menu for carlos bakery on breakaway

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#2
United States
1 Posts
Joined May 2013
I just had a frustrating experience with ordering cakes available from Carlo's Bakery on the Breakaway. About two weeks ago there was a listing on myncl.com of cakes available to order while on the cruise. There were about 10 different varieties and the list gave prices. I wanted a carrot cake, which was not on the list. So I didn't order at the time and when I went back on to order my second choice about a week ago the list was gone! Believe me, I looked everywhere on myncl.com for it! As our cruise leaves this Sunday (today is Friday) I finally called NCL yesterday to find out where the ordering information was on their site. After about 1/2 hour of customer service frustration the agent told me that the listing wasn't on my myncl.com site because cakes have to be ordered at least 4 days before sailing!

I find this ridiculous and implausible and will be following up with Event Planning at ncl and Carlo's Bakery itself later today!
#3
PA
231 Posts
Joined Sep 2001
Originally posted by hubtiques
. After about 1/2 hour of customer service frustration the agent told me that the listing wasn't on my myncl.com site because cakes have to be ordered at least 4 days before sailing!

I find this ridiculous and implausible and will be following up with Event Planning at ncl and Carlo's Bakery itself later today!

Needing to have an order placed four days prior to sailing is not ridiculous. NCL not having that information on their website is wrong. I looked quickly at myncl up to the point of placing an order and there was no mentioned of it unless I missed it.

I am sure Carlos has a contract with NCL stating they need a certain amount of days to place an order. I do not know what the logistics are (if cakes are made at one of his shops or actually onboard).
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#4
Fort Worth, TX
175 Posts
Joined Jul 2010
Originally posted by Want2Cruise
Needing to have an order placed four days prior to sailing is not ridiculous.

I am sure Carlos has a contract with NCL stating they need a certain amount of days to place an order. I do not know what the logistics are (if cakes are made at one of his shops or actually onboard).
Agree - keep in mind it's not NCL making the cakes on behalf of Carlo's. It's Carlo's making the cakes and stocking them on the ship. They need time to make sure they make all the cakes and the treats to accommodate 4,000 people at least a few weeks before sailing. Don't worry - I'm sure they make extra cakes in case people who didn't order ahead of time decide they want to buy a cake while on board. I'm sure you will still get your cake. Have a great trip!
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#5
Staten Island, New York
1,143 Posts
Joined Sep 2012
I don't think that the cakes are made in Carlos's bakery and sent to the ship. Think about it....the Breakaway leaves on a Sunday, lets say someone ordered a special occasion cake for that Thursday on their cruise. You think they're delivering and serving a 5 day old cake to the person who special ordered it? I hope not! I think all the cakes and pastries are Carlos's bakery own recipes and they're recreated on board by the pastry chefs.
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#6
East Coast
154 Posts
Joined Mar 2011
Originally posted by uncleboo
can someone please be kind and post a menu from carlos bakery along with the prices please

thanks so much
Please do not take this the wrong way, but Carlos products are average at best. I have eaten products right from his shop here in NJ and they really are not special by any means. Are they good? Yes. Special? No.
#7
Long Island, NY
102 Posts
Joined Jan 2012
Agree with that. Even Ferraras, considered a to be NYC tourist trap, is way better than Carlos'.
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#8
Brick, New Jersey
4,939 Posts
Joined Jan 2004
Originally posted by HuddysDad
Please do not take this the wrong way, but Carlos products are average at best. I have eaten products right from his shop here in NJ and they really are not special by any means. Are they good? Yes. Special? No.
My thoughts exactly.
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#9
Fort Worth, TX
791 Posts
Joined May 2004
Originally posted by alg7334
Agree - keep in mind it's not NCL making the cakes on behalf of Carlo's. It's Carlo's making the cakes and stocking them on the ship. They need time to make sure they make all the cakes and the treats to accommodate 4,000 people at least a few weeks before sailing. Don't worry - I'm sure they make extra cakes in case people who didn't order ahead of time decide they want to buy a cake while on board. I'm sure you will still get your cake. Have a great trip!
They aren't baking them on the ship? We might be eating 4 or more day old cake then?
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#11
Gettysburg, PA
2,210 Posts
Joined Dec 2000
Originally posted by pyrrhus
They aren't baking them on the ship? We might be eating 4 or more day old cake then?
And paying for the privilege.
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#12
39 Posts
Joined Feb 2006
Originally posted by HuddysDad
Please do not take this the wrong way, but Carlos products are average at best. I have eaten products right from his shop here in NJ and they really are not special by any means. Are they good? Yes. Special? No.
I couldn't agree with this more! When the father was alive the bakery was the best around! They had the best cannoli,best Italian cookies, and the best crumb cake. Now it's all about the look and design of the special occasion cakes the taste is not great.
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#14
CT
35 Posts
Joined Mar 2013
My cousin's bakery bakes her cakes on a Wednesday for a Saturday pick-up: bake on Wednesday night, icing and filling on Thursday, decorate on Friday, deliver on Saturday. I think this is pretty standard in most bakeries for special orders and elaborate cakes. On-the-shelf cakes are probably baked two-three days in advance.
#15
Fort Worth, TX
175 Posts
Joined Jul 2010
Originally posted by pyrrhus
They aren't baking them on the ship? We might be eating 4 or more day old cake then?
I'm assuming they make the special order cakes and freeze them to preserve them. So it's not like you would be eating a cake that has been sitting out rotting for 4 days.... I was under the impression that Carlo's is a family owned bakery and they keep their recipes in the family, therefore would be making all the products themselves prior to the ships sailing. I could be wrong though.
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#16
New Jersey
844 Posts
Joined Mar 2010
Originally posted by alg7334
Agree - keep in mind it's not NCL making the cakes on behalf of Carlo's. It's Carlo's making the cakes and stocking them on the ship. They need time to make sure they make all the cakes and the treats to accommodate 4,000 people at least a few weeks before sailing. Don't worry - I'm sure they make extra cakes in case people who didn't order ahead of time decide they want to buy a cake while on board. I'm sure you will still get your cake. Have a great trip!
Sorry but this is incorrect.

