Carnival website lock up

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#1
2,515 Posts
Joined Jul 2009
Has anyone had a problem with their computer locking up when going on Carnival website Activities section?

My wife can go all over the website, but if she goes in the activities area, to look at excursions it locks up instantly.

No problem on other computers, just hers, (I Know, probably with her computer) any Ideas what to look at to fix the problem?
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Cruise History;
1. Nov 16 2003 Paradise (when it WAS Paradise and smoke free) Exotic Western, cabin E187
2. Oct 13 2007 Liberty, Eastern, cabin 8299
3. April 26 2009 Splendor, Mexican Riviera (by way of San Fransisco), cabin 7378
4. April 24 2010 Dream, Eastern, cabin 6380
5. Jan 29 2012 Valor, Western (with extended family) cabin 1322
6. Dec 9 2012 Splendor Mexican Riviera (take 2) cabin 1019 first time SPA
7. Oct 12 2013 Liberty, Eastern, cabin 1002, Eastern Liberty part 2
8. Sept 13 2014 Liberty, Eastern, Cabin 1004
9. March 14 2015, Breeze, Eastern Southern, Cabin 9209
#2
Mississauga
1,202 Posts
Joined Aug 2010
Same here - even tried clearing cookies out and using firefox instead of internet explorer (which helped a bit).

But still kept happening. Haven't been on today to see if it still did it.
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09-02-2012 Carnival Freedom
02-09-2014 Carnival Valor
#3
Oklahoma
593 Posts
Joined Nov 2008
Originally posted by waldocruiser1
Has anyone had a problem with their computer locking up when going on Carnival website Activities section?

My wife can go all over the website, but if she goes in the activities area, to look at excursions it locks up instantly.

No problem on other computers, just hers, (I Know, probably with her computer) any Ideas what to look at to fix the problem?
I had this problem with three different computers. Here is what you can try...

I can't guarantee it will work but try it...

Go into "tools" then "compatibility view settings" and add Carnival's site.

Then back to "tools" and "internet options" then under "browsing history" click "delete" open it up and make sure that the following are checked: preserve favorites website data, temporary internet files, cookies, history. Then click delete.

Wait for it to run it's delete process. Then close out all internet explorer screens (assuming you are using explorer).

Then open it back up and try it.

I'm curious to see if it works for you.

Then if it does work and you, you will need to repeat this every few times you get on Carnival's site. I could get on the website fine until I would try to go into excursions or maybe it was called plan activities. Once I followed these steps it worked most of the time without freezing.
#4
2,515 Posts
Joined Jul 2009
Originally posted by beckymomof2
I had this problem with three different computers. Here is what you can try...

I can't guarantee it will work but try it...

Go into "tools" then "compatibility view settings" and add Carnival's site.

Then back to "tools" and "internet options" then under "browsing history" click "delete" open it up and make sure that the following are checked: preserve favorites website data, temporary internet files, cookies, history. Then click delete.

Wait for it to run it's delete process. Then close out all internet explorer screens (assuming you are using explorer).

Then open it back up and try it.

I'm curious to see if it works for you.

Then if it does work and you, you will need to repeat this every few times you get on Carnival's site. I could get on the website fine until I would try to go into excursions or maybe it was called plan activities. Once I followed these steps it worked most of the time without freezing.
Thanks, I will try this and see, I hope it works, I will let you know.
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Cruise History;
1. Nov 16 2003 Paradise (when it WAS Paradise and smoke free) Exotic Western, cabin E187
2. Oct 13 2007 Liberty, Eastern, cabin 8299
3. April 26 2009 Splendor, Mexican Riviera (by way of San Fransisco), cabin 7378
4. April 24 2010 Dream, Eastern, cabin 6380
5. Jan 29 2012 Valor, Western (with extended family) cabin 1322
6. Dec 9 2012 Splendor Mexican Riviera (take 2) cabin 1019 first time SPA
7. Oct 12 2013 Liberty, Eastern, cabin 1002, Eastern Liberty part 2
8. Sept 13 2014 Liberty, Eastern, Cabin 1004
9. March 14 2015, Breeze, Eastern Southern, Cabin 9209
#5
Tampa area
14,951 Posts
Joined Feb 2006
My freezes in Fareviewer. Won't let me put in ship name.
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#6
Castro Valley, California
1,950 Posts
Joined Apr 2009
Mine froze yesterday when I was trying to "add a booking" for the booking in July that had suddenly disappeared from my account
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Claire in Castro Valley
Founder and head sheeple-herder of HUSH!
over on FB: FriendlyPrincessCruisers
Next up:
Miracle 7/29/2017 -- Mexican Riviera
Ruby 12/30/2017 -- Mexican Riviera
Splendor 3/31/2018 -- Mexican Riviera
#8
Castro Valley, California
1,950 Posts
Joined Apr 2009
Originally posted by zqvol
Buggy Java script is the issue. Update your version of Java.
Oh, sure, blame it on *US* Okay, I'll try that later today.
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Claire in Castro Valley
Founder and head sheeple-herder of HUSH!
over on FB: FriendlyPrincessCruisers
Next up:
Miracle 7/29/2017 -- Mexican Riviera
Ruby 12/30/2017 -- Mexican Riviera
Splendor 3/31/2018 -- Mexican Riviera
#9
Tampa area, FL
2,394 Posts
Joined Nov 2010
Yes.
Of the myrida websites I use, do not think Carnival's is anywhere near the top for functionality and user-friendliness -- I frequently have issues with it!
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