Go Back   Cruise Critic Message Board Forums > Cruise Lines "P - Z" > Princess Cruises
 
Register here!
Forgot Your Password?


Notices

Princess Cruises
- Read thousands of Princess Cruise Reviews
- Compare the best Princess Cruise Deals
- Write a Princess Cruise Review
- Find Your Princess Roll Call
See posts about:
Caribbean Princess
Diamond Princess
Island Princess
Royal Princess
Sun Princess

Coral Princess
Emerald Princess
Ocean Princess
Ruby Princess
Star Princess

Crown Princess
Golden Princess
Pacific Princess
Sapphire Princess

Dawn Princess
Grand Princess
Regal Princess
Sea Princess

Closed Thread
 
Thread Tools Display Modes
  #1  
Old February 16th, 2013, 02:57 PM
Shoalwater Shoalwater is offline
Cool Cruiser
 
Join Date: Jun 2006
Location: Somewhere in Texas
Posts: 1,985
Default Tour organizers threatened at Meet & Greet aboard Grand Princess

At today's Meet & Greet, Capt. Herriott threatened expulsion from the ship of anyone observed in public organizing or collecting for privately organized tours. Now to be fair, this is the 49 day South America cruise, and there are mostly experienced cruisers aboard. Many did set up tables at our M&G to collect final payments. By some estimates we have organized 100 private tours, and I suppose it has been noticed by ShoreEx figures. The company considers it competition, and the warning may have originated at headquarters. Left in doubt is can we even hold up a name sign at ports of call to assemble our groups. In any event, this message was delivered sternly and unfriendly. Anyone organizing tours should take this into account.
__________________
Shoalwater

Dawn Alaska 7/03-7d
Grand Baltic 7/04-10d
Grand W Carib Galv 1/05-7d
Caribbean E Carib 6/05, 7d
Sapphire Mex Riviera 1/06-7d
Crown E Carib NYC 8/06-10d
Grand W Carib 1/07-7d)
Emerald Med Venice 5/07-12d)
Caribbean E Carib 12/07-7d)
Coral Panama Canal 12/08-14d
Golden Alaska Inside Pass 5/09-7d
Grand Carib Collection 12/09-14d
Ruby Med Passage: FLL-Barcelona 5/10-16 d
Sapphire Coastal 9/11-1d
Island Coastal 9/11-4d
Grand W Europe TA UK-FLL 11/11-15d
Emerald S Carib Medley 12/11-10d
Grand TA British Is & Canary Is FLL-GB-4/12-26d
Crown Greek Is 11/12-12d
Crown TA VCE-Galv 12/12-22d
Grand : S America FLL-SFO 1/13-49d
Pacific Blk Sea & Crimean 8/13-12 d
Viking Odin 11/13-7d
Star Princess HI 12/13 15d
Ruby Princess E Caribbean 1/14 5d
Ocean Princess, Polynesia, 3/14, 15d
Ocean Princess, Australia-SE Asia, 3/14. 20d
Ruby Princess, Brit. Isles/TA Brooklyn 8/14. 26d


  #2  
Old February 16th, 2013, 03:21 PM
JLSPOOL JLSPOOL is offline
Cool Cruiser
 
Join Date: Aug 2012
Location: FLA
Posts: 354
Default Non-authorized organizing of tours when aboard

Big YES for Princess.
The CC roll calls are filled with postings by tour organizers.
Competitor tour organizers shouldn't be wasting public space aboard ship for their commerce. After all, they are taking profits away from the cruise lines.


jls

  #3  
Old February 16th, 2013, 03:48 PM
Canuckleheadd's Avatar
Canuckleheadd Canuckleheadd is offline
Cool Cruiser
 
