Posted October 6th, 2015, 04:53 PM
Just back from the Carnival Dream and had the most disappointing cabin steward. Been on many cruises - so have a frame of comparison. Nothing was that big of a deal- but thr culmination of the whole weeks experience is disappointing. For one- we never met any of them the entire week. We additionally never even saw any team member in the hall the whole week. We were on Deck 11 a spa balcony- so it was an abbreviated hallway- but still to never even lay eyes on anyone from the house-keeping team is odd to me. The room was serviced daily - but some little things that annoyed- one port morning- no fresh towels left the night before for our early shore excursion. We had to scamper and call all over the ship to get towels to take with us to our beach day. No lights left on at night. I'm used to the little bed side lamps being turned on as part of the turn down service. As week went on- constantly coming back to a pitch black cabin every night was an annoyance. We didn't even receive service the last night aboard which has never happened.
Again nothing that bad- but the whole experience was under-whelming. I'm hoping it was just the luck of the draw as we have always had fantastic cabin stewards and not another cutback.
OP, I am with you on this one. You pay $12pp a day for good service. Not all of it goes to the room steward but he gets his share.
As far as the lights go, that would not bother me, I do believe that when we were on the Breeze you had to have your S and S card in a slot for the lights to work even. At least, that is the ship I think it was.
I would not have been happy about the towels for your excursion and would have called the steward.
No service on the last night, I would say that he figured you hadn't complained so far so he figured he would get by with what he could.
Our last room steward on Princess left a lot to be desired. Yes he was busy but I kept having to ask for ice, or call room service. We were on a b2b and on turn around day he didn't even service our room, not once. But come the last night he left chocolates on the bed with an empty envelope.
Really? I left that envelope laying empty on the desk when we left. He did nothing to deserve extra.