My father was a U.S. Army soldier married to my German mother, when I was born at a U.S. Army hospital in Landstuhl, Germany, making me an automatic natural born U.S. Citizen. Even though, I had contacted the cruise line prior to our departure to inform them of the exact details of my documentation, and their representative assured me I would have no problems going on the cruise with my original birth certificate, we were denied boarding and left abandoned on the dock like discarded garbage as the ship sailed away. It was a very disappointing and traumatic experience.
On top of the humiliation and disappointment this unanticipated change of plans in our first "dream" cruise vacation also resulted in many other hardships; like being gouged by taxi drivers, car rental companies, motels, and Spirit Airlines [NEVER AGAIN!] for changing our flight schedule, and spending over an additional $1,500 more than we had budgeted for this "vacation".
It amazed, shocked, and highly offended me that we could not be allowed to go on a cruise, and to be treated with such inconsiderate disrespect. HAL has thus far denied a make-over cruise, only offering to give us a few upgrades and complimentary meals if we would pay for another cruise. This only adds insult to injury! Since we confirmed in explicit detail with two HAL representatives several weeks prior to our departure the exact nature of my documentation, and where adamantly reassured by both of them that it would be sufficient for this cruise, and we would have no problem with boarding, shouldn't they be accountable for their own "expert" management's erroneous promises?