Posted January 29th, 2013, 01:33 PM
Last edited by NMLady; January 29th, 2013 at 01:37 PM
May call and change cabins. Long before final payment.
I'm sure this can be handled with little to no problems via the phone but I was wondering how some of you folks obtained a NCL PCC. I've always booked direct NCL.com though I was called a few days ago by a unknown NCL PCC who wanted to help me book a cruise. Told the woman I already booked. She stated that I would be sent an e-mail with her credentials for the next time but that never happened. So, she might not be a good choice.
If allowed, can anyone suggest a good, friendly NCL PCC or is that not allowed?
You can call NCL and ask for a PCC to be assigned to you.
We have a wonderful PCC and we got him by him phoning us after an NCL cruise we'd booked through a TA. At the time I told him we didn't have the budget for another cruise. He asked if it would be alright to send his business card. I said yes and he sent it and a magnet with his information.
Over the next 18 months he occasionally phoned us, just to stay in touch.
He asked if we wanted the 2013-14 NCL brochure and made sure it was sent to us when I said yes.
So, last month when we were ready finally to book an NCL cruise and use the certificate we'd bought on our 2010 NCL I emailed him. I can't tell you how many questions of mine he answered, but I asked lots and he always answered FAST in an email reply, phoning once when the answer was complicated.
He told me about a current promotional discount, made sure we got the cabin placement we wanted, promotional upgrade, promotional OBC. He is a gem. I was really lucky since not everyone has been pleased with their PCC.
NM Lady (Mary Kay) & my Joe
NCL PLatinum. [3 points away from Platinum-Plus.
HAL 2- Star Mariner
NCL Jade - Oct/Nov 2016; Transatlantic
NCL Jade - April/May 2016; Western Caribbean, Transatlantic
1999-2016: 20 cruises
9 NCL, 2 HAL, 2 RCI, 2 Carnival, 2 Celebrity, 2 Oceania,
and 1 Radisson now Regent, around Italy (a sweepstakes prize!)