Join Date: Dec 2012
Location: Montreal, PQ
Posts: 156
Default

Quote:
Originally Posted by Shoalwater View Post
At today's Meet & Greet, Capt. Herriott threatened expulsion from the ship of anyone observed in public organizing or collecting for privately organized tours. Now to be fair, this is the 49 day South America cruise, and there are mostly experienced cruisers aboard. Many did set up tables at our M&G to collect final payments. By some estimates we have organized 100 private tours, and I suppose it has been noticed by ShoreEx figures. The company considers it competition, and the warning may have originated at headquarters. Left in doubt is can we even hold up a name sign at ports of call to assemble our groups. In any event, this message was delivered sternly and unfriendly. Anyone organizing tours should take this into account.
Big NO from me! Princess' job is to bring me to these ports of call, feed me and entertain me. And hopefully keep the toilets and AC in working condition... What I do when I get to a port of call is my own business. Princess has the right to offer me a shore excursion and I have the right to find a better deal. Certainly I would exercise a bit of discretion when collecting money and such, but for the Captain to use this kind of attitude is very bad form IMO. Where does it say that you give up your freedom of choice when you get on a cruise ship anyway?

Is there anything in the passenger contract to that effect? I'm reading mine again (for the first time)
__________________
06/2013 - Diamond Princess - 14 Day B2B Alaska r/t Vancouver
04/2013 - Celebrity Equinox - 15 Day Transatlantic, FLL to Barcelona
02/2013 - Sapphire Princess - 14 Day Hawaii r/t from LA
12/2012 - Star Princess - 14 Day Round New Zealand
10/2012 - Ruby Princess - 19 Day Transatlantic Venice to FLL
09/2012 - Crown Princess - 24 Day B2B Eastern Meditteranean
08/2012 - Grand Princess - 7 Day Scandinavia
07/2012 - Carnival Elation - 5 Day Gulf of Mexico
07/2012 - Carnival Magic - 7 Day western Caribbean
03/2012 - Emerald Princess - 20 Day B2B East and South Caribbean
03/2010 - Crown Princess - 7 Day Western Caribbean
06/2004 - Serenade of the Seas - 7 Day Alaska

  #4  
Old February 16th, 2013, 03:58 PM
Fargo55 Fargo55 is offline
Cool Cruiser
 
Join Date: Dec 2007
Posts: 117
Default

Your right, you have the right to book or not book a tour through the cruiseline. I think what Princess is saying just don't do private tour bookings on my ship and that I agree with.

Last edited by Fargo55; February 16th, 2013 at 03:58 PM.

  #5  
Old February 16th, 2013, 04:05 PM
Mapu's Avatar
Mapu Mapu is offline
Blue Ribbon Cruiser
 
Join Date: Jun 2005
Posts: 3,619
Default

Princess has been very good about providing public space for CC meet and greets. Depending on the size and onboard activities this is sometimes easier said then done. I am not sure when and how the practice of collecting payments at meet and greets started nor am I sure how prevalent the practice is fleet wide. I have organized my share of private shore excursions over the years and there was only one time in 7 years that I used the CC meet and greet as a time to connect and collect from CC members for a disembarkation tour at the end of a transatlantic. I wanted to be sure I had the requisite number of participants as full size bus was reserved and our cost was based on 35 participants and I had paid a deposit. I was aiming for 6 to 8 but it grew. Princess was not offering anything comparable.
__________________
Gail



Ad Sponsored By
  #6  
Old February 16th, 2013, 04:07 PM
gertz's Avatar
gertz gertz is offline
Cool Cruiser
 
Join Date: Dec 2006
Location: Parker, Co
Posts: 2,139
Default

I'm sure there is something in the contract that covers this but I'm not going to read it again to find out. But in the 1st place why would anyone on board sell tours in competition with Princess?

