Posted February 8th, 2008, 12:13 AM
I just received an e-mail regarding the Loyalty Program
RE: Crown & Anchor Loyalty Program
Thank you for your e-mail. We apologize for any delay in our response. We understand your concern regarding what you have heard, however, we do not currently have any changes scheduled. We will be sure to note your thoughts about this on our member survey so the proper personnel are aware should this change ever be considered.
Robert, we look forward to welcoming you onboard again soon.
Crown & Anchor Society
ADDITIONAL QUESTIONS? COMMENTS?
Call: 1-800-526-9723, 9 AM to 11 PM EST, Monday-Friday, 10 AM to 8 PM EST Saturday-Sunday
(Outside the United States or Canada: +1-316-554-5951)
Visit our Web site: www.royalcaribbean.com
E-mail us: firstname.lastname@example.org
Write us: Crown & Anchor Society
P.O. Box 026053
Miami, FL 33102-6053
*** Be sure to keep your Crown & Anchor Membership Number handy and always provide it every time you book a Royal Caribbean cruise vacation to get all the benefits to which you are entitled. ***
From: Bob Kriwitsky
Sent: 1/30/2008 08:55:22 AM
Subject: Crown & Anchor Loyalty Program( ATTN: Management Team)
Dear Crown & Anchor Corporate Management: I have be told that requirements to obtain the level of Diamond & Diamond Plus, are going to be raised to 25 & 50 respectfully. The reason I am contacting your office, is to find out if there is any truth to this information. I would appreciate a formal response. I am well aware of the current requirements, to reach the different levels. I would appreciate, more than a canned response to my question. I have been a loyal customer of RCCL. I currently have one cruise reservation. I am planning to book, two more in the very near future. This will have an impact, on whether I book the future cruises with RCCL. Thank you in advance for you attention to this matter. Sincerely Robert Kriwitsky Crown & Anchor Membership #*********