Why are Spirit Reviews so bad on Trip Advisor

Welcome to Cruise Critic! If you'd like to participate on our forums by joining in the conversation, please Register Now! Be sure to visit our FAMOUS Roll Call forums, where you can meet other cruisers sailing with you and share a tour or shore excursion and SAVE MONEY!

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
All times are GMT -4.
The time now is 09:31 PM.
#1
23 Posts
Joined May 2008
All recent reviews seem to say bad food, no at sea activities, pool too small, etc etc

Does anyone have anything positive to say about recent sailings on Spirit - particularly those travelling with children over the age of 5?
#2
Maryland
3,976 Posts
Joined Apr 2008
Remember that many people that are pleased with their trip don't bother to post a review. However, those that are not pleased want to vent, so they make the effort. Reviews are simply people's opinions, and you need to read them with an open mind and sort through the complaints. Many people complain about many things, many of which might not be considered a problem by you.

I'd suggest reading the reviews here on CC as you are more likely to see both good, and not so good reviews.
Expand Signature
Collapse Signature
Charter member of the H!Jackers Society of Ocean's 11

Official hostess for BACE 1 & 2
#3
2,030 Posts
Joined Jan 2000
[quote=phychoice;14815009]All recent reviews seem to say bad food, no at sea activities, pool too small, etc etc QUOTE]

Trip Advisor is excellent for reasing hotel/resort reviews, but when it comes to cruise reviews, I would stay at Cruise Critic..... they seem more detailed with the good and the bad points.
#4
Here, there and everywhere
1,363 Posts
Joined Jun 2005
I loved the Spirit! We had rain on every single day on our cruise, but I still had a blast. There was always plenty to do on-board. In fact, there was so much, that we found we were constantly taking our Daily's out and saying, "Hmmm.. I want to go to this, but there's this too... which should we do?"

The crew was terrific... they couldn't have been more friendly or helpful.

I found the food was far superior on the Spirit to the Crown or the Dawn. The chef was trained in Austria.. and OMG.. the food was really, really good. The chocolate buffet was the best I had had on any ship.

The ship itself has a special charm, as it was originally an Asian ship. Make sure you find the viewing room so you can see the helm. It's interesting to watch.

The shows were great.. everything was great. You'll have a wonderful time.
Expand Signature
Collapse Signature
NCL Gem
Queen Mary 2
Windstar Windspirit
NCL Crown (2x)
NCL Spirit
NCL Dawn
Regent Sun
Chandris Amerikanis
Windjammer Polynesia
Windjammer Flying Cloud
Tall Ships: STS Sir Winston Churchill
STS Prince William
STS Stavros
HMS Rose
Kruzenstern
Gazela of Philadelphia
#6
Summerville, SC
6,748 Posts
Joined Oct 2005
Because ANYONE can go on Tripadvisor and say ANYTHING they want. Even if they provide false information, it stays. And unlike here, others cannot comment on what the "reviewer" states.

Plus people are much more likely to put something on Tripadvisor if they have complaints, then if they had a great time.

Example: researched a hotel on Tripadvisor recently. The hotel I was interested in had four recent reviews. Two stated front desk personnel were awful, one thought they were great and one thought they were just ok. Three stated the rooms were tiny and cramped and one found them spacious and comfortable. Now who the heck do I believe??
Expand Signature
Collapse Signature
Past/Upcoming Cruises:
Song of Norway -1981
Fair Sky -1985
Nordic Prince -1990
Norwegian Sea -2004
Celebration -2005
Norwegian Majesty -2006
Mariner of The Seas - Sep. 2007
Norwegian Star -April 2008
Carnival Glory -November 2008
Celebrity Constellation - April 2009
Carnival Spirit - August 2009
Celebrity Mercury -March 2010
Celebrity Constellation -March 2011
Celebrity Silhouette -March 2012
Freedom of The Seas -April 2013 (two Back-to-Back cruises)
Carnival Fantasy -August 2014
Celebrity Silhouette -March 2015
Carnival Sunshine - May 2016
Carnival Sunshine -November 2016
Carnival Magic - February 2017
Oasis of The Seas - October 2017
MSC Seaside - January 2018
Celebrity Edge - January 2019





#9
6,030 Posts
Joined Feb 2008
We read many complaints about Spirit and went last year with a 8 yr old and 4 yr old. Everything was great. Kids had fun in Kids Crew as well as in the rear pool.

Ship is getting a bit worn, but no problems. The biggest problems were from some of the rude guests.
#10
Sumter, SC
4,031 Posts
Joined Feb 2003
Originally posted by CruisnGram
Remember that many people that are pleased with their trip don't bother to post a review. However, those that are not pleased want to vent, so they make the effort. Reviews are simply people's opinions, and you need to read them with an open mind and sort through the complaints. Many people complain about many things, many of which might not be considered a problem by you.

I'd suggest reading the reviews here on CC as you are more likely to see both good, and not so good reviews.