I think you might be paying for a cruise on Princess but that doesn't give you the ok to go into competition with them on shore excursions. And if your making money on this.
__________________
GERTZ
Princess Elite

  #7  
Old February 16th, 2013, 04:10 PM
Colo Cruiser's Avatar
Colo Cruiser Colo Cruiser is offline
40,000+ Club
 
Join Date: Jan 2004
Location: COLORADO
Posts: 40,852
Default

Quote:
Originally Posted by Canuckleheadd View Post
Big NO from me! Princess' job is to bring me to these ports of call, feed me and entertain me. And hopefully keep the toilets and AC in working condition... What I do when I get to a port of call is my own business. Princess has the right to offer me a shore excursion and I have the right to find a better deal. Certainly I would exercise a bit of discretion when collecting money and such, but for the Captain to use this kind of attitude is very bad form IMO. Where does it say that you give up your freedom of choice when you get on a cruise ship anyway?

Is there anything in the passenger contract to that effect? I'm reading mine again (for the first time)
They don't care what you do in port.
__________________
Princess Elite Member
53 Princess Cruises



USNS HARKNESS T-AGS 32

  #8  
Old February 16th, 2013, 04:11 PM
pms4104 pms4104 is offline
5,000+ Club
 
Join Date: Jan 2007
Location: Second City
Posts: 5,129
Default

Seems more than a little gauche for passengers to arrange for Princess to provide M&G space, and possibly beverages and treats, as well as appearances by the Captain and some of his officiers and/or staff ... and to use that venue to sell tours that compete with the Princess excursions. Talk about biting the hand that feeds! Had the pax used some discretion, the Captain might not have witnessed this and would not have addressed it.

  #9  
Old February 16th, 2013, 04:17 PM
Shogun's Avatar
Shogun Shogun is online now
10,000+ Club
 
Join Date: Jan 2006
Location: Scotland
Posts: 10,773
Default

Hi All

Princess has no issues with passengers sharing a tour together even had crew join me,

but one person setting up a number of tours with groups of 50, or more

setting up signs on board ship, collect money in public,

will get you kicked off ship,

nothing new in this,

have been on a ship were folks taped notices of tours to doors at casino

they did not stay up long.

yours Shogun

Last edited by Shogun; February 16th, 2013 at 04:19 PM.

  #10  
Old February 16th, 2013, 04:18 PM
pms4104 pms4104 is offline
5,000+ Club
 
Join Date: Jan 2007
Location: Second City
Posts: 5,129
Default

Quote:
Originally Posted by Seafoam Green View Post
Good point - makes you wonder if the Captain will be as willing to attend CC M&Gs in the future.
Or whether Princess and her Captains will be willing in the future to provide a venue for M&Gs.

  #11  
Old February 16th, 2013, 04:20 PM
Seafoam Green's Avatar
Seafoam Green Seafoam Green is offline
Cool Cruiser
 
Join Date: Jan 2011
Location: Massachusetts
Posts: 586
Default

Quote:
Originally Posted by pms4104 View Post
Seems more than a little gauche for passengers to arrange for Princess to provide M&G space, and possibly beverages and treats, as well as appearances by the Captain and some of his officiers and/or staff ... and to use that venue to sell tours that compete with the Princess excursions. Talk about biting the hand that feeds! Had the pax used some discretion, the Captain might not have witnessed this and would not have addressed it.
Good point - makes you wonder if the Captain will be as willing to attend CC M&Gs in the future.
__________________

Emerald Princess February 2014
Pacific Princess January 2013
Caribbean Princess October 2011
Carnival Valor December 2010
Carnival Victory January 2007
Norwegian Majesty September 2000

  #12  
Old February 16th, 2013, 05:14 PM
Shogun's Avatar
Shogun Shogun is online now
10,000+ Club
 
Join Date: Jan 2006
Location: Scotland
Posts: 10,773
Default

Hi All

Assume captain could use this clause

40. Passengers are expected at all times to conduct themselves in a proper manner and with due regard to the health, safety, comfort, enjoyment and general well-being of all persons both on board the ship and involved in the provision of any service or facility forming part of the Package or any shore excursion, and the Passenger expressly agrees to this. If it appears that a Passenger's conduct, behaviour or health is such as to be a breach of this requirement or the Passenger's behaviour, health or conduct is likely to endanger the Passenger's own health or safety or........

