Put the piano back where it belongs

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#1
105 Posts
Joined Oct 2013
How about a win-win? Put the piano back in the Mosaic, leave the TV where it is. Footballers are happy, traditional ACC passengers are happy, the pianist is happier, the Mosaic becomes a gathering spot again after the show. What's not to like? If people really want to sit in the near dark and read (?!) they can go to the library, or maybe back to their cabin, and I doubt that they constitute a majority of passengers. I don't buy the safety announcement excuse that was proffered in some earlier posts nor do I consider ingress/egress to be issues either (the piano was tucked in a corner in Mosaic). Perhaps we should vote on this so Bill Leiber can pass along our views. And be sure to fill out your passenger survey card during your next cruise.

My vote: put the piano back where it was in the Mosaic and once again make that area a desirable place in the evening.
#2
La Jolla, California
643 Posts
Joined Aug 2004
Could not agree more!
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#3
1,243 Posts
Joined Aug 2003
I agree
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#4
London
1,753 Posts
Joined Sep 2008
Flyingshoes, this is a no brainer.

On my recent October Quest cruise nobody was reading in Mosaic in the evening. It was just a relatively empty soulless spot whereas during the day it is the heart of the ship.

Is anyone in Miami listening?
#5
Orangeville Ontario
1,662 Posts
Joined Jan 2008
Originally posted by Spursgirl
Flyingshoes, this is a no brainer.

On my recent October Quest cruise nobody was reading in Mosaic in the evening. It was just a relatively empty soulless spot whereas during the day it is the heart of the ship.

Is anyone in Miami listening?

The only downside to the location in Mosaic, as I believe uktog earlier pointed out, is that on our earlier cruises we felt some discomfort walking between the keyboard and those sitting in the cafe. We felt intrusive. But, of course, there is an alternate route.


We will add this crusade to our "Return the Harpists" campaign.
#6
Asheville
15,917 Posts
Joined May 2007
this is old news. very long thread in Oct on this. no one is happy. even the Discovery bar would be better.

we all hate and no one listens in MIA
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Robin
#7
105 Posts
Joined Oct 2013
Originally posted by ellbon
this is old news. very long thread in Oct on this. no one is happy. even the Discovery bar would be better.

we all hate and no one listens in MIA
don't give up Robin. gotta keep pushing on this. and be sure to highlight the issue in your next on board comment card.

tvz
#8
Boston
4,681 Posts
Joined Jan 2003
A cynic might think they've moved the piano to a place where it must fail, so they can say "we got rid of the piano as no one was enjoying the entertainment".
#9
gosport uk,near portsmouth
1,504 Posts
Joined Feb 2007
Originally posted by Nitemare
A cynic might think they've moved the piano to a place where it must fail, so they can say "we got rid of the piano as no one was enjoying the entertainment".
makes you think doesnt it
#10
Cincinnati, OH
5,741 Posts
Joined Jun 2008
Because we had a group of 120 Kiwis onboard Quest during our September cruise, we heard the pianist only once because every single evening the lounge was packed solid with New Zealanders watching the big screen TV hoping to watch the NZ boat win its final race but instead watching America coming back each night to retain the Cup.

Really disappointing to hear live music only at the nightclub show and White Nights party.
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Previous cruises: Azamara Quest Norwegian Fjords RT Amsterdam (2016); Riviera Sands & Shores (2016); Riviera Mayan Mystique (2015); Riviera Istanbul to Barcelona (2014); Riviera Caribbean Hideaways (2014); Azamara Quest Adriatic Venice RT (2013); Azamara Quest Barcelona to Rome (2012), Marina Copenhagen to Stockholm (2011), Regatta Venice to Barcelona (2010), Nautica Athens to Rome (2009), Nautica Istanbul to Athens (2008)
#11
396 Posts
Joined May 2006
....As I read all these posts about this - a big screen TV installed where once a pianist played in the evenings that is there because a very cruise centric group demanded it, I have to wonder WHY Azamara remains deaf to the many many pleas of their ordinary passengers to bring back harpists....

