Boarding yesterday was a total disaster , 90 min wait just to get to the checkin desk!!! Not an officer to be see working the queues or apologising for the wait. The only thing they were interested in was selling the speciality resturants while we waited .
Then we get a letter to say the ship had engine problems and will not be calling at Tenerife as the ship will have to sail much slower than planned. The letter advised there will be a letter offering some compensation . This morning we finally got the letter offering us 150 dollars per stateroom. Wow I don't think so.
The ship was unprepared for guests all day the pools and hot tubs were closed and all you could do was spend the day walking around the ship being sold too.
Celebrity you need to do better than this you have 12 days left to impress