Go Back   Cruise Critic Message Board Forums > Cruise Discussion Topics > Ask a Cruise Question
 
Register here!
Forgot Your Password?


Notices

Ask a Cruise Question Post your general cruise questions here.

Reply
 
Thread Tools Display Modes
  #1  
Old May 2nd, 2014, 01:29 AM
Wilco28 Wilco28 is offline
Cool Cruiser
 
Join Date: Mar 2014
Location: Melbourne
Posts: 3
Default Lost Property Discarded

Hi have just finished my first cruise on the Celebrity Reflection. Had a lovely time until I realised I had left a dress in the wardrobe after I disembarked. I called straight away to be told that all items left behind are discarded due to health reasons! Has anybody else ever heard of such a policy?
Reply With Quote

Ad Sponsored By
  #2  
Old May 2nd, 2014, 09:39 AM
LHT28's Avatar
LHT28 LHT28 is offline
20,000+ Club
 
Join Date: Apr 2005
Location: Ontario, Canada
Posts: 23,281
Default

Sounds like nonsense to me
What if it was expensive jewelry...would they discard that??

They discard soap, shampoo etc...
Reply With Quote

  #3  
Old May 2nd, 2014, 12:17 PM
sail7seas sail7seas is offline
Charter Member - 5,000+ Club
 
Join Date: Aug 2000
Posts: 67,375
Default

Quote:
Originally Posted by Wilco28 View Post
Hi have just finished my first cruise on the Celebrity Reflection. Had a lovely time until I realised I had left a dress in the wardrobe after I disembarked. I called straight away to be told that all items left behind are discarded due to health reasons! Has anybody else ever heard of such a policy?

Were you able to call directly to the ship or did you call Celebrity's home office? I'm curious with whom you spoke. Not specific name but job position. A random phone representative?

__________________
<img src=http://www.hollandamerica.com/images/5starMariner.gif border=0 alt= />

sail7seas7 At yahoo .com
Please put CruiseCritic in Subject Line
Reply With Quote

  #4  
Old May 2nd, 2014, 12:59 PM
Dayenu Dayenu is offline
Cool Cruiser
 
Join Date: Dec 2009
Location: Here I am
Posts: 2,750
Default

I know some people just leave their old clothes thinking the employees from 3rd world countries would be happy to have them. It's been discussed here on cruise critic and other travel websites. This, probably, made the cruise lines to issue a rule of discarding, as there is no way to figure out if an item was forgotten or left behind deliberately.

Besides, where and for how long would the cruise company keep the items? Some cruisers buy cheap things for cruise only, and leave them in the cabin. I am guilty of this too How is the cabin attendant to know if this is garbage or a forgotten item?

Sure, everything gets discarded in a hurry to clean up the cabin for next guests.
Reply With Quote

  #5  
Old May 2nd, 2014, 01:24 PM
LHT28's Avatar
LHT28 LHT28 is offline
20,000+ Club
 
Join Date: Apr 2005
Location: Ontario, Canada
Posts: 23,281
Default

Others have posted on CC that if they put things they do not want in the garbage then the room attendant will leave it out thinking it was a mistake

Something in the drawers or closet would make me think it was left accidentally
Reply With Quote

  #6  
Old May 2nd, 2014, 02:05 PM
wwcruisers's Avatar
wwcruisers wwcruisers is offline
5,000+ Club
 
Join Date: May 2010
Location: Puget Sound
Posts: 6,148
Default

Quote:
Originally Posted by LHT28 View Post
Others have posted on CC that if they put things they do not want in the garbage then the room attendant will leave it out thinking it was a mistake

I can attest to that. On an RC cruise, I discovered that the lycra was totally shot in one of the bathing suits that I had packed. Fortunately, I had a spare suit, so I just tossed the ratty one in the cabin trash bin. Later, I returned to find the old bathing folded neatly on my bed. I actually had to pin a note to it, explaining that I really was discarding it!
__________________



Reply With Quote

  #7  
Old May 2nd, 2014, 02:17 PM
Treven's Avatar
Treven Treven is offline
5,000+ Club
 
Join Date: Aug 2003
Location: The Big Tomato
Posts: 6,044
Default

On a recent cruise I found a cell phone on one of the shelves in the closet. Assuming it was from the previous occupant of that cabin, I turned it in to the purser's desk, with an explanation. I assumed (and hoped) Princess would have gotten the phone back to its rightful home, and not simply discarded it as junque.
__________________
If at first you do succeed, try not to look too astonished!

Golden Princess - 07.21.15 Back to Alaska
Grand Princess - 04.13.14 Hawaii (b2b)
Grand Princess - 04.06.14 Calif Coastal (b2b)
Sea Princess - 06.02.12 Alaska
Sea Princess - 05.07.10 Panama Canal
Emerald Princess - 04.19.09 Southern Caribbean
Celebrity Millennium - 03.02.08 Western Caribbean
Royal Caribbean - Serenade of the Seas - 10.21.06 Eastern Caribbean
NCL Star - 06.04.05 Hawaiian Isls, Fanning Island
Reply With Quote

  #8  
Old May 2nd, 2014, 02:21 PM
sail7seas sail7seas is offline
Charter Member - 5,000+ Club
 
Join Date: Aug 2000
Posts: 67,375
Default

On HAL, several times I put a pair of shoes that hurt in the wastebasket or a pair of shorts I didn't like etc.... Steward always retrieved them and left them on the counter. I learned, finally, to place a note on the items when I really wanted them thrown out.