As per http://www.usatoday.com/story/cruise...-ship/2120479/

"Belgiovine says he's training the new shop's staff to bake the Carlo's way, and he's getting a kick out of all the passengers coming in for a look-see."
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#17
New Jersey
844 Posts
Joined Mar 2010
I actually like Carlos bakery, in fact my daughter just had her 10th Birthday party there yesterday. However, I am not a fan of fondant (we call it fonDONT) and I would not be happy getting, let alone paying that price for one. Now give me their red velvet cake, crumb cake, lobster tails or cannoli and I am happy (their carrot cake is not the best I have had but pretty good).
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#18
Pittsburgh, PA
10,896 Posts
Joined Jan 2005
Originally posted by alg7334
Agree - keep in mind it's not NCL making the cakes on behalf of Carlo's. It's Carlo's making the cakes and stocking them on the ship. They need time to make sure they make all the cakes and the treats to accommodate 4,000 people at least a few weeks before sailing. Don't worry - I'm sure they make extra cakes in case people who didn't order ahead of time decide they want to buy a cake while on board. I'm sure you will still get your cake. Have a great trip!
I highly doubt that - any more than Zakarian making the meals at Blue!
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#19
Pittsburgh, PA
10,896 Posts
Joined Jan 2005
Originally posted by Godiva830
I don't think that the cakes are made in Carlos's bakery and sent to the ship. Think about it....the Breakaway leaves on a Sunday, lets say someone ordered a special occasion cake for that Thursday on their cruise. You think they're delivering and serving a 5 day old cake to the person who special ordered it? I hope not! I think all the cakes and pastries are Carlos's bakery own recipes and they're recreated on board by the pastry chefs.
Yes! Thank makes MUCH more sense.

We can get cakes "from Carlos's Bakery" here in one of our local supermarket chains - so he's already trusting is recipes to those outside 'his" bake shop!
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21 Cruises
Total Days at Sea: 148

Carnival: 113 (with 7 booked)
MSC: 0 (with 14 booked)
NCL:
35 (with 21 booked)


Up Next:
Carnival Pride - September 2017
MSC Seaside - February 2018
NCL Escape - September 2018
NCL Bliss - November 2018
MSC Seaside - February 2019

Completed:
NCL Epic - February 2017 - Platinum!!
Carnival Breeze - September 2016
Carnival Pride - June 2016
NCL Escape - February 2016

Carnival Victory - May 2015
NCL Getaway - February 2015
Carnival Miracle - February 2014
NCL Breakaway - September 2013
Carnival Breeze....again! - August 2013
Carnival Breeze - February 2013
NCL Epic - February 2012
Carnival Magic - December 2011 - Platinum!!
Carnival Miracle - January 2011
Carnival Dream - January 2010
Carnival Spirit - February 2009
Carnival Splendor - November 2008
Carnival Legend - February 2007
Carnival Triumph - February 2006
Carnival Destiny - February 2005
Carnival Glory - February 2004
Carnival Pride - February 2002

#20
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As we haven't seen a menu, I don't know if this is relevant, but there are quite a few bakery items that should be made fresh each day, like croissants, or fragile items stuffed with wet items, etc.
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