QE II norovirus?

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#22
Durango, Colorado
1,308 Posts
Joined Oct 2006
Originally posted by highcbob
Here it is again (see Dec 26)

http://www.cruisejunkie.com/events.html

Wonder what cruisejunkie would make of the fact that the retirement/assisted living facility across the road from me has had an outbreak of Norovirus. So much so that they cancelled many of their Holiday social events.

Susan
#23
sf usa
561 Posts
Joined Jan 2002
Originally posted by durangoscots
Wonder what cruisejunkie would make of the fact that the retirement/assisted living facility across the road from me has had an outbreak of Norovirus. So much so that they cancelled many of their Holiday social events.

Susan
I don't know, are they all on a cruise?
#24
Durango, Colorado
1,308 Posts
Joined Oct 2006
They probably wish they were.... the care would probably be better.
since everyone seems to feel that on a cruise you have to report it (which of course you do), I would assume that everyone would be equally alarmed about Noro at a home, or a school, or wherever. But people just say "ah, the tummy bug"... I have some friends (more like acquatinances) who will not cuise for fear of being sick ... but they eat salad from the salad bar at the local grocery which is wonderful way to pick up a bug or two.

Susan
#25
USA
9,194 Posts
Joined Apr 2010
Originally posted by durangoscots
Wonder what cruisejunkie would make of the fact that the retirement/assisted living facility across the road from me has had an outbreak of Norovirus. So much so that they cancelled many of their Holiday social events.

Susan
Hi Susan. Don't know what cruisejunkie would make of that, but from what I have read, it is standard procedure to cancel social events, and not gather large groups of people together when there is an outbreak of gastrointestional illness. So it seems the retirement/assisted living facility across the road from you followed standard procedure. Apparently, cruise ships are extremely reluctant to do that - for obviou$ reasons.


Salacia
#26
USA
9,194 Posts
Joined Apr 2010
Originally posted by Louise D
If it gets to a very serious level where the CDC board the ship and get involved, then the usual practice is that passengers for the next voyage will be informed. At that point, if you do not wish to go on the cruise, Cunard will give a full refund if your travel agent gets in touch with them and asks for a refund. I have found them very fair on this. However, the outbreak would need to be very serious before this happens.
Hi Louise D. Thanks for your response. I became curious last August when waiting to board a Holland America Cruise for several uncomfortable hours after assigned boarding time, standing in the Manhattan Terminal. The reason given for the delay was "due to technical problems". After two hours of standing and waiting, I asked a HAL rep if there was a problem with Noro virus on the previous cruise.

"NO, ABSOLUTELY NOT, if there was Noro on board, we would be required to tell you!" the HAL rep holding a clipboard responded. (Long story, but boarding for all passengers was delayed for several hours due to problems found by CDC Health Inspectors. Passengers boarding were not informed that the ship had just received a failed inspection report. Apparently, that was not something that the cruise line was required to tell boarding passengers.)

And so, I wondered what, if any rules applied had there been a Noro outbreak. BTW, there was no way to contact my travel agent at that time, nor could I get internet access to post on this forum to seek advice. Also I'm not clear on what is meant by "a very serious outbreak".

Thanks again, regards -s.
#27
Pennsylvania
5,145 Posts
Joined Jul 2010
Last night the Captain emphasized the importance of remaining in your cabin if you are suffering from the gastro-intestinal upset (they're calling it "suspected norovirus" but only because they don't have proof, I think). He said that from now on people not staying in their cabin would be reported to him, and he would then have to consider the consequences.

The plank?
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#28
1,083 Posts
Joined Apr 2005
Originally posted by Salacia
And so, I wondered what, if any rules applied had there been a Noro outbreak. BTW, there was no way to contact my travel agent at that time, nor could I get internet access to post on this forum to seek advice. Also I'm not clear on what is meant by "a very serious outbreak".

Thanks again, regards -s.
Salacia, I am recalling a situation where the CDC had boarded QE2 at an earlier port, was trying to work with Cunard on ways to lessen the numbers of people affected and there were rumours that the next voyage might need to be cancelled to enable extreme sanitising measures to be undertaken.

