Go Back   Cruise Critic Message Board Forums > River Cruising
 
Register here!
Forgot Your Password?


Notices

River Cruising Find Others on Your River Cruise! River Cruising Roll Calls

Reply
 
Thread Tools Display Modes
  #1  
Old July 17th, 2013, 07:44 PM
jc foster jc foster is offline
Cool Cruiser
 
Join Date: Jul 2006
Location: Mansfield, TEXAS
Posts: 487
Default Check In and Purchases

Hi, we are new to river cruises and and have two booked (Uniworld s.s.Antoinette and Vantage River Splender. I know that each line may operate differently, but how do they handle check in? Do you meet in a check in area at the port or simply walk on the ship and check in? Are you given a cruise card to make shipboard purchase similar to Celebrity and RCCL? Are you issued an I.D. card? One poster mentioned that Uniworld uses the old style steel or brass door keys. Thanks Clark
__________________
Cruise Critter
Reply With Quote

Ad Sponsored By
  #2  
Old July 17th, 2013, 07:58 PM
CaroleSS's Avatar
CaroleSS CaroleSS is offline
Cool Cruiser
 
Join Date: Oct 2008
Location: Cary, NC
Posts: 1,670
Default

We were on a Greece cruise and had big bulky room keys. We left them on a peg board in the lounge area!!! Never had any problems( but then again, we don't sail with anything expensive either)!!

Expenses were made to our rooms with a signature. The boat is small enough that they know who you are!

Last edited by CaroleSS; July 17th, 2013 at 08:00 PM.
Reply With Quote

  #3  
Old July 18th, 2013, 07:37 AM
didicruiser's Avatar
didicruiser didicruiser is offline
Cool Cruiser
 
Join Date: Aug 2010
Location: Long Island,NY
Posts: 1,142
Default

I went with Vantage to Russia last year. They used real keys. When you left the ship, you handed the keys to reception and when you returned, you picked up your keys. This was how the ship knew who was on the boat and who wasn't. Also, no one loses their key!
__________________
Diane (and Michael)
Reply With Quote

  #4  
Old July 18th, 2013, 01:13 PM
beesKate beesKate is offline
Cool Cruiser
 
Join Date: Jun 2006
Location: Texas
Posts: 110
Default

If you are used to ocean cruises, river cruises are amazingly simple. We've only been picked up at the airport and driven to the ship. There's not a port terminal, just a gangplank where you walk on the ship. If you're on a bus, there's generally someone at the shore side of the gangplank to greet you, if not, just walk onto the ship and there's a reception desk. I really don't remember the process once we arrived on board.
On the Uniworld River Ambassador, we received key cards that you swipe. These are strictly key cards and not the all-inclusive id, charge-card, etc. There are shipboard charges, but with almost everything inclusive, you'll actually be charging very little. The bar probably had you sign a ticket or just indicate your room. There's so few passengers (compared to an ocean cruise), if you're someone who regularly charges, they'll know you.
Reply With Quote

  #5  
Old July 18th, 2013, 01:57 PM
YoungDubFan's Avatar
YoungDubFan YoungDubFan is offline
Cool Cruiser
 
Join Date: Apr 2009
Location: Ohio
Posts: 530
Default

If you book your transfers via the ship, someone will most likely meet you at the airport. In some instances, the lines give passengers the option to meet at a local hotel, then take a bus to the ship. It all depends on if the ship is leaving from the same city the airport is in. You will also have the option of getting yourself directly to the ship and then walking aboard. Check in is very simple, painless, and very fast.

As others have mentioned, there is little to charge to the room: drinks purchased in the bar, possible optional excursions, stamps. You actually sign a form for all purchases.
Reply With Quote

  #6  
Old July 18th, 2013, 02:15 PM
FotoPeg's Avatar
FotoPeg FotoPeg is offline
Cool Cruiser
 
Join Date: Mar 2008
Location: Queens, NY
Posts: 2,034
Default

jc foster ~ Great question, really! - wish I had asked it last year before our first RC!!!!! I was SO in the "big ship routine" that I contacted our TA about a week before our cruise since I realized that I still didn't have the check-in barcode ID info we always got from Celebrity/RCCL!!! I gues she thought I was nuts but nicely told me that the Viking package (name cards, itinerary booklets, luggage tags, etc) was all I needed!!!

When we got to the ship I was shocked that she was correct - they took our luggage, greeted us, gave us our room keys and that was it - faster then checking in at a hotel!!! Bar expenses were handled just as expalined - by signing a slip for them - passengers then received the pink copy - found them in all my DH's pockets!!!!

On Viking - at least our cruise - we left our room card at the desk when we left the ship - for a tour or on our own - thus letting them know who was off the ship! And only took a few minutes to get card back as we entered.

