Confirmed: Century Drydock Coming in February 2014 !

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#1
Boca Raton, FL
18,795 Posts
Joined Mar 2002
Hi Everyone,

Here's the latest on Century. With this wonderful news, we can put the rumors to rest. My sincere thanks to Celebrity for sharing the information with us !

==========================

In order to incorporate a series of new guest-inspired enhancements – including new staterooms, new luxury suites, and a new look reflective of Celebrity’s award-winning Solstice Class fleet in the restaurants, bars and lounges on Celebrity Century -- the ship will enter a drydock period beginning February 4, 2014. The sailing previously scheduled on that date, as well as three successive sailings – February 19, March 6, and March 21, 2014 – have been canceled, in order to allow for the four-week drydock and to modify the latter itinerary to offer two Coastal cruises, based on guest demand.

We sincerely apologize for the inconvenience this may cause, and are pleased to offer the following:

Guests on all impacted sailings are welcome to re-book on select Celebrity sailings in like accommodations at the lowest available rate, or on any Celebrity sailing at the prevailing rate.

Guests booked in stateroom accommodations on any of the four canceled sailings will receive a $400 per-stateroom onboard credit for use on the cruise on which they’re re-booked.

Guests booked in suite accommodations on any of the four sailings will receive a $600 per-suite onboard credit for use on the cruise on which they’re re-booked.

Guests who incur air-change fees will be reimbursed in full for the fees, providing they submit a faxed copy of the air-change fees incurred.

Any guests who may choose to cancel their cruise will receive a full refund processed to their original form of payment. The above-listed compensation does not apply to cancellations.

Celebrity has established three special toll-free lines to assist guests on impacted sailings:
For Individual Reservations: 1-888-281-9343, ext. 48846
For Group Reservations: 1-888-381-9343, ext. 48923
For Consumer Outreach: 1-866-521-7245, ext. 18881

We look forward to sharing further details in the coming weeks about the enhancements that will be incorporated onto Celebrity Century in 2014.
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#2
Kentucky
309 Posts
Joined May 2002
Wonderful news, indeed!
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#3
Arizona
2,064 Posts
Joined Nov 2010
I'm always surprised at how cruise lines make such an effort to compensate disrupted travelers - mostly because other industries (airlines I'm looking at you) don't give a rat's ass.
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#4
Boca Raton, FL
18,795 Posts
Joined Mar 2002
Originally posted by Gig103
I'm always surprised at how cruise lines make such an effort to compensate disrupted travelers - mostly because other industries (airlines I'm looking at you) don't give a rat's ass.
Hi Gig,

I hear you. Frankly, some cruise lines do it better than others. One thing we've seen over the years... in situations like this - Celebrity tends to be far more generous than their competition.

While I realize that guests on the affected sailings will be somewhat disappointed with the cancellations, I feel the compensation offer is generous. I truly hope they will select another Celebrity sailing, and have a wonderful Cruise.
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#6
Virginia
2,822 Posts
Joined Jun 2002
I wonder if this means we have a chance of Celebrity returning to Baltimore?

j
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#7
Phoenix, Arizona
4,154 Posts
Joined Dec 2008
I am very happy to see one of our favorite ships getting a big make-over. I know it is not great news for many, but I am also happy to see that Celebrity is offering fair compensation for those that will lose their bookings.
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#8
Los Angeles Ca.
4,889 Posts
Joined Nov 2010
How likely is it that they finish dry dock as scheduled. I am booked on the first sailing after dry dock April 5 2014 (have been for 3 months). I also am concerned about glitches which tend to happen after a refurb. What has been your understanding of these two issues?
#9
Pepsicola FL
10,044 Posts
Joined Feb 2006
Originally posted by jgnova
I wonder if this means we have a chance of Celebrity returning to Baltimore?

j

oh that would be loverly....
#10
Boca Raton, FL
18,795 Posts
Joined Mar 2002
Originally posted by jgnova
I wonder if this means we have a chance of Celebrity returning to Baltimore?

j
Based on today's news..... No. Later in 2014, Century is headed to Asia.
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#11
San Francisco
831 Posts
Joined Nov 2004
Originally posted by cruzsnooze
How likely is it that they finish dry dock as scheduled. I am booked on the first sailing after dry dock April 5 2014 (have been for 3 months). I also am concerned about glitches which tend to happen after a refurb. What has been your understanding of these two issues?
Typically, I don't think they finish everything they want during a dry dock. It's like construction, or remodeling...it always takes longer than you think, and you run into unforseen issues.

I have been on two cruises right after, and two right before one. In all cases, some parts of the ship are like a construction zone. If you don't have the right attitute, it can effect how you perceive the inconvenience. If you're the carefree, "go with the flow" type of person, you'll always enjoy yourself ! If in doubt , I would change my plans and be happy it's before final payment . David
#12
maryland
2,381 Posts
Joined Sep 2004
Thanks Andy. Although I would love to see her in Baltimore, I am just happy she is staying in the fleet.
Would love to know just exactly what is being done. I know you will let us know when you find out.
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Anne
#13
Los Angeles Ca.
4,889 Posts
Joined Nov 2010
Originally posted by cruzsnooze
How likely is it that they finish dry dock as scheduled. I am booked on the first sailing after dry dock April 5 2014 (have been for 3 months). I also am concerned about glitches which tend to happen after a refurb. What has been your understanding of these two issues?
Has anyone had their cruise cancelled for running late on a refurb?
#14
Long Beach, CA
1,925 Posts
Joined May 2006
This is welcome news, and news I have been following for months.
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#15
Peoria, AZ
669 Posts
Joined Mar 2006
Great news!......Love Century!
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#16
Lower Mainland,BC canada
2,792 Posts
Joined Oct 2005
Originally posted by cruzsnooze
How likely is it that they finish dry dock as scheduled. I am booked on the first sailing after dry dock April 5 2014 (have been for 3 months). I also am concerned about glitches which tend to happen after a refurb. What has been your understanding of these two issues?
There will be a full Panama transit after drydock ( evidently;it takes place in Freeport and she's repositionned back to the WestCoast...).
As well, there will likely be a couple of ''coastal voyages'' before the resumption of her previously published schedule 5th April. ( as hinted in the cruise line's announcement).
So, you will not be on a post drydock sailing, and while your concerns about such a cruise are very justified, you don't have to worry too much as you'll likely be on the 3rd ( or even 4th ) '' post drydcok sailing.
Cheers
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#17
Sydney, Australia
597 Posts
Joined May 2010
Cant wait to see her back in Sydney later in 2014!
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#19
Montreal
150 Posts
Joined Aug 2010
All is well that ends well and I am very pleased with the compensation HOWEVER - the 3.5 months of waiting before we could book our vacation period, our airfares and make final arrangements was handled very poorly by Celebrity. Somehow, they must find a better way to communicate and treat their clients in any similar instance in the future. We were in limbo for over 3.5. months and that was inexcusable.
#20
Los Angeles Ca.
4,889 Posts
Joined Nov 2010
Originally posted by c-legs
There will be a full Panama transit after drydock ( evidently;it takes place in Freeport and she's repositionned back to the WestCoast...).
As well, there will likely be a couple of ''coastal voyages'' before the resumption of her previously published schedule 5th April. ( as hinted in the cruise line's announcement).
So, you will not be on a post drydock sailing, and while your concerns about such a cruise are very justified, you don't have to worry too much as you'll likely be on the 3rd ( or even 4th ) '' post drydcok sailing.
Cheers
That's good to hear, thanks for posting.