Go Back   Cruise Critic Message Board Forums > Cruise Lines "P - Z" > Princess Cruises
 
Register here!
Forgot Your Password?


Notices

Princess Cruises
Read thousands of Princess Cruise Reviews from real cruisers and compare the best Princess Cruise Deals

NEW! Find Your PRINCESS Roll Call

Reply
 
Thread Tools Display Modes
  #1  
Old May 28th, 2007, 12:03 PM
karen78739 karen78739 is offline
Cool Cruiser
 
Join Date: May 2007
Posts: 1
Default Princess Fine Art Auctions...Buyer Beware!

Princess Fine Art Auctions...Buyer Beware!

If you're planning to attend an art auction on one of the Princess cruise ships, I'd like to warn you of the pit-falls of buying their art based on my recent experience.

My husband and I had purchased several works of art on previous cruises and had been impressed by both the promises of the auctioneers and the follow-up by Princess Fine Art. We'd spent about $80,000 total and, as promised, had been allowed to return one piece for a full refund and another to be reframed. In another case, Princess asked us to return a Picasso etching because they were no longer sure of its authenticity. In that case, they gave us an additional 15% because our money had been tied up in it for almost two years. Long story short, our previous experiences had been good, so we didn't hesitate to spend more money when we took a cruise on the Star Princess in the fall of 2006.

During our cruise in the fall, we purchased (or rather attempted to purchase): 1) an Alexandra Nechita painting, which we selected from a photograph because the painting was on another ship, 2) an Alexandra Nechita sculpture at an auction on the ship, and 3) a Roxy lithograph that was not on the ship but which we'd seen before. Here's how each of those purchases turned out...

1) Alexandra Nechita painting, $42,000 plus buyer's premium of $4200.
When we received the painting and saw it in person, we decided that we did not want it, partly because the colors were not as vibrant as we expected and partly because we decided we wanted something larger (which we WOULD have bought on a future Princess cruise). Although we'd been told we had 90 days to return the painting for a full refund, I received a message from Princess on January 15th saying that they would NOT refund the $4200 buyer's premium. Fortunately for us, their accounting department screwed up and I had already received a check for the full amount a couple of days prior to their message.

2) Alexandra Nechita sculpture, $13,500 plus buyer's premium of $1350. We were led to believe we were buying the sculpture on the ship, as they supposedly had three in their inventory; however, six weeks later when we still hadn't received it, I inquired as to where it was and found out that they were waiting on additional sculptures from the artist and that it would be approximately SIX MONTHS before we would receive it. Initially I was told that our buyer's premium would be forfeited if we cancelled the order, but after I pointed out that selling one piece of fine and delivering another constitutes fraud, I did receive a message that the full amount would be returned. I finally received a check on February 23rd, approximately six weeks after I asked for a refund and over four months after we had paid for the sculpture in full.

3) Roxy lithograph, approximately $200. This was another piece I had to inquire about after six weeks, only to find out they had no record of the purchase. After I provided proof, they did send it promptly; however, the frame was damaged and the glass scratched. They offered to reframe it, so I returned it, and it was then sent back in another frame that was also damaged, but we decided to just live with it.

While I still believe you can SOMETIMES get good prices on the artwork from Princess, you really have to do your research. For example, shortly before our fall cruise we had been to a Nechita show at a local gallery, and so we knew the prices on the less expensive works (like the lithos) were a good deal, but the paintings were selling right at the same price. The other advice I'd give is: 1) Don't buy anything unless you're absolutely sure you want to keep it forever or are willing to sell it through a third party, 2) Don't believe anything the auctioneers tell you...there's a reason it's not in writing, and 3) Don't believe that Princess Fine Art values you as a customer, no matter how much you spend.
Reply With Quote

Ad Sponsored By
  #2  
Old May 28th, 2007, 12:11 PM
Ethel5's Avatar
Ethel5 Ethel5 is offline
5,000+ Club
 
Join Date: Aug 2000
Location: North of Tampa, FL USA
Posts: 7,120
Default

Thank you for sharing your experiences and frustrations.