Louise
#29
Norfolk
3,875 Posts
Joined Jan 2006
Originally posted by Underwatr
Last night the Captain emphasized the importance of remaining in your cabin if you are suffering from the gastro-intestinal upset (they're calling it "suspected norovirus" but only because they don't have proof, I think). He said that from now on people not staying in their cabin would be reported to him, and he would then have to consider the consequences.

The plank?
Are you calling the captain a plank?

Sir Martin
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"Everyone is entitled to my opinion" - Sir Martin
#30
Crewe UK
1,398 Posts
Joined Nov 2011
Originally posted by mallorcasaint
It is passengers who bring Noro onboard and they should not be hassling the staff who contain things very well. I do wonder how many actually have the virus and how many simply have sea-sickness or tummy upsets? Oh well, hopefully it will be contained by next week!
I take you've never had the Noro? There is a big difference, I had it on our November cruise and my god I have never been so ill, I was confined to my cabin for 24 hours they sent a cleaner to supposedly deep clean my cabin but if wiping a few things and changing the bedding is a deep clean then I can understand why it keeps spreading.
I was given a special room service menu with low fat bland foods and chicken but the food was awful I could not eat anything, luckily it was the last full day onboard, I was escorted off the ship making sure I went straight off. Not the best experience.

Cunard QM2 need to clean more..IMO
#31
Alcudia, Mallorca and Exeter,Devon
541 Posts
Joined Dec 2008
Originally posted by Jason12
I take you've never had the Noro? There is a big difference, I had it on our November cruise and my god I have never been so ill, I was confined to my cabin for 24 hours they sent a cleaner to supposedly deep clean my cabin but if wiping a few things and changing the bedding is a deep clean then I can understand why it keeps spreading.
I was given a special room service menu with low fat bland foods and chicken but the food was awful I could not eat anything, luckily it was the last full day onboard, I was escorted off the ship making sure I went straight off. Not the best experience.

Cunard QM2 need to clean more..IMO
What has that got to do with incorrect reports? The fact is that people mistake other symptoms with Noro ( which is a non-specific virus) and post on forums that they had it when they didn't. On the crossing on the 22nd Dec I had people telling me they had Norovirus when clearly they did not. I'm sure your experience was real and it must have been awful. What I was referring to was the conflictling and incorrect reports of numbers in the current outbreak. Figures have varied from over 500 to the "official" number of 75! All I am saying is that some folk are prone to exaggeration. Anyway, I will see for myself on my return journey on the 3rd.

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#33
Southampton
109 Posts
Joined May 2007
When I went on Independence of the Seas in October, we were informed beforehand that check-in would be delayed due to cleaning after an outbreak of norovirus during the previous cruise. Crew stood by gangways or eating places handing everyone a wipe the entire cruise. We had a couple of cases on ours but it was quashed fast. Last year on QM2 we had hundreds, with cases still being reported when we returned to Southampton 8 days after the first. We were told nothing except we had it aboard. People continued ignoring Captain Oprey's advice about cleanliness. Unfortunately, as well as those not washing hands, there were no cleaners before then except at night. Suddenly we were overwhelmed by them. Last month, tables were not wiped in Kings Court or the Golden Lion when clearing away, resulting in them being disgusting. The passengers and cruise lines have an equal responsibility towards hygiene.
#34
West Sussex. UK
1,497 Posts
Joined Nov 2006
The ships can always hide behind the excuse that "someone brought it onboard". If I were struck down with it I would want a blood test to prove it was actually Noro and not some other food poisoning bug! Wonder what is the incubation period is for Noro. The Daily Mail said passengers started to fall ill the first night. Seems unlikely that they all boarded with it and fell ill at the same time. Sounds more of a case of something they ate!
#36
Iowa
1,067 Posts
Joined Mar 2010
The CDC report is now posted for the current outbreak on the QM2.

Investigation Update on the Queen Mary 2

As of now, the reported number of cases are
Passengers: 194 of 2,613 (7.42%)
Crew: 11 of 1,255 (0.88%)

Regards,
John.
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#37
Alcudia, Mallorca and Exeter,Devon
541 Posts
Joined Dec 2008
Originally posted by Jason12
How's posted incorrect reports?
I was referring to the unsubstantuated figures being quoted here and elswhere.

