Posted March 7th, 2013, 02:37 PM
I have a cruise for two people in one stateroom scheduled on Carnival Dream for May 18, 2013. Unfortunately, I didn't book Early Saver and for that "privilege" paid a bit more. Now that we're within the cancellation penalty phase, many of my fellow Dreamers are getting price drops and OBCs. Many of them have the same stateroom category. At last count, some people are now effectively paying almost $300 less than I am for the same category! I even did a mock booking and found a room just three doors down the hall from mine that was $430 cheaper.
Although I knew it would probably be a wasted effort, I called Carnival to discuss the issue. Mostly I called because others in my same situation claimed they had received at least a refund of the difference. For some odd reason, Carnival will not give OBC to people in our situation.
After being on the telephone with Carnival for 35 minutes, and the representative trying to accommodate the price reductions, the line disconnected while I was on hold. It was not my phone that disconnected. Rather, it was on their end.
So, I called again, made my way through their voice-recognition/menu system, and after 3-4 minutes got to speak with a different person. I explained everything all over again. While the new representative was very pleasant, she also very pleasantly informed me that there wasn't anything she could for me.
Bottom line, and I shared this with her as well before hanging up, it may be the practice of a cruise line to penalize people like myself by charging them $300 more than someone else for the exact category, but that doesn't mean I have to patronize that cruise line. And, it may be that other cruise lines do the same thing. If so, well then maybe they can just cruise without my money.
I am not happy with Carnival. I am within the penalty phase, so will not cancel. But I am 99.9% certain I will never cruise with Carnival again.
My question to you is, why did you not choose early saver? If you did, then you would not have this thread started. Most of the folks that get OBC
are the ones who most likely booked Early Saver, or changed before the penalty.
I had always booked what ever rate I felt I could afford, and had always had a wonderful cruise. Then I joined this forum and really understood what all those deals actually were. Now I book early Saver! I have to admit you have to continually check pricing, because it does change quite often, but when you can save, it feels good.
I would put all that anger behind you, and anxiously await all the fun you are going to have on the cruise, then the next time book the early saver rate.
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