I still can't see why anyone would purchase fine art on a ship-just as I can't understand why one would have their teeth whitened on a ship! I guess to each his own, but it's not for me.
__________________
Donna

"If you reject the food, ignore the customs, fear the religion, and avoid the people, you might better stay home." - James Michener


Reply With Quote

  #3  
Old May 28th, 2007, 12:21 PM
Colo Cruiser's Avatar
Colo Cruiser Colo Cruiser is offline
30,000+ Club
 
Join Date: Jan 2004
Location: COLORADO
Posts: 39,112
Default

Quote:
Originally Posted by Ethel5 View Post
Thank you for sharing your experiences and frustrations.

I still can't see why anyone would purchase fine art on a ship-just as I can't understand why one would have their teeth whitened on a ship! I guess to each his own, but it's not for me.

You forgot boxing.....


Karen sorry about your bad experience, at least you received your money back though.
__________________
REGAL PRINCESS
GRAND MEDITERRANEAN
SEPT 23RD 2014
PRE CRUISE WITH FAMILY IN MILAN!

Princess Elite Member
52 Princess Cruises



USNS HARKNESS T-AGS 32

Last edited by Colo Cruiser; May 28th, 2007 at 12:24 PM.
Reply With Quote

  #4  
Old May 28th, 2007, 12:26 PM
Casshew's Avatar
Casshew Casshew is offline
5,000+ Club
 
Join Date: Jun 2004
Location: YYZ
Posts: 5,887
Default

Hi karen, why not just go to a reputable art gallery/dealer for your purchases? I think you are really rolling the dice purchasing art on a ship.
__________________
Golden, Star & Caribbean Princess, Disney Wonder & Magic, Crystal Serenity, NCL Sun, Carnival Festivale & Jubilee, Home Lines Homeric, Thomson Cruises Topaz, Epirotiki Atlas & Oceanos --->

.... . .
Reply With Quote

  #5  
Old May 28th, 2007, 12:28 PM
Colonel_Clobber Colonel_Clobber is offline
Cool Cruiser
 
Join Date: Apr 2007
Posts: 105
Default

The title of this thread should be "Impulse Buyers Beware"
Reply With Quote

  #6  
Old May 28th, 2007, 12:38 PM
Jacqueline Jacqueline is offline
Cool Cruiser
 
Join Date: Jul 2000
Location: Katonah,NY, USA
Posts: 2,449
Default

All things considered, despite the hassle factor, you appeared to work most of your issues out with Princess. It does seem that you did your research, but one is not going to get the same degree of customer satisfaction in dealing with a large organization as you would with a local gallery. This is not to be unexpected. And it is reflected in the lower price that you paid than you would otherwise (by your own admission).
Most of us buy relatively inexpensive pieces of art and do not have the same issues regarding buyers premiums and items not in stock.
I think I can say - without going out on a limb- that your purchases are not typical of those of most of us on CC. I think it is going for us to be hard to relate to your dissatisfaction.
__________________
Jacqueline Jadzaluk@aol.com
Caribbean Princess March 2011 So Caribbean
HAL Westerdam October 1 2010 Black Sea
AOS August 2009 So Caribbean
Celebrity Summit Feb 2009 So Caribbean
Crown Princess Spring Break So Caribbean 2006
Golden Princess Spring Break So Caribbean 2005
Hal Westerdam London to Athens July 30 2004
Celebrity Constellation So Caribbean Spring Break 04
Tahitian Princess - Tahiti ! August 2003
Grand Princess Spring Break 2003
Brilliance of the Seas Baltic 2002
Ocean Princess Alaska 2001
Celebrity Zenith Bermuda 2001
Grand Princess Med 2000
--------------------------------
QE2 1985 - Hurricane Kate- NY round trip to Carribean
Cunard Countess
Greek Islands 1983
Reply With Quote

  #7  
Old May 28th, 2007, 12:38 PM
ck53's Avatar
ck53 ck53 is offline
Cool Cruiser
 
Join Date: Aug 2005
Location: Westfield, NJ
Posts: 1,382
Default

Hi Karen,

I'm sorry this has happened to you.

I'm curious, do you buy all you art from Princess or other lines?