However we have just received this email from Cunard:


Dear Guest,

We wish to draw your attention to a change to the embarkation schedule for your forthcoming voyage from Brooklyn Cruise Terminal on Queen Mary 2. During the current voyage, Queen Mary 2 has experienced an increase of gastrointestinal illness on board. The ship will therefore undergo an additional and extensive sanitisation once all guests have disembarked. Embarkation will be delayed in order to allow a thorough disinfection of the ship.

We kindly ask that you arrive at the Cruise Terminal four hours later than your previously published check-in time. We appreciate that this may not be possible for all guests and limited seating is available in the terminal. A bag drop facility will be made available at the cruise terminal to allow you to take advantage of a complimentary shuttle which will operate a return service into Manhattan. Thank you for your attention to this notification.




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QM2 - Sailed on April 2009
#38
Alcudia, Mallorca and Exeter,Devon
541 Posts
Joined Dec 2008
Originally posted by bluemarble
The CDC report is now posted for the current outbreak on the QM2.

Investigation Update on the Queen Mary 2

As of now, the reported number of cases are
Passengers: 194 of 2,613 (7.42%)
Crew: 11 of 1,255 (0.88%)

Regards,
John.
So a great deal less than the 500 previously quoted. Cunard seem to be taking all the appropriate actions and I hope that those who are ill recover quickly. From our point of view, we will take advantage of the free shuttle and spend more time in New York!

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QM2 - Sailed on April 2009
#39
Phoenix, Arizona
73 Posts
Joined Oct 2012
I suspect if they would interview the passengers that first came down with the virus they might find a common cause. ie, stayed at the same hotel pre cruise is my best guess.

That would give time for the incubation by the first night of the cruise.

Example's, I will never ever eat ham or anything with an egg based dressing on flights. My SIL never learns and gets sick each time. I told her not this next cruise. The ham is green and she goes ahead and eats it? I don't think so.

Baked beans is my second thing. In Atlanta heading towards a cruise. A large pre cruise group of us, from the hotel, went to a famous BBQ place. All that ate the baked beans got sick including my wife. Same here in Phoenix, when a large party went to a restaurant for dinner. I was the only one that didn't eat baked beans. The next day the same group was going to a lake for the weekend. Everyone had it hit them at the same time. Not Moi. My guess is the pork is bad. They all tried to blame it on the rattle snake with ranch dip we had. That did not work, as I was the only one to pass on the baked beans.

I will only eat my wife's baked beans now.

Just thinking, if they did several detailed surveys on different ships they might track down where it starts.

I suggest the first 20 get sick can narrow down the where, when, and how. One needs to look at what all the first 20 say what they did prior to getting sick when questioned. They might do surveys but, why then are they not finding a common cause?

I have a hard time, seeing people use restrooms and walk out without washing their hands pre cruise and or on the cruise. They put us all at risk.

People can spend a small fortune for a cruise and have it ruined by people who don't care about their restroom habits or grabbing things from the buffet with their hands that have not been washed.

Example, the four of us are going into Miami the night before our TA 3/31 cruise. Perfect time, just after winter, for this to happen. Low vitamin D for most, due to no sun, bad rest room habits pre cruise and on the cruise and you can start to see the picture.

Not all of this is the ship fault by a long shot.

Gene
#40
USA
9,194 Posts
Joined Apr 2010
Originally posted by mallorcasaint
So a great deal less than the 500 previously quoted. Cunard seem to be taking all the appropriate actions and I hope that those who are ill recover quickly. From our point of view, we will take advantage of the free shuttle and spend more time in New York!

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mallorscaint, thanks for posting that info regarding delayed boarding, and kudos to Cunard for making the announcement in advance and for putting on a free shuttle to Manhattan.

Since not all passengers with gastro-intestional symptoms report it to the Medical Centre, it seems likely that the total number of cases would be greater than the reported number of cases, so I understand how estimates given previously by passengers on board vary. Anyway, best wishes to all concerned...sorry for your troubles. Regards, -S.