When there was no response to specific issues, I suggested they write a follow up letter, which they did. No response again. I then found an email contact on this board which I provided to them. The email was sent and still there was no response.
I have a hard copy of their initial letter dated 5/12 /05 and would like to know if anyone can suggest an appropriate person to forward this to at Crystal. This couple cruises often and it was their first Crystal cruise. They are even more dismayed at the lack of response than with the cruise itself.
Any suggestions are appreciated.
Looking forward to:
MS Joy - Magic of Advent, December 2017
Amadeus Silver III, May 2018
AmaKristina, Christmas Markets, December 2018
Scenic Eclipse, April, 2019
Our river cruising history:
Avalon Luminary B2B- Christmas Markets, 2009
Avalon Affinity - Christmas Markets 2010
Avalon Panorama - Danube New Years Cruise, 2011
AmaDante -Vineyards of the Rhine and Moselle 2012
AmaCerto - Budapest to Nuremburg, 2013
AmaBella - Tulip Time, 2014
AmaDagio - Provence, 2014
AmaReina - Holiday on the Rhine 2014
SS Catherine - Provence 2015
AmaSerena Christmas on the Rhine, 2015
Scenic Diamond, Bordeaux, April 2016
AmaVida, Douro, August. 2016
AmaSonata, Romantic Danube - Oct. 2016
Joie de Vivre, Paris and Normany - April 2017
Le Lyral, The Adriatic, September 2017