Go Back   Cruise Critic Message Board Forums > Cruise Lines "A - O" > Norwegian Cruise Line
 
Register here!
Forgot Your Password?


Notices

Norwegian Cruise Line
- Read thousands of Norwegian Cruise Reviews
- Compare the best Norwegian Cruise Deals
- Write a Norwegian Cruise Review
- Find Your Norwegian Roll Call
See posts about:
Norwegian Bliss
Norwegian Escape
Norwegian Jewel
Norwegian Spirit

Norwegian Breakaway
Norwegian Gem
Norwegian Pearl
Norwegian Star

Norwegian Dawn
Norwegian Getaway
Pride of America
Norwegian Sun

Norwegian Epic
Norwegian Jade
Norwegian Sky

Reply
 
Thread Tools Display Modes
  #1  
Old March 4th, 2007, 01:02 AM
Javatlkrs's Avatar
Javatlkrs Javatlkrs is offline
Cool Cruiser
 
Join Date: Jan 2007
Posts: 49
Default NCL Website/ Booking excursions on-line

Has anyone had problems booking excursions on-line with NCL?
__________________
Carnival Spirit/ Alaska 7'03, Carnival Victory/ New England 7'04, Carnival Valor/ Western Carribean 7'05, Tahitian Princess/ Tahiti-Hawaii 7'06
Reply With Quote

  #2  
Old March 4th, 2007, 01:28 AM
tupperstamper tupperstamper is offline
Cool Cruiser
 
Join Date: Nov 2001
Location: Utah
Posts: 115
Default

I've been trying to for my 7/14/cruise. The only one it will let me book is a post cruise one.

Lisa
Reply With Quote

  #3  
Old March 4th, 2007, 02:23 AM
skt4cruise's Avatar
skt4cruise skt4cruise is online now
Cool Cruiser
 
Join Date: Jan 2007
Location: Ohio
Posts: 491
Thumbs up

We booked all our excursions from the NCL site 2 weeks ago for our Sept 26 cruise. Worked like a charm, received an email receipt, the bookings show on the site under our name and they sent a copy of all to our agent. We will not be charged for them until we board and actually use them.
__________________


We always go back to Celebrity...

Stela Solaris Greek Isles 2000
Marco Polo Norway Fjords Aug 2002
Celebrity Century W. Med.Sept 2005
NCL Jewel Athens to Istanbul Sept 2007
Carnival Victory June 2008
British Isles Crown Princess Aug 12 2009
Celebrity Equinox Holy Land Oct 18 2010 (Luxor)
NCL Epic Transatlantic April 14, 2012
16 Night TransAtlantic Cruise on Celebrity Reflection April 20, 2013
14 Night Celebrity Eclipse Iceland July 5, 2014
12 Night Silhouette Scand/Russia August 22, 2015
14 Night HolyLand on Celebrity with family 2016(not booked)
Reply With Quote

  #4  
Old March 4th, 2007, 02:39 AM
thawan thawan is offline
Cool Cruiser
 
Join Date: Oct 2005
Location: Vancouver, B.C. Canada
Posts: 224
Default

I have found Sat pm is not a good time to check our booking, it would not let me even bring up our res. on a sat night. I don't know if that's the problem or not. But try an evening during the week you may have better luck.

skt4cruise Where can you look for a booked excursion? I booked mine in Dec, got an email reply but I've never seen it on the ress sight. I didn't for our cruise last year either. I would love to see them, as both are size sensitive.

