Posted June 20th, 2012, 11:17 PM
Wow, that's surprising to hear. I was just at the Boston terminal on June 8th to board my Norwegian cruise, and I was very impressed with the embarkation process. We arrived at 11, and as soon as we got out of the car a porter arrived to take our luggage. The staff at the terminal directed us to have our passports out and told us where to go. About 10-15 minutes later we were checked in. Then we spent about 30 minutes waiting for the ship to be cleared for boarding. Once people began boarding, we got on about 10-12 minutes later. The entire process was smooth and easy, and the staff members were nice and helpful. I believe these are the same terminal staff members that Carnival uses?
Yes, Interline works with all the cruise lines.
Someone did post that there was weather that caused delay and also two people they wanted to locate. PLUS computers were not loaded and check-in was being done manually.
Sorry to hear of the boarding ordeal. As I have cruised many times out of CruisePortBoston, I can tell you..... what you experienced was not usual.
That being said.... we embarked on June 14th at 11:25 and were on the ship before noon. BUT guests that came later, after 1:30, were stuck in a Check-in frenzy.
As far as the Porters..... not one approached us as we came towards them and there were at least 4 guys standing there, just standing there. We pulled our luggage past them and a woman porter approached us and took our luggage. I tipped her and thanked her. After she took our bags, my niece who was traveling with me, stopped her as she started to walk away with our bags. She wanted to give her a tip too.
The porter stopped and said, "Thank you! It is SO NICE to have a young person aggressively come to give a gratuity! You don't see that very often."
I was SO Proud of my niece Melanie.
The Best Part of Cruising is ...... CRUISING!!!!!!