Bill....SURELY you can bring the incongruity of this to the attention of Cruise Management in Miami! How little it would take!!! Just bring a harpist on board ASAP & get the big screen TV out of the piano lounge!

I should add that after YEARS of happy happy cruising, our upcoming cruise in January Singapore to Hong Kong will probably be our last for a long while. We want to explore other adventures, but are also put off by our favorite lines installing THEIR ideas of what we want into OUR experience. They seem increasingly to be divergent....
#12
2,873 Posts
Joined Mar 2005
I also think the piano should be thrown out of the casino. The casino bar can be a sports / tv bar given the screen that's already there. I'm fine with it coming back to Mosaic, but now that the harpists are gone, I'm also fine with it moving to Discoveries, where it first moved to on Journey. That was way better than the casino.

Floris
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#13
2,873 Posts
Joined Mar 2005
Originally posted by shedridt
Just bring a harpist on board ASAP & get the big screen TV out of the piano lounge!
You are turning things around. The TV isn't in the piano lounge, the piano now is in the Casino bar where the TV screen is (for live sports mostly). The piano should go back to Mosaic or Discoveries. (Not sure what the harpists have to do with the topic of this thread which is 'move the piano'.)
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#14
London
1,753 Posts
Joined Sep 2008
Agree Floris.

While we may not have liked it, the removal of the harpists was a cost cutting exercise.

To take the piano back to Mosaic or to Discoveries will cost nothing.
#15
Harpenden, UK
13,077 Posts
Joined Nov 2002
Originally posted by florisdekort
You are turning things around. The TV isn't in the piano lounge, the piano now is in the Casino bar where the TV screen is (for live sports mostly). The piano should go back to Mosaic or Discoveries. (Not sure what the harpists have to do with the topic of this thread which is 'move the piano'.)
Spot on. If there is one thing about Azamara that I've learned and I've said it before, they do listen to their guests and if it isn't working they'll change it. As I understood it the original move of the piano on Quest was very much a trial following Jim Badger not being there. On Journey I think it is still in the Discoveries Lounge. I liked it there too. Nice soft music before dinner having a martini worked for me.

Phil
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#16
Asheville
15,917 Posts
Joined May 2007
The piano was moved out of discoveries months ago per a guest. The Quest always had it in by the TV.. everyone but MIA hates it.. I went down in Feb to listen and got the super bowl with food. had same problems this summer.

need to be moved asap. going to a long boring winter of trying to listen to MaX sitting on the floor as the chairs sucks.
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Robin
#17
136 Posts
Joined May 2004
If they listen to passengers - as some have said:

(1) Please bring the Piano back to the Mosaic.

(2) Please bring back the harpist.

(3) Since boiling in oil is no longer socially acceptable, fire the Miami wizard that implemented these changes. (Whose boating experience is probably limited to riding air boats in the swamp).
#18
The Woodlands, Texas
958 Posts
Joined Apr 2009
We are joining in the call to move the piano out of the casino area. Our first place preference is for it to be moved to Discovery Lounge -- perfect place for a pre-dinner cocktail or after dinner digestive. Mosaic is ok as 2nd place choice. Hope this happens before our 12/8 cruise with plenty of time during the sea days of the TA to accomplish the move.

Frank & Jan
#19
105 Posts
Joined Oct 2013
So far not one vote for placing the piano in the casino/tv area. It belongs where guests can enjoy it, and the ambience of Mosaic or Discoveries.

Do ACC have an official comment about this?

tvz
#20
Florida
1,329 Posts
Joined Apr 2007
We have filled out on every cruise comment card and post cruise survey that the piano needs to be moved back to Mosaic. It was always nice to sit in Mosaic after dinner and listen to music. We asked on several cruises about moving it back and they said that per Miami - it was not to be moved. The furniture in the casino/tv area is not comfortable - it is awkward sitting there when people are in the casino and when people are walking back and forth when a show is starting or ending. The move came when they decided to turn the tv area into a "pub" atmosphere. They removed some rows of slot machines and changed the furniture. Seriously.... a pub atmosphere?????
The piano is too loud for discoveries just in front of the dining room. It needs to go back to Mosaic.