There have been some posts here on the possible pitfalls of buying art on a ship. The bottom line is to only buy something you like and not something at a bargain to resell. You can do a search under "art auctions"

I work in the art world and I can't understand that paintings (oils) supposedly worth thousands of $ are stored in a large closet that has no humidity control (protects the oils and lessens cracking). There is no dust protection (dulls the paint) or any normal safeguards. I once saw an auction person touching up a scratch. It was on a frame but it still makes you wonder!

Also, most art when it is shipped if it is over a certain $ amount ,it is not covered under your home owner's policy. You need special transit insurance. On land, most high end galleries provide art transit and the gallery covers the insurance until delivered. They do not use common carriers, like UPS or Fedex.This is not the case on Princess.

Anyway, again I am sorry this all happened to you but I am sure, for many years,you will enjoy all the artwork you already have.
Reply With Quote

  #8  
Old May 28th, 2007, 01:06 PM
stuNYC's Avatar
stuNYC stuNYC is offline
Cool Cruiser
 
Join Date: Dec 2001
Location: new york, new york, USA
Posts: 329
Thumbs down beware of impulse buying

I bought a Norman Rockwell litho signed and numbered on a Celebrity ship which has Park West as their art dealer. I always wanted a Rockwell but never did any prior research.

When I came home I researched my purchase which had yet to be delivered on the web. Long story short when I saw that I could buy the same picture in poster form for $50 instead of the $4200 I paid for it, I called Park West the day after we got home and said that I changed my mind. Fortunately for me, they gave me a full credit. I am amazed at how many people buy on board. I did buy one picture which we hung and enjoy but it was an litho on canvas that was embellished and was under $1000.

Last cruise I saw Rembrandt etchings going like hot cakes. I presume people know what they are buying.

It seems that Princess has their own art sales.

I am sorry for your troubles and believe ANYONE, no matter the price of the piece, CAN RELATE TO YOU
__________________
Horizon- Bermuda- August 2001
QE2- Caribbean -May 2002
Zenith- Bermuda - August 2003
Voyager of the Sea- Caribbean -June 2005
Constellation- W Caribbean- November 2006
Mercury- Alaska -June 2007
Pride of America-Hawaii- January 2010
Marina-Carribean-March 2012
Marina- Aus/NZ South Pacific- March 2013
Infinity-Ft Lauderdale to Buenos Aires B2B -December 7, 2013-January 4, 2014
Riviera- Barcelona to Istanbul Sept 2014
Reply With Quote

  #9  
Old May 28th, 2007, 01:16 PM
Colo Cruiser's Avatar
Colo Cruiser Colo Cruiser is offline
30,000+ Club
 
Join Date: Jan 2004
Location: COLORADO
Posts: 39,112
Default

Quote:
Originally Posted by stuNYC View Post
When I came home I researched my purchase which had yet to be delivered on the web. Long story short when I saw that I could buy the same picture in poster form for $50 instead of the $4200 I paid for it, I called Park West the day after we got home and said that I changed my mind. Fortunately for me, they gave me a full credit. I am amazed at how many people buy on board. I did buy one picture which we hung and enjoy but it was an litho on canvas that was embellished and was under $1000.

This is exactly the reason why Princess devotes so much time and space to this part of the business on every ship.

Then there are the people that go home and are disatisfied and never do anything about it.

Can you imagine the profit???
__________________
REGAL PRINCESS
GRAND MEDITERRANEAN
SEPT 23RD 2014
PRE CRUISE WITH FAMILY IN MILAN!

Princess Elite Member
52 Princess Cruises



USNS HARKNESS T-AGS 32
Reply With Quote

  #10  
Old May 28th, 2007, 01:23 PM
AZbeachboy's Avatar
AZbeachboy AZbeachboy is offline
Cool Cruiser
 
Join Date: Feb 2006
Location: Tucson, AZ
Posts: 1,549
Default

I like the art auctions. I go for the free champagne.
__________________
Jim

"Dad, don't worry about missing the beach, Arizona is all beach, just no water"
Reply With Quote

  #11  
Old May 28th, 2007, 03:07 PM
Soak up the Sun's Avatar
Soak up the Sun Soak up the Sun is offline
Cool Cruiser
 
Join Date: Jul 2002
Location: Kentucky
Posts: 68
Default

Karen,

We've purchased a lot of art on cruises. We sailed Carnival once and Royal Caribbean 3 times and purchased art on every sailing. These cruise lines deal with Park West and we've never had any problems and are extremely satisfied with there service.