to remove folks from the ship

yours Shogun

  #13  
Old February 16th, 2013, 05:16 PM
sammiedawg sammiedawg is offline
Cool Cruiser
 
Join Date: Sep 2001
Posts: 1,452
Default

We do not do ship tours anymore, with rare exceptions. I think posting signs onboard and advertising goes too far but I see nothing wrong with meeting fellow tourmates at the meet and greet. Some meet and greets will let people announce openings.
Passengers are much more empowered than they used to be and have figured out better alternatives to cruise bus tours.

  #14  
Old February 16th, 2013, 05:23 PM
SilentTraveller SilentTraveller is offline
Cool Cruiser
 
Join Date: Mar 2006
Location: SFO/SEA
Posts: 192
Default

I believe this falls under Solicitation, which can get you kicked off the ship. Section 11, of the Passage Contract:

11. RESPONSIBILITY TO COMPLY WITH LAW AND REGULATIONS, RULES OF SHIP; NO SOLICITATION.
You shall be responsible for complying with the requirements of all immigration, port, health, customs, and police authorities, and all other laws and regulations of each country or state from or to which You will travel, as well as this Passage Contract. You must at all times obey all the rules, regulations and orders of the ship, Carrier and the Captain. You shall not solicit other Passengers for commercial purposes or advertise goods or services on board the ship without Carrier's prior written permission. You may be disembarked without liability for refund, payment, compensation or credit of any kind if You or any Passenger for whom You are responsible violate any of these requirements, and agree to assume and/or reimburse Carrier for any expenses or fines that may be incurred as a result of such noncompliance.

  #15  
Old February 16th, 2013, 05:34 PM
DrivesLikeMario's Avatar
DrivesLikeMario DrivesLikeMario is offline
5,000+ Club
 
Join Date: Apr 2001
Posts: 9,885
Default

Quote:
Originally Posted by SilentTraveller View Post
I believe this falls under Solicitation, which can get you kicked off the ship. Section 11, of the Passage Contract:

11. RESPONSIBILITY TO COMPLY WITH LAW AND REGULATIONS, RULES OF SHIP; NO SOLICITATION.
You shall be responsible for complying with the requirements of all immigration, port, health, customs, and police authorities, and all other laws and regulations of each country or state from or to which You will travel, as well as this Passage Contract. You must at all times obey all the rules, regulations and orders of the ship, Carrier and the Captain. You shall not solicit other Passengers for commercial purposes or advertise goods or services on board the ship without Carrier's prior written permission. You may be disembarked without liability for refund, payment, compensation or credit of any kind if You or any Passenger for whom You are responsible violate any of these requirements, and agree to assume and/or reimburse Carrier for any expenses or fines that may be incurred as a result of such noncompliance.
Exactly. This is why TAs are not allowed to pass out business cards or push their agency while onboard too. It's a breach of the rules. I suppose you can still organize your private tours, just in a more delicate and discrete manner.
__________________
30+ Cruises so far - too many to count but never enough!
Princess Elite, RCI Diamond, Celebrity Elite, Cunard Platinum


Upcoming Cruises:
2015: Crown Princess
2015: Rhine River Cruise-ZRH to AMS
2015: Star Princess

  #16  
Old February 16th, 2013, 05:39 PM
Shogun's Avatar
Shogun Shogun is online now
10,000+ Club
 
Join Date: Jan 2006
Location: Scotland
Posts: 10,773
Default

Hi There

Looked at UK booking conditions etc no number 11 clause, well not the same

looks like I can set up shop on board, question is what should I sell,


yours Shogun

  #17  
Old February 16th, 2013, 06:01 PM
trikeman's Avatar
trikeman trikeman is offline
Cool Cruiser
 
Join Date: Apr 2005
Location: Michigan
Posts: 729
Default

How about a Kilt rental for formal night.
__________________

It takes more love to share the saddle than it does to share the bed. ~ Author Unknown








