed the addition of this form I had made the final payment and was awaiting my travel documents.
By the way the travel documents were promised on May 14th 2012, I called the reservation department May 16th to inquire on the documents and was informed that they were “backed-up” and were scheduled to be sent out on the 24th!! That was only one week before the start of the trip.
Needless to say I expressed my concern over this matter and asked for an expedited delivery as perhaps someone might be planning to travel early to New Orleans. The documents were delivered three days later.
To be continued
Winter is here ...
we can now see the deer moving around in our backyard. It must be time to plan our next cruise..
Alaska, Norwegian Star
Eastern Caribbean, Carnival Ecstasy
Western Caribbean, Emerald Princess
Panama Canal, Coral Princess
Mississippi River, American Queen
Southern Caribbean, Caribbean Princess
Cruising for a Cause US Veterans Caribbean Princess
Ohio River, American Queen
Western Carib again, Emerald Princess
Alaska, Ruby Princess
Eastern Caribbean, Caribbean Princess
Western Caribbean, Nieuw Amsterdam