Yes, river cruising is different from ocean cruising!!!! (and we really enjoy it!!!)
__________________
Peg
Viking Forseti 10-4-2014 Bordeaux
Viking Rinda 12-7-2013 Christmas Markets
Viking Neptune 10-21-12 Rhone River
Celebrity Constellation 9-7-2011 Amsterdam-Istanbul
Celebrity Constellation 7-3-2010 Baltic
RCCL Voyager of the Seas 2-14-2010 Caribbean
Celebrity Summit 6-16-2008 Mediterranean
SS Rembrant 7-20-2000 St. Lawrence
M/V Atlantic 8-28-1988 Bermuda
Reply With Quote

  #7  
Old July 18th, 2013, 03:06 PM
bobandjo bobandjo is offline
Cool Cruiser
 
Join Date: Feb 2013
Location: B.C.
Posts: 137
Default

Just returned from Avalon trip and we rec'd our two door key cards in exchange for passports which we got back a couple days later. We never surrendered the cards when we left the ship but rec'd two shore pass cards (same size as key card) with our room # on them. when returning from shore you handed them back in. One time one card disappeared between handing them to the receptionist and getting into our slot. Rec'd a call shortly before sailing again asking if we were both on board. We could view on our tv in the room all charges we'd made on board, other than optional cruises. There was an error with a bar charge which we mentioned and the charge was quickly reversed. The excursion charges were handled by the Cruise Director and charged separately to our cc rather than reception.
Reply With Quote

  #8  
Old July 18th, 2013, 07:24 PM
Ritabob Ritabob is offline
Cool Cruiser
 
Join Date: May 2013
Posts: 48
Default

Check in is so easy, however, please note you may not be able to get into your cabin until sometime in the afternoon. Remember earlier on the day of your arrival was the morning of departure of the previous cruise. The cabin crew have to clean all cabins and get them ready for you in a very short turnaround time.
Not to worry though. Your luggage will be stored and you can explore the ship, or your surroundings and you will be fed. Time to start decompressing. !
Reply With Quote

  #9  
Old July 18th, 2013, 07:34 PM
TravelBugM's Avatar
TravelBugM TravelBugM is offline
Cool Cruiser
 
Join Date: Jan 2013
Location: Mississauga, Canada
Posts: 270
Default

On our recent Viking cruise, we never touched our luggage once the official cruise portion started. We had arrived on our own a day earlier, but once we were on "cruise time" we never touched our luggage.

We left it in our hotel room the morning we departed for the ship and it was brought to our ship cabin shortly following check in.

At check in we were given one room key, an electronic swipe card. When we left the ship for excursions, we were given shore pass cards which we handed in upon our return so they knew who was/wasn't on the ship. We once forgot to hand them in and they called our cabin to ensure we were on board.

For debarkation, we left our bags outisde our cabin door at the designated time and it was brought to the lobby and placed in the taxi by the porter.

All on board expenses were charged to the cabin. If we bought a drink at the bar, you signed a chit and were given a copy. Same with items at the gift boutique. We then settled our tab the night prior to debarkation.

A very simple, well organized process.
Reply With Quote

  #10  
Old December 9th, 2013, 07:04 PM
cruise-crazy56 cruise-crazy56 is offline
Cool Cruiser
 
Join Date: Apr 2003
Location: Olympia, WA USA
Posts: 159
Default Douro River cruise May 6, 2014

Anyone out there going on this cruise??? Viking "Torgil".
We've used Cruise Critic in planning for ocean cruises, but not river cruises. However, we are planning on going to Santiago de Compostela, Spain from Porto, after the cruise. Anyone else doing this? We are looking at booking a car and driver for us, or to share. Interested in chatting?
Reply With Quote

  #11  
Old December 10th, 2013, 03:37 PM
Hydrokitty's Avatar
Hydrokitty Hydrokitty is offline
Cool Cruiser
 
Join Date: Nov 2007
Location: Long Island, New York
Posts: 1,361
Default

Quote:
Originally Posted by cruise-crazy56 View Post
Anyone out there going on this cruise??? Viking "Torgil".
We've used Cruise Critic in planning for ocean cruises, but not river cruises. However, we are planning on going to Santiago de Compostela, Spain from Porto, after the cruise. Anyone else doing this? We are looking at booking a car and driver for us, or to share. Interested in chatting?
You might find more information going to the cruise ports board and looking for 1. your particular cruise and/or 2. the port itself. Another option would be the roll call boards, where you are most likely to find someone going on the same trip as you and looking to share a car and driver. Good luck.
__________________
Sailed:
Greek Islands and Turkey, Louis Cruises, 2006
Castles on Rhine, Vantage, 2008
Egypt and Jordan, Vantage, 2009
Holland and Belgium, Vantage, 2010
Alaska, Holland America, 2011
Costa Rica, Star Flyer,Vantage, 2011
Russia and Ukraine, Vantage, 2012
Panama Canal, Celebrity Infinity, 2013
Columbia and Snake Rivers, American Cruise, 2013
Gateway to the Black Sea, Vantage, 2014

