Posted April 20th, 2004, 09:03 PM
Booked four cruises through i-cruise with no problems. I had to stay on top of things and ask the right questions, at the right times. The service is basic, but I always got documents on time, and never had any serious problems. I once sent a coupon in to RCI and called about it--got like $13 of the $125 applied to my rate, but what the heck, they had the lowest price at the time.
I have now switched to QuickCruise, and they seem to be much more customer friendly--e-mail only agency, so it works for me because I know what I want, when I want it, and I need little additional information/help with my bookings.
I still like to start with icruise when researching--they have a great website.