BTW I check it atleast once a week, to make sure it's still there
Reply With Quote

  #5  
Old March 4th, 2007, 07:04 AM
Golspie Golspie is offline
Cool Cruiser
 
Join Date: Feb 2007
Location: Australia
Posts: 44
Default Booking NLC excursions on line

Yes, I have had no end of trouble and ended up phoning the Miami office from Australia. The problem is compounded by the fact that there is no email address for the Shore Excursion dept. When I eventually did ring and talk to someone they were very rude and unhelpful. Last week I tried to add an excursion and also cancel one. I have never received any response so I don't know what has happened. I suppose I will have to try to phone again this week, not altogether easy from Australia because of differing time zones not to mention cost.
Reply With Quote

Ad Sponsored By
  #6  
Old March 5th, 2007, 10:10 AM
tray's Avatar
tray tray is offline
Cool Cruiser
 
Join Date: Sep 2005
Location: Sugar Land TX-outside Houston
Posts: 992
Default golspie: do you need me to call for you?

I am here in Texas and would be happy to call NCL for you to ask any questions you may have. My email is slisse@houston.rr.com if you want to email me any information you may not want on these boards!

Tracey
__________________
11/2003 RCCL Rhapsody of the Seas
11/2004 RCCL Navigator of the Seas
11/2005 NCL Sun
12/2006 NCL Jewel
6/2007 NCL Pride of Hawaii
3/2008 RCCL Voyager of the Seas
6/2010 RCCL Oasis of the Seas
3/2012 RCCL Voyager of the Seas

Reply With Quote

  #7  
Old March 5th, 2007, 04:48 PM
mitsguy2001 mitsguy2001 is offline
Cool Cruiser
 
Join Date: May 2006
Posts: 1,662
Default

Quote:
Originally Posted by skt4cruise View Post
We booked all our excursions from the NCL site 2 weeks ago for our Sept 26 cruise. Worked like a charm, received an email receipt, the bookings show on the site under our name and they sent a copy of all to our agent. We will not be charged for them until we board and actually use them.
How do you get the booking to show up on the site under your name? What site are you talking about? Thanks.
Reply With Quote

  #8  
Old March 5th, 2007, 06:37 PM
RSWBADGER's Avatar
RSWBADGER RSWBADGER is offline
Cool Cruiser
 
Join Date: Aug 2006
Location: North Georgia
Posts: 1,926
Default

Quote:
Originally Posted by mitsguy2001 View Post
How do you get the booking to show up on the site under your name? What site are you talking about? Thanks.
https://www.ncl.com/nclweb/secure/bo...fSk2!662982407

Have you created a USERNAME and PASSWORD?

Book your Shore Excursions Online

You'll want to make the most of your time in port and there's no better way than with an NCL Shore Excursion. Now, you can book your Shore Excursions in advance of your cruise so there's one less thing to do when you get onboard. NCL offers hundreds of Shore Excursions so you can be sure to find just what you're looking for. We've also included a few of our top picks in each port in case you're having trouble deciding. Have fun exploring!

Search Shore Excursions
__________________
Reply With Quote

  #9  
Old March 5th, 2007, 06:51 PM
mitsguy2001 mitsguy2001 is offline
Cool Cruiser
 
Join Date: May 2006
Posts: 1,662
Default

Quote:
Originally Posted by RSWBADGER View Post
https://www.ncl.com/nclweb/secure/bo...fSk2!662982407

Have you created a USERNAME and PASSWORD?

Book your Shore Excursions Online

You'll want to make the most of your time in port and there's no better way than with an NCL Shore Excursion. Now, you can book your Shore Excursions in advance of your cruise so there's one less thing to do when you get onboard. NCL offers hundreds of Shore Excursions so you can be sure to find just what you're looking for. We've also included a few of our top picks in each port in case you're having trouble deciding. Have fun exploring!

Search Shore Excursions
No matter what I do, nothing will make my shore excursions show up. I booked them months ago. Am I just missing something? Or did NCL screw up my reservation?

Yes, I did create a username and password, and did so months ago.

