I have been a firm believer in the Costa brand, and still am for that matter. But of late they seem to be doing all they can to discourage us booking a cruise with them, particular it seems we British.
The latest thing on trying to book a June cruise is that even as a Gold Pearl Member I cannot now book a meal time without first paying a full deposit, they also cannot even guess at a flight time to Genoa (10.10am each day from Gatwick) and can't tell us that, until we have paid the final payment.
I have noted that it appears that American members can still book MDR meal times as Pearl&Gold Pearl members.
Now we have used Costa for fifteen years and always could book meal times and even select flights to Genoa, now we are expected to accept a fight that could even take up to three plane changes and take up to 14 hours with waiting times.
I still wait a reply form costaclub UK even after sending six mails as has two more members on another forum.
Does the American site answer anyones question or can anyone tell us how who to write to about our concerns.
Or are any of you willing to sign a letter to HO.