  #18  
Old February 16th, 2013, 06:22 PM
MicCanberra's Avatar
MicCanberra MicCanberra is offline
10,000+ Club
 
Join Date: Apr 2012
Location: Canberra Australia
Posts: 15,401
Default

Quote:
Originally Posted by SilentTraveller View Post
I believe this falls under Solicitation, which can get you kicked off the ship. Section 11, of the Passage Contract:

11. RESPONSIBILITY TO COMPLY WITH LAW AND REGULATIONS, RULES OF SHIP; NO SOLICITATION.
You shall be responsible for complying with the requirements of all immigration, port, health, customs, and police authorities, and all other laws and regulations of each country or state from or to which You will travel, as well as this Passage Contract. You must at all times obey all the rules, regulations and orders of the ship, Carrier and the Captain. You shall not solicit other Passengers for commercial purposes or advertise goods or services on board the ship without Carrier's prior written permission. You may be disembarked without liability for refund, payment, compensation or credit of any kind if You or any Passenger for whom You are responsible violate any of these requirements, and agree to assume and/or reimburse Carrier for any expenses or fines that may be incurred as a result of such noncompliance.
That would be the clause, I know selling places for tours would be a big no no, but I wonder if just collecting money (discretely) for a tour that was already arranged pre cruise is allowed.
Quote:
Originally Posted by trikeman View Post
How about a Kilt rental for formal night.
LOL.

  #19  
Old February 16th, 2013, 06:27 PM
RASHOPPER2 RASHOPPER2 is offline
Cool Cruiser
 
Join Date: Oct 2000
Location: NEW YORK
Posts: 1,926
Default

I don't blame the Captain at all. To make a public spectacle of collecting money like that during a Princess sanctioned function is outrageous And I want to bet that it is the same type of people who are making a profit on tours. Through the years I have organized many tours. They are small tours, people pay their own portion at the end, and we leave the ship a group of friends going out for the day. To my mind it is wrong to conduct a competing business on someone else's property. Some of the people who have come to cruise critic are going to ruin it -e.g bragging about all of the liquor taken on, and now the tours. This really upsets me.

  #20  
Old February 16th, 2013, 06:45 PM
fishywood's Avatar
fishywood fishywood is offline
Cool Cruiser
 
Join Date: Apr 2011
Location: South Florida
Posts: 1,400
Default

Princess' general hands-off attitude towards M&Gs probably means that several of the "organizers" have gotten away with this in the past. Doesn't make it any less tacky, IMHO.

And the language cited from the Passage Contract is mild compared to RC/X, which states that anyone found soliciting will be required to turn in all sales materials they brought onboard or else be put off at the next port. Gives them the right to confiscate your lists of tour operators and fellow CCers joining you.
__________________

First Cruise: NCL MS Sunward, Bahamas, July 1972
Four cruises in eleven months 2011/12--March: Star Princess So Caribbean; August: Queen Mary 2 Transatlantic; November: Queen Victoria Venice-Ft Lauderdale; February: Celebrity Infinity Around Cape Horn (review--X never again!)
Plus ths last minute booking: Grand Princess 12/15/12--a brief prelude to...
Spring 2013--freestyle v. elegance: Norwegian Star EB TA---> Queen Mary 2 Northern Highlights + WB TA
Fall 2013 Canada/NE: Maasdam Montreal-Ft Lauderdale--booked 8 days before sailing; no pre-cruise anxiety here
Sept 2014 RCI Vision of the Seas for my big five-0: Ports A, Ship C- (and that's generous)

Closed Thread

Bookmarks


Ad Sponsored By
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 12:07 PM.


© 1995 - 2014, The Independent Traveler, Inc. All rights reserved.
"A Community of People Who Love To Cruise"
All of the information contained within Cruise Critic is protected by copyright. You may, however, download a single copy only for your personal use.