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River Cruising Find Others on Your River Cruise! River Cruising Roll Calls

View Poll Results: My favorite river cruise line is....
Avalon Waterways 34 6.87%
Scenic 7 1.41%
Viking River 179 36.16%
Tauck 22 4.44%
AMAWaterways 145 29.29%
American Cruise Line (Queen of the Mississippi) 1 0.20%
Uniworld 54 10.91%
Grand Circle 17 3.43%
American Queen Steamboat 2 0.40%
A-ROSA 0 0%
Don't know yet; I'm a river cruise virgin. 42 8.48%
Multiple Choice Poll. Voters: 495. You may not vote on this poll

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  #1  
Old May 4th, 2013, 04:05 AM
editor@cruisecritic editor@cruisecritic is offline
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Default Vote: Which is your favorite river cruise line?

Hi. Tell us, in our poll, which is your favorite river cruise line (you can vote for more than one). Feel like telling us why? Please share below. Thanks.

Carolyn

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  #2  
Old May 4th, 2013, 12:08 PM
Talisker92 Talisker92 is offline
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Ours is Vantage, but there was not a place for them in your poll

  #3  
Old May 4th, 2013, 12:12 PM
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Uniworld is top in its class, and our favorite. Doing the Grand France in June.
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  #4  
Old May 4th, 2013, 12:56 PM
travelfirst travelfirst is offline
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I have my 4th cruise booked with Viking. They have everything I want in a river cruise so I don't see any need to try another line.

  #5  
Old May 4th, 2013, 01:21 PM
ddschur ddschur is offline
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Default All the cruise lines are good when...

Most of the lines do a good job of taking care of their passengers when things are going well, the difference is when things are not so good!

I can tell you that when we took a cruise from BUD to AMS a couple of years ago there were low water level issues.

I saw on these boards where some river cruise lines cancelled the trips mid-way and, according to posts by some passengers on some of the well known lines, they were left without any effort to help them get to the destinations, etc. They were left to scramble using their own devices!

Some of the cruise lines did finish the cruises but were relegated to them turning in to "bus trips"

We were on the Tauck cruise during the very same time and, without going into all of the details, the cruise was completed as a river cruise and we were very, very happy with how they handled the "crisis". The pax on board were very pleased as well.

In my opinion, that is why one would choose to go with a company that makes a commitment to superior customer service...and fulfills that commitment to the best of their ability!
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Old May 4th, 2013, 01:28 PM
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We cruised Uniworld when it was combined with Avalon 10 years ago. It was great for us because the demographics were younger. WE were still the youngest on the ship, but the other passengers were all very active and it made the shore excursions sooooo much better!

Marti
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  #7  
Old May 4th, 2013, 02:13 PM
pacmom pacmom is offline
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Although we have never cruised with Tauck, I agree how a line handles problems, both from nature and the mechanical ones show how a line really cares about the customer. Feel this poll will bring out the cheerleaders in full force. Pat

  #8  
Old May 4th, 2013, 03:10 PM
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I will be going on my third river cruise with AMA Waterways (Istanbul to Vienna) in about a month, and I have already booked a Tulip Time cruise for next year with them. My previous cruises had been excellent in every way, and I see no reason to cruise with another line right now.

Their loyalty program for past passengers is also very good, which is a good incentive to sail with them.


Sergio

  #9  
Old May 4th, 2013, 05:28 PM
editor@cruisecritic editor@cruisecritic is offline
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Hi, Pacmom. We like to check in every now and again to see what our readers like -- cheerleaders or no. But: That's why the comments portion of this forum really matters because travelers can explain why they prefer a certain line.

I am totally in agreement that it's when a cruise faces challenges that lines have the best opportunity to show their stuff. All too often they don't rise to the occasion. But when any kind of company does take great good care during a less than ideal scenario, well, they own my loyalty moving forward.

Carolyn

Quote:
Originally Posted by pacmom View Post
Although we have never cruised with Tauck, I agree how a line handles problems, both from nature and the mechanical ones show how a line really cares about the customer. Feel this poll will bring out the cheerleaders in full force. Pat

  #10  
Old May 4th, 2013, 06:02 PM
Orchidbaby Orchidbaby is offline
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Smile Uniworld is the greatest!

