Viking Cruise Documents

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#1
San Diego
269 Posts
Joined Oct 2010
How soon before our trip should we expect our Viking Cruise documents?
Have been waiting anxiously for them. Our trip begins Sept. 8th.
#2
Weston, FL
286 Posts
Joined Feb 2013
Their website says you are supposed to get them 3 weeks prior - which seems to be right now!
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Carnival Imagination, April 2016  NCL Norwegian Sky, March 2014  Viking Idun, November 2013  Royal Caribbean Voyageur of the Seas, April 2004  Royal Caribbean Navigator of the Seas, April 2003  NCL Norwegian Sun, March 2002  Celebrity Cruises Century, August 1999  Admiral Cruise Lines Emerald Seas, July 1988
#3
Sarnia, Ontario Canada
4,391 Posts
Joined Dec 2005
Originally posted by JJean
How soon before our trip should we expect our Viking Cruise documents?
Have been waiting anxiously for them. Our trip begins Sept. 8th.
Can you let us know when you get them so I will have an idea when we will receive ours for Oct.? Thanks
Also hope you keep us posted on what you think of Viking and your cruise.
#4
Woodland Hills, CA
647 Posts
Joined Oct 2010
Dear JJean,

Please contact us directly at [email protected] so that we can check on the status of your documents. We hope you're looking forward to your trip!

Sincerely,
Viking Cruises



Originally posted by JJean
How soon before our trip should we expect our Viking Cruise documents?
Have been waiting anxiously for them. Our trip begins Sept. 8th.
#5
Sarnia, Ontario Canada
4,391 Posts
Joined Dec 2005
Originally posted by Viking Cruises
Dear JJean,

Please contact us directly at [email protected] so that we can check on the status of your documents. We hope you're looking forward to your trip!

Sincerely,
Viking Cruises
JJean: let me still know when you get them.
#6
1,436 Posts
Joined Nov 2001
Originally posted by JJean
How soon before our trip should we expect our Viking Cruise documents?
Have been waiting anxiously for them. Our trip begins Sept. 8th.
We leave sept 5 for our cruise on sept 7- got our documents end of last week. Yours should be here any day!
#7
372 Posts
Joined Jul 2010
Originally posted by dcruisers
...Yours should be here any day!
Only if booked directly with Viking. Otherwise cruise docs go to TA and from there to you which is really odd way of shipping.
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AT SEA: 16 cruises
RIVER:
2011 -- Viking Sun 'Rhine Getaway'
2012 -- Viking Primadonna 'Passage to Eastern Europe'
2013 -- Viking Odin 'Tulips & Windmills'
2013 -- Viking Lomonosov 'Footsteps of the Cossacks'
2013 -- Viking Spirit 'Paris & the Heart of Normandy'
2014 -- Viking Schumann 'Elegant Elbe'
2014 -- AMA Waterways 'Melodies of the Danube'
2014 -- Viking Hemming 'Portugal's River of Gold'
2015 -- American Eagle 'Lower Mississippi'
2016 -- Viking Forseti 'Chateaux, Rivers & Wine'
2016 -- Mekong Navigator 'Mekong River Cruise with Saigon & Siem Reap'
------- Next Up -----

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#9
USA
5 Posts
Joined Jun 2013
Am very nervous about this trip. Itinerary is different than when we first booked perhaps because of flooding, and now rolling lock strikes? Am not up for a two week bus trip!
#10
133 Posts
Joined Feb 2009
Originally posted by jan can
I'm starting to get anxious too. We are booked (directly with Viking) for Sept. 15 but leaving before then.
Got an email yesterday giving us an estimated arrival for our documents. Should be here mid week.
#11
1,708 Posts
Joined Jul 2005
We also leave on Sept. 8 (Skadi from B'pest) and just got our docs on Wed. from our TA. They are full of great info, by the way. The full itinerary is in them, including optional tours, and km by km sights along the rivers which is great. They include two guide books with more info on the rivers. Thanks, Viking!
(We, too, were getting concerned since we're leaving almost a week prior to the cruise.)
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Jan and Chris

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#12
Sarnia, Ontario Canada
4,391 Posts
Joined Dec 2005
Thanks everyone for keeping us posted; great that Viking emailed you to tell you; when to expect them and delighted to hear that they are valuable and informative. We booked with a TA but she has checked and documents are being sent directly to us; could be she's in US and we are in Canada. Have a great trip and keep us posted whenever you can. We are also leaving a week before the cruise and cruising on Oct. 19. Can hardly wait.
#13
161 Posts
Joined Jan 2013
My Viking trip doesn't start until Oct 5. But we leave mid- Sept .I emailed and asked if I could get them early. No reply for 2 days, Emailed them again. Then got a voice mail, indicating they would be here by Aug 30. Then I received FEDEX shipping confirmation. Don't understand vikings reluctance to email promptly but at least docs are on their way. Being in Canada, I am reluctant to trust mail between the states and here for important items so early is good!
#14
San Diego
269 Posts
Joined Oct 2010
Yeah! We finally got our cruise documents and they are very informative.
We are on the Bragi, Sept. 8th. Our TA mailed the documents on the 20th and with 2 day priority mail we just got it today. We are very excited and
looking forward to the trip.
Judy & John
#15
Sarnia, Ontario Canada
4,391 Posts
Joined Dec 2005
Originally posted by JJean
Yeah! We finally got our cruise documents and they are very informative.
We are on the Bragi, Sept. 8th. Our TA mailed the documents on the 20th and with 2 day priority mail we just got it today. We are very excited and
looking forward to the trip.
Judy & John
Thanks for letting us know; cutting it a bit close if one was going a week ahead. Have a great trip and hope you keep us posted on how things are.
#16
Murfreesboro, TN USA
933 Posts
Joined Aug 2000
Originally posted by jan can
I'm starting to get anxious too. We are booked (directly with Viking) for Sept. 15 but leaving before then.
I read on Viking's website you can pay extra to have your docs sent earlier than they would normally. Not sure how much extra.
Felicia
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#17
Murfreesboro, TN USA
933 Posts
Joined Aug 2000
Originally posted by JJean
Yeah! We finally got our cruise documents and they are very informative.
Judy & John
Do they list the times of the excursions and also the additional excursions you can choose from?
Felicia
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#18
San Diego
269 Posts
Joined Oct 2010
They list all the excursions, including the optional ones and their price.
They do not give the exact time, just morning or afternoon.
#19
Murfreesboro, TN USA
933 Posts
Joined Aug 2000
Originally posted by JJean
They list all the excursions, including the optional ones and their price.
They do not give the exact time, just morning or afternoon.
Good to know. Thanks!
Hope you enjoy!
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#20
Welland Ontario Canada
54 Posts
Joined Jan 2009
Originally posted by jan can
Got an email yesterday giving us an estimated arrival for our documents. Should be here mid week.
Our trip starts Sept 15 but we fly from Toronto Sept 13 (that's Friday the 13th, yuk) so we too are anxious to receive our documents. No email stating when, so hopefully they will arrive next week. We booked directly with Viking.
Lori
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Lori and John
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