What company does Princess go through to get their art?
__________________
Diamond Princess.........08-16-08 Alaska
Sovereign of the Seas..10-15-07 Bahamas
Vision of the Seas........03-26-06 Mexican Riviera
Mariner of the Seas......12-14-03 Western Caribbean
Voyager of the Seas.....01-12-03 Western Caribbean
Carnival Destiny...........05-13-01 Southern Caribbean
Reply With Quote

  #12  
Old May 28th, 2007, 04:15 PM
ttwalker23 ttwalker23 is offline
Cool Cruiser
 
Join Date: May 2007
Posts: 27
Default

Soak up the Sun,

Princess has its own Art Department. That's why "Princess devotes so much time and space to this part of the business on every ship"
Reply With Quote

  #13  
Old May 28th, 2007, 04:43 PM
Lewdog's Avatar
Lewdog Lewdog is offline
Cool Cruiser
 
Join Date: Dec 2005
Location: Cleveland, Ohio
Posts: 1,140
Default

why not buy from local artists? they always need the income and unlike what you buy on the ship you are getting an origianl piece, not a copy. You never know when you are getting a piece from the next great master
__________________
Digital Creative Services


Go Cleveland Crush! - Mikkayal #9
Reply With Quote

  #14  
Old May 28th, 2007, 04:54 PM
Fuzzzy's Avatar
Fuzzzy Fuzzzy is offline
Cool Cruiser
 
Join Date: Nov 2005
Location: Seattle - Great coffee, wines and beer
Posts: 1,539
Default

Quote:
Originally Posted by AZbeachboy View Post
I like the art auctions. I go for the free champagne.
Me too. However, after a couple of glasses I usually buy something. LOL
__________________
Upcoming Cruises:
Golden Princess - Canada (Sept 2007)
Grand Princess - W. Carribean from Ft. Lauderdale (Mar 2008)
Golden Princess - Canada (May 2008)
Emerald Princess - Barcelona to Venice (July 2008)
Golden Princess - Canada (Sept 2008)
Star Princess - Mexican Riviera (Dec 2008)
Star Princess - Canada (May 2009)

Recent Cruises (this decade):
Sun Princess - Alaska Inside Passage (July 2007)
Golden Princess - Canada (May 2007)
Diamond Princess - Mexican Riveria (Apr 2007)

Grand Princess - W. Caribbean from Galveston (Feb 2007)
Regal Princess - Panama full transit (Dec 2006)
HAL Veendam - Canada (Sept 2006)
Dawn Princess - Canada (Sept 2006)
Caribbean Princess - E. Caribbean from Ft. Lauderdale (Feb 2006)
Sapphire Princess - Mexican Riviera (Dec 2005)
Reply With Quote

  #15  
Old May 28th, 2007, 04:55 PM
jlp20's Avatar
jlp20 jlp20 is offline
Cool Cruiser
 
Join Date: Feb 2002
Location: 14 Miles From Los Angeles Cruise Center
Posts: 2,297
Default

From our very first cruise, the entire concept of buying “art” while on a cruise never made sense to me.

The vast majority are prints or copies, not originals.

Cruise lines only do this sort of thing unless they are profitable. From a distance, we have watched two “auctions” where maybe people bid on one out of six pieces presented. The markup on that one item has to be immense to cover the items that don’t sell.

The concept of buying this type of item while on a ship eludes me; unless this was the only place it could be obtained.
__________________
Anything that doesn't kill you,,, just hurts a hell of a lot

Sea Princess 2/2002 Mexico
Star Princess 2/2003 Mexico (2nd time)
Carnival Pride 10/2004 Mexico (3rd time)
Diamond Princess 5/2005 Alaska
Sapphire Princess 12/2005 Mexico (4th time)
Dawn Princess 11/2006 Mexico (5th time)
Caribbean Princess 6/2007 W. Carribean
Golden Princess 11/2007 Mexico (6th time)
Sapphire Princess 11/2008 Mexico (7th time)
Star Princess 6/2009 Alaska
Mariner of the Seas 12/2009 Mexico (8th time)
Sapphire Princess 12/2010 Mexico (9th time)
Coral Princess 10/2011 Trans Panama Canal
Reply With Quote

  #16  
Old May 28th, 2007, 05:20 PM
AZbeachboy's Avatar
AZbeachboy AZbeachboy is offline
Cool Cruiser
 
Join Date: Feb 2006
Location: Tucson, AZ
Posts: 1,549
Default

Quote:
Originally Posted by Fuzzzy View Post
Me too. However, after a couple of glasses I usually buy something. LOL
I have to admit I also enjoy some of the commentary of the art dealers. We did talk to one dealer outside the auction about bying a piece.