We have traveled 10 times on Uniworld and, obviously, much prefer them over all the other river cruise companies that we have traveled on. Their service and attention to detail is far superior to what we have experienced on other companies....

  #11  
Old May 4th, 2013, 07:06 PM
pacmom pacmom is offline
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Carolyn, thanks for taking the time to read these posts. We experienced first hand excellent proaction from AMA during the "winter of low water" in 2012. The only boats the weeks we sailed that made the entine trip were older AMA boats. We were warned in advance that there would be a slight chance and it was just that. While underway, we lost a thruster--informed promptly and part driven from Rotterdam to Regensberg and fixed with a loss of 3 hours sailing. AMA and Uniworld rank neck and neck at the top of our list for customer satisfaction, attention to detail and crew. We are running out of rivers and DH is not one to repeat trips. This June we sail with Road Scholar on the Gironde--getting there before many others. Thisis the most pleasant of all the boards I have read---chherleaders and all. Pat

  #12  
Old May 4th, 2013, 08:13 PM
grand isle joe grand isle joe is offline
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We have sailed Tauck for the fact that you can get more than two to a cabin and kids are onboard. We would try another but our family is three so calling around no other major lines handle that configuration.

  #13  
Old May 4th, 2013, 11:33 PM
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MarkBearSF MarkBearSF is offline
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Default AmaWaterways

We sailed AmaCello on a Rhine cruise a couple of weeks ago and I cannot imagine a better line. We were satisfied with all aspects of the experience and the service and quality exceeded our expectations.
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AMACello - Rhine - 2013, Norwegian Spirit - W Caribbean - 2011,
Crystal Serenity - E Med - 2010, Queen Mary 2 - Canada - 2009,
Eurodam - Baltics - 2009, Queen Mary 2 - N Atlantic crossing - 2008,
Queen Elizabeth 2 - W Med - 2008, Amsterdam - Alaska - 2007,
Norwegian Sun - W Caribbean - 2007, Voyager of the Seas - Bermuda - 2005,
Star Princess - Mexico - 2002, Carnival Spirit - Pacific repo - 2001,
Norwegian Majesty - S Caribbean - 2001, Rembrandt - Canada - 2000,
Seabourn Sun - SF cruise to nowhere - 2000, Queen Elizabeth 2 - N Atlantic crossing - 1999,
Zenith - Bermuda - 1998, Queen Elizabeth 2 - Panama Canal - 1997,
Century - W Caribbean - 1996, Nieuw Amsterdam - Alaska - 1993,
Nieuw Amsterdam - Pacific repo - 1993, Crown Princess - E Caribbean - 1991,
Westerdam - Mexico repo - 1990, Queen Elizabeth 2 - Hawaii - 1989,
Cunard Princess - Pacific repo - 1987

  #14  
Old May 5th, 2013, 04:25 AM
editor@cruisecritic editor@cruisecritic is offline
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The Gironde's on my wish list, Pacmom! Hope you'll tell us about it.

I hear you about running out of rivers. I've done the Danube a bunch of times, and the Rhine -- I'm on it now, maybe my fourth? -- but honestly, I never tire of 'em. Some ports are old friends (Durnstein, Regensburg, Rudesheim, Strasbourg).

Carolyn

Quote:
Originally Posted by pacmom View Post
Carolyn, thanks for taking the time to read these posts. We experienced first hand excellent proaction from AMA during the "winter of low water" in 2012. The only boats the weeks we sailed that made the entine trip were older AMA boats. We were warned in advance that there would be a slight chance and it was just that. While underway, we lost a thruster--informed promptly and part driven from Rotterdam to Regensberg and fixed with a loss of 3 hours sailing. AMA and Uniworld rank neck and neck at the top of our list for customer satisfaction, attention to detail and crew. We are running out of rivers and DH is not one to repeat trips. This June we sail with Road Scholar on the Gironde--getting there before many others. Thisis the most pleasant of all the boards I have read---chherleaders and all. Pat

  #15  
Old May 5th, 2013, 04:36 AM
editor@cruisecritic editor@cruisecritic is offline
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Hi, MarkBearSF. Looking forward to AMAPrima later this summer!!!