Other:
England
Italy
France
Monaco
Greece
Turkey
Iceland

Not yet Sailed:
Trans Canada Rail Odyssey & the Rockies,June 2015
Switzerland Rhine & Mozelle, Vantage, August 2015
Elbe: Berlin to Prague

Bucket List:
China and Yangtze River Cruise
Australia and New Zealand
South Africa, Odyssey
Reply With Quote

  #12  
Old December 11th, 2013, 03:31 PM
Bill'sBride Bill'sBride is offline
Cool Cruiser
 
Join Date: Feb 2013
Location: D.C.
Posts: 46
Default

Check in was easy on Viking. We knew our cabin number in advance and on sailing day we were taken to the ship and the doors to the cabins were open - you went to your cabin and your keys and information were there for you. About 15 minutes later our bags were brought to us. They use the credit card style of keys, and we just carried ours with us. Check out night there was a short line but it moved along as guests paid for their extras. I was expecting the long nightmarish check in lines like on an ocean cruise, but there were none! When we were picked up at the airport, the Viking rep was there as we exited baggage claim and asked our names - that was the extent of check in! They did not take any credit card info in advance and we just signed a slip each time we made a purchase - bar/stamps/extra excursion, etc. Enjoy your cruise!
Reply With Quote

  #13  
Old December 13th, 2013, 10:39 AM
AttilaTheFun's Avatar
AttilaTheFun AttilaTheFun is offline
Cool Cruiser
 
Join Date: Jul 2011
Location: Brooklyn
Posts: 1,666
Default

Just got back from the SS Antoinette on Uniworld. For check-in, you just hand over your passports as ID and they issue you a room key card. You also use this same keycard to scan when you leave/board the ship, so that they know how many passengers are on shore or not. For charging, they simply ask what your room number is - we never had to present the room key or anything.

On the River Beatrice, which we sailed earlier this year, Uniworld was still using old keys with large keychain "things" attached, which was very annoying. I much prefer the key card system!
__________________
Sailed:
HAL Eurodam - Baltics
Norwegian Getaway - E. Caribbean
Norwegian Getaway
- Inaugural CTN
(Pics)
Celebrity Reflection - E. Caribbean
Uniworld SS Antoinette - Rhine Christmas Markets
NCL Breakaway
- Bermuda
NCL Breakaway - Inaugural CTN (Review w/ pics)
Uniworld River Beatrice - Danube (Review w/ pics)
NCL Epic
- E. Caribbean
NCL Star - Bermuda
Ruby Princess - Grand Mediterranean
(Review w/ pics)
NCL Epic
- W. Mediterranean (Review w/ pics)
Crown Princess - S. Caribbean (Review w/ pics)
NCL Gem - Bahamas (Review w/ pics)
Reply With Quote

  #14  
Old December 14th, 2013, 01:28 AM
Host Jazzbeau's Avatar
Host Jazzbeau Host Jazzbeau is offline
Cruise Critic Host
 
Join Date: Aug 2011
Location: New York
Posts: 2,436
Default

Quote:
Originally Posted by AttilaTheFun View Post
Just got back from the SS Antoinette on Uniworld. For check-in, you just hand over your passports as ID and they issue you a room key card. You also use this same keycard to scan when you leave/board the ship, so that they know how many passengers are on shore or not. For charging, they simply ask what your room number is - we never had to present the room key or anything.

On the River Beatrice, which we sailed earlier this year, Uniworld was still using old keys with large keychain "things" attached, which was very annoying. I much prefer the key card system!
It seems better in every way. I hope all river cruise lines will adopt this.
__________________
Email me: HostJazzbeau@CruiseCritic.com

I am not an employee of Cruise Critic and I don't speak for Cruise Critic. All opinions are mine alone.


Next trip:
Walking the Camino de Santiago (4 Star Guided Tour)

Booked:
Celebrity Eclipse Southern Carib 3-1-2015
Celebrity Xpedition Galapagos 5-10-2015
AMA Provence 9-3-2015
Azamara Quest Norwegian Fjords 8-11-2016
Norwegian Pride of America Hawaii 10-8-2016

Sailed:
Crystal Serenity Mediterranean 5-7-2014 / Coral Princess Panama Canal 1-19-2014 / AmaCello Rhine 8-30-2013 / Coral Princess Alaska 6-26-2013 / Norwegian Dawn Caribbean 3-3-2013 / Celebrity Summit Caribbean 1-28-2012 / Oceania Insignia Mediterranean 5-17-2011 / Fair Dinkum (Erie Canal bareboat) 7-18-2003 / Costa Italia Caribbean 5-18-1974
Reply With Quote

Reply

Bookmarks


Ad Sponsored By
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 01:25 PM.


© 1995 - 2014, The Independent Traveler, Inc. All rights reserved.
"A Community of People Who Love To Cruise"
All of the information contained within Cruise Critic is protected by copyright. You may, however, download a single copy only for your personal use.