But than you all who do buy for providing the champagne.
__________________
Jim

"Dad, don't worry about missing the beach, Arizona is all beach, just no water"
Reply With Quote

  #17  
Old May 28th, 2007, 05:28 PM
Colo Cruiser's Avatar
Colo Cruiser Colo Cruiser is offline
30,000+ Club
 
Join Date: Jan 2004
Location: COLORADO
Posts: 39,112
Default

Quote:
Originally Posted by AZbeachboy View Post
But than you all who do buy for providing the champagne.

HUH??
__________________
REGAL PRINCESS
GRAND MEDITERRANEAN
SEPT 23RD 2014
PRE CRUISE WITH FAMILY IN MILAN!

Princess Elite Member
52 Princess Cruises



USNS HARKNESS T-AGS 32
Reply With Quote

  #18  
Old May 28th, 2007, 06:50 PM
llandaff llandaff is offline
Cool Cruiser
 
Join Date: Dec 2002
Posts: 142
Default

Quote:
Originally Posted by Colo Cruiser View Post
HUH??

I think there's a 'k' missing on 'than'!
Reply With Quote

  #19  
Old May 28th, 2007, 08:08 PM
AZbeachboy's Avatar
AZbeachboy AZbeachboy is offline
Cool Cruiser
 
Join Date: Feb 2006
Location: Tucson, AZ
Posts: 1,549
Default

Quote:
Originally Posted by llandaff View Post
I think there's a 'k' missing on 'than'!
You are correct. Sorry!
__________________
Jim

"Dad, don't worry about missing the beach, Arizona is all beach, just no water"
Reply With Quote

  #20  
Old May 29th, 2007, 12:44 AM
captainron's Avatar
captainron captainron is offline
Cool Cruiser
 
Join Date: Oct 2004
Location: Red Deer, AB, Canada
Posts: 2,899
Default Champers!!!

AZ,
Love the cheap Princess champers or whatever it is they serve with or without OJ. Don't forget to get up there early near the front so you can get the answers to the trivia questions and win "free" artwork.
Everyone,
Some people have problems others none.
I purchased a beautiful large Maturos in the Explorer's Lounge on the Coral last year which is gorgeous and an original watercolour by Patrice (in the same style as Yitzak Tarkay).
In addition I have purchased two Tarkay seriolithographs while with RCCL through Park West and now get notified of auctions in Calgary and Edmonton.
Absolutely no problems as long as you know what you're looking for and like what you buy.

Ciao for now!!!
__________________
Captain Ron
Empress of England (CP)
1959 - Greenock to Montreal
Oriana (P & O) 1973 - San Francisco to Auckland
Atlas (Epirotiki) 1987 - Eastern Mediterranean
Viking Serenade (RCCL) 1998 - Los Angeles to Baja rtn
Paradise (Carnival) 2003 - Miami Southern Caribbean
Explorer of the Seas (RCCL) 2004 - Miami Western Caribbean
Coral Princess (Princess) 2006 - FLL to YVR
Golden Princess(Princess) 2008 - LAX to YVR
Star Princess (Princess) 2009 - SYD to LAX

Diamond Princess (Princess) 2010 - WTT/YVR

Crown Princess (Princess)
2011 - British Isles
SOU/SOU

Star Princess (Princess)
Mar 2013 - SCL (Valparaiso)/LAX
Reply With Quote

Reply

Bookmarks


Ad Sponsored By
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 06:44 PM.


© 1995 - 2014, The Independent Traveler, Inc. All rights reserved.
"A Community of People Who Love To Cruise"
All of the information contained within Cruise Critic is protected by copyright. You may, however, download a single copy only for your personal use.