Carolyn

Quote:
Originally Posted by MarkBearSF View Post
We sailed AmaCello on a Rhine cruise a couple of weeks ago and I cannot imagine a better line. We were satisfied with all aspects of the experience and the service and quality exceeded our expectations.

  #16  
Old May 5th, 2013, 04:40 AM
editor@cruisecritic editor@cruisecritic is offline
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Sorry about that!

Carolyn

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Originally Posted by Talisker92 View Post
Ours is Vantage, but there was not a place for them in your poll

  #17  
Old May 5th, 2013, 05:53 AM
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Why is there not an option - "None of the above" or "unsure"? or "cant decide"?
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  #18  
Old May 5th, 2013, 10:33 AM
editor@cruisecritic editor@cruisecritic is offline
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Because I messed up! Again, apologies. But I'm curious -- you have done a few river cruises. Do you not have a favorite? Or is it you can't decide? Tell us why in either case!

Thanks.

Carolyn


Quote:
Originally Posted by Nippy Sweetie View Post
Why is there not an option - "None of the above" or "unsure"? or "cant decide"?

  #19  
Old May 5th, 2013, 11:12 AM
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H2Otstr H2Otstr is offline
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Quote:
Originally Posted by editor@cruisecritic View Post
Because I messed up! Again, apologies. But I'm curious -- you have done a few river cruises. Do you not have a favorite? Or is it you can't decide? Tell us why in either case!

Thanks.

Carolyn
Carolyn, I agree with Nippy Sweetie. I have been on 11 river cruises (Viking, Uniworld, AMA, Gate One and Grand Circle) and I don't have a "favorite". I really don't care who I cruise with as long as I get to see things and have fun. I have only been on one cruise where the water level impacted the cruise, been on two where larger groups have kind of taken over the boat, but neither situation impacted my vacation.

Sharon
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SAILED: Viking, Portraits of Southern France. 2006
SAILED: Uniworld, Castles Along the Rhine, 2007
SAILED: Gate 1, Thanksgiving Cruise, 2007
SAILED: AMA Waterways, Portugal on the Douro, 2008
SAILED: Grand Circle: Romance of the Rhine and Mosel, 2010
SAILED
: Viking Emerald, China's Cultural Delights. 3/28/2011
SAILED: Grand Circle: Old World Prague and the Blue Danube. September 7, 2011. MS River Adagio
SAILED: Viking Spirit, Paris to Normandy. December 11, 2011.
SAILED: Grand Circle's Essence of the Elbe: Hamburg to Prague on the M/S River Allegro on May 27 to June 11, 2012
SAILED: Grand Circle Russia Revealed with pretrip to Helsinki and Tallinn on August 18, 2012. St. Petersburg to Moscow.
SAILED: Viking Sun, Treasures of the Rhine. Nov 11, 2012.
SAILED: AMACerto, Istanbul to Budapest. May 30, 2013.
SAILED: Uniworld River Queen, Classic Christmas Markets, Nuremberg to Frankfurt. Dec 5, 2013.
SAILED: Vantage Travel, Croatian Odyssey & Venice with Lake Bled, Slovenia pretrip. M/Y Harmony G __________________________________________

Grand Circle: Burma & the Irrawaddy River with Phnom Penh and Angkor Wat pretrip. 11/25 to 12/16 2014. Ship: RV Paukan

Grand Circle: Spain's Northern Coast & the Bay of Biscay with a pretrip to Maidera. 4/30/2015 to 5/21/2015. Ship: Corinthian

  #20  
Old May 5th, 2013, 11:15 AM
alexandra cruiser alexandra cruiser is offline
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Thumbs up Seems there is also variety among same cruiseline

in different countries.Such as Russia,Egypt,Portugal,etc. Think some require various regulations.I noticed a difference in SAME company,but different country. Am I correct?Some lease them,others own.Then variety in EACH ship in EACH line also.
Notice that the larger lines also have MORE passengers and thus will vote MORE for that one, so smaller lines may be under represented.
Have been on MOST of the major lines, and trying Scenic next yr.for first time.If I had to choose,would be AMA so far(but with above caution re differences)/

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