Last edited by mitsguy2001; March 5th, 2007 at 06:57 PM.
Reply With Quote

  #10  
Old March 5th, 2007, 07:24 PM
RSWBADGER's Avatar
RSWBADGER RSWBADGER is offline
Cool Cruiser
 
Join Date: Aug 2006
Location: North Georgia
Posts: 1,926
Default

Did you receive an e-mail confirmation? Shore execursions can be booked on-line with confirmations sent within 48 hours, but there is nowhere to sign on and view what has been booked.
__________________
Reply With Quote

  #11  
Old March 5th, 2007, 10:23 PM
Brownies52 Brownies52 is offline
Cool Cruiser
 
Join Date: Sep 2006
Location: Phoenix,AZ
Posts: 177
Default

I booked my excursions on Sunday afternoon and received the email confirmation at 2am Monday. I was surprised it was so quick, but one of the confirmations was listed from "fsconnect@ncl.com" and went to my junk box. My junk box is deleted every 24 hours, so I always check it just in case. The other confirmation was from "Norwegian Cruise Line" and went to my Inbox. The email address that accompanied these in case of any problems is shorex@ncl.com Says to include your reservation number. Hope this helps.
Reply With Quote

  #12  
Old March 5th, 2007, 10:24 PM
mitsguy2001 mitsguy2001 is offline
Cool Cruiser
 
Join Date: May 2006
Posts: 1,662
Default

Quote:
Originally Posted by RSWBADGER View Post
Did you receive an e-mail confirmation? Shore execursions can be booked on-line with confirmations sent within 48 hours, but there is nowhere to sign on and view what has been booked.
Someone else said he is able to view his excursions online.
Reply With Quote

  #13  
Old March 5th, 2007, 10:52 PM
Snowrose's Avatar
Snowrose Snowrose is offline
Cool Cruiser
 
Join Date: Jan 2007
Posts: 456
Default

I booked our excursions in December for our January 2007 cruise with 0 problem. Even though the acct was in DH's name and email address, I knew what our booking number and all was so I had no problem logging on as him (with his permission) and booking 4 excursions.

We received an email confirmation within 48 hrs.

Teri
__________________
Teri and Brian




NCL Jewel - a Hurricane, Halloween and Harry Potter Oct 28, 2012
NCL Spirit Jan 23, 2007
HAL Maasdam Mediterranean cruise 1996
Clipper ship Manitou on Lake Michigan 1993
NCL Starward - W. Caribbean, way back in 1986
Reply With Quote

  #14  
Old March 7th, 2007, 12:14 PM
royalblue royalblue is offline
Cool Cruiser
 
Join Date: Feb 2007
Location: Stratford, CT
Posts: 16
Default

I booked our cruise through a TA and was wondering what to do about booking excursions online when I didn't book through NCL. Can anyone help? We cruise in December. Thank you.
Reply With Quote

  #15  
Old March 7th, 2007, 05:19 PM
Snowrose's Avatar
Snowrose Snowrose is offline
Cool Cruiser
 
Join Date: Jan 2007
Posts: 456
Default

Quote:
Originally Posted by royalblue View Post
I booked our cruise through a TA and was wondering what to do about booking excursions online when I didn't book through NCL. Can anyone help? We cruise in December. Thank you.
We booked with an online discounter. With our email and letter confirmation we received a reservation or booking number. You can go on the NCL website and create an account with that reservation number. From there you can fill out a few forms (otherwise sent to you by mail) they need for customs and such information, and you can also book your excursions.

HTH!

Teri
__________________
Teri and Brian




NCL Jewel - a Hurricane, Halloween and Harry Potter Oct 28, 2012
NCL Spirit Jan 23, 2007
HAL Maasdam Mediterranean cruise 1996
Clipper ship Manitou on Lake Michigan 1993
NCL Starward - W. Caribbean, way back in 1986
Reply With Quote

Reply

Bookmarks


Ad Sponsored By
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 05:17 AM.


© 1995 - 2014, The Independent Traveler, Inc. All rights reserved.
"A Community of People Who Love To Cruise"
All of the information contained within Cruise Critic is protected by copyright. You may, however, download a single copy only for your personal use.