They must have had guests through the years that blamed them for discarding something they didn't want thrown out so they have been trained to be careful about disposal.
__________________
<img src=http://www.hollandamerica.com/images/5starMariner.gif border=0 alt= />

sail7seas7 At yahoo .com
Please put CruiseCritic in Subject Line
Reply With Quote

  #9  
Old May 2nd, 2014, 02:23 PM
Meggysmum's Avatar
Meggysmum Meggysmum is offline
Cool Cruiser
 
Join Date: Jun 2013
Location: Oxford, UK
Posts: 137
Default

I had this on RC.

We realised that my dad had left a new woollen jumper on the chair in his cabin. We were in the queue to be "pinged" off the ship. I mentioned it to a cruise member who said to e-mail lost property as soon as we got off as there were lots of people behind me and he said the room would have already been cleaned.

I e-mailed within an hour of getting home to receive a message saying that they never returned clothing due to Health and Safety.

I was really cross as I could have gone back (even if it was a bit awkward) as the jumper cost £90. I offered to pay postage as well.
Reply With Quote

  #10  
Old May 2nd, 2014, 04:17 PM
packedandready packedandready is offline
Cool Cruiser
 
Join Date: Apr 2005
Posts: 2,896
Default

I've HEARD that clothing (individual items, not suitcases) was donated to charity.
Reply With Quote

  #11  
Old July 22nd, 2014, 01:58 PM
weecammyjo weecammyjo is offline
Cool Cruiser
 
Join Date: Jul 2014
Posts: 1
Default Left Teddy Bear

We have just come off Oasis of the Seas and realised my son had left his beloved Eddie the Teddy in his pull down bed. I emailed RCCL lost and found and received a reply stating that due to "health and safety reasons" they do not keep "stuffed animals". After reading this thread I realise this is now a standard reply. Do you think they would have thrown away a teddy bear? Is everything left just thrown away? I have emailed them again but losing hope. I have one devastated little boy
Reply With Quote

  #12  
Old July 22nd, 2014, 03:49 PM
OCruisers OCruisers is offline
Blue Ribbon Cruiser
 
Join Date: Dec 2001
Location: South Carolina
Posts: 14,473
Default

Quote:
Originally Posted by weecammyjo View Post
We have just come off Oasis of the Seas and realised my son had left his beloved Eddie the Teddy in his pull down bed. I emailed RCCL lost and found and received a reply stating that due to "health and safety reasons" they do not keep "stuffed animals". After reading this thread I realise this is now a standard reply. Do you think they would have thrown away a teddy bear? Is everything left just thrown away? I have emailed them again but losing hope. I have one devastated little boy
Welcome to Cruise Critic! So sorry this happened to your son.

Wonder which type of items they do keep and, when requested, make an effort to return.
LuLu
__________________
Happy Sailing! OCruisers (LuLu & Roundman)
80+ Cruises .... Princess, Celebrity, RCCL, HAL, Carnival, NCL, Costa, etc.
Reply With Quote

  #13  
Old July 23rd, 2014, 04:18 PM
2ndhoney's Avatar
2ndhoney 2ndhoney is offline
Cool Cruiser
 
Join Date: Jun 2009
Location: Brewster, NY
Posts: 136
Default Keys

My husband noticed he forgot the car/house keys in a drawer on our South American cruise after we were headed to the airport.

Once at the airport he called Celebrity, explained the situation and they said they "would try" to contact the ship. He gave a description of the keys and key ring and explained how important it was to get them back. We had to call family to open the door for us at home and thankfully I had an extra key for his car.

He called the next day and they said they sent a message to the ship and our cabin steward. They said to call back in a few days. He did and they had the keys. We had to wait until they docked in Buenos Aires and pay for international shipping but 4 wks after the cruise he got his keys back.

I was very impressed with Celebrity!
__________________
Norwegian Star - TA - May 2015
Norwegian Dawn - Repo - Boston to New Orleans Oct 2015
Celebrity Infinity - BA to Valapriaso - Jan 2014
Norwegian Epic - Western Med - May 2013
Norwegian Gem - Eastern Carib. Oct 2012 (Extended by Sandy)
Norwegian Jade - Eastern Med Jan 2011
Holland America - Bermuda - May 2010
Carnival Dream - West Carib. - Oct 2010
Holland America Oosterdam - Mexican Riviera - March 2006
Royal Carib. - Eastern Carib. - July 2004
Carnival Triumph - Nova Scotia - July 2002
Reply With Quote

Reply

Bookmarks


Ad Sponsored By
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 06:56 AM.


© 1995 - 2014, The Independent Traveler, Inc. All rights reserved.
"A Community of People Who Love To Cruise"
All of the information contained within Cruise Critic is protected by copyright. You may, however, download a single copy only for your personal use.