CruisingGram,

I think the above is a little bit of "eating your cake and having it too"

Remember that many people that are pleased with their trip don't bother to post a review.
I just did a very, very quick count of the (1st page of) C/C reviews for the Spirit and the Dawn. 80% (44/50 on Dawn & 36/50 on Spirit) wrote either excellent or outstanding reviews (4 or 5 fish). So it would appear (to me at least), that the large majority of people who post give favorable reviews.

I'd suggest reading the reviews here on CC as you are more likely to see both good, and not so good reviews.
And I would agree with that statement. You will also find this same mix on other cruise review boards . . I know as I read most of the other cruise review boards. . . . . . . I will admit not Trip Advisor though.

Why are Spirit Reviews so bad on Trip Advisor
Could the answer to this question be that perhaps the Spirit is not living up to expectations, at least as of late. I don't know, but just take a look at the figures quoted above. 88% gave favorable reviews to Dawn while only 72% gave favorable reviews to Spirit (a rather wide variant). Conversely 6% (3/50) gave miserable reviews (1 or 2 fish) to Dawn, while 16% (8/50) did so to Spirit . . . . . and this was on Cruise Critic.

Perhaps something is not "right" on Spirit.

Just saying.
Expand Signature
Collapse Signature
John B.


"A veteran - whether active duty, retired, national guard or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to "The United States of America", for an amount of "up to, and including my life. That is honor and courage."


"Life is not a journey to the grave with the intention of arriving safely in a pretty & well preserved body, BUT rather to SKID In BROADSIDE, completely used up, totally worn out, and SCREAMING "WOW---WHAT A RIDE!!"

"I've seen better days, but I've seen worse. I don't have everything I want, but I do have all I need. I woke up with some aches and pains, but I woke up. My life may not be perfect, but I am blessed".

#11
New York State
1,230 Posts
Joined Jan 2008
Originally posted by phychoice
All recent reviews seem to say bad food, no at sea activities, pool too small, etc etc

Does anyone have anything positive to say about recent sailings on Spirit - particularly those travelling with children over the age of 5?
take a look at my review on Cruise Critic http://www.cruisecritic.com/memberre...?EntryID=41611

I have 4 sons all over age 5 and they LOVED the ship!!!
Expand Signature
Collapse Signature


A Bad Day on Vacation
Always Beats
A Good Day at Work
Carnival Conquest 4-8-2018 (DS#4 Grad Cruise) Port Everglades, Nassau, Half Moon Cay, Grand Turk, Amber Cove, Dominican Republic
Carnival Vista 1-8-2017 (DS#3 Grad Cruise)-Miami, Ocho Rios Jamaica, Grand Cayman Cayman Islands & Cozumel, Mexico
Carnival Liberty 3-29-2014 (DS#2 Grad Cruise)- (DS-Miami, Half Moon Cay, St. Thomas, San Juan, Grand Turk First picture review http://boards.cruisecritic.com/showt...rnival+liberty
Carnival Destiny 4-16-2012 (DH 50th Birthday)- Miami, Half Moon Cay, Nassau, Grand Turk Review: http://boards.cruisecritic.com/showthread.php?t=1630132
Emerald Princess 5-2-2010 (Adults only cruise)- Port Everglades, Princess Cays, St Thomas, St Maarten, Grand Turk
Norwegian Spirit 4-27-2008 (DS#1 Grad Cruise)- NYC, Port Canaveral, Nassau, Freeport Review: http://boards.cruisecritic.com/showthread.php?t=770773
#12
226 Posts
Joined Jan 2008
Just for balance here, we didn't love the Spirit! Nor did the other 5 families we traveled with. I don't hate the Spirit or NCL, but my Spirit experience was a >>little<< less than I hoped for and less than I have received on a competing line

http://www.cruisecritic.com/memberre...?EntryID=41215

Also for balance. There is a strong instinct by some regulars here dismiss any and all criticism of NCL. The mantra is that all "bad" reviews are the product of chronic complainers, should be discarded and if you had any problems, your expectations were too high. On the flip side, most of the over the top positive reviews are from people who probably just got back, are pining for their lost vacation and are comparing the trip with their work day, also of little value. Someone that I met through here posted a "perfect" review of our cruise right upon arrival. A few days later, while commenting on my review this person admitted that there were many issues. Never made it to their review though.

Personally, I tend to discount the overly sour, overly sweet and any that mention concierge/butler/owners suite/courtyard/platinum Latitude member/etc. (since that will not be my experience on board).
Expand Signature
Collapse Signature
RCI Serenade of the Seas - '03
RCI Voyager of the Seas - '06
NCL Spirit - '08 bubye NCL
Carnival legend- '13 really bubye NCL!!!
#13
Central Ohio
16,195 Posts
Joined May 2003
Originally posted by DocJohnB

CruisingGram,

I think the above is a little bit of "eating your cake and having it too"



I just did a very, very quick count of the (1st page of) C/C reviews for the Spirit and the Dawn. 80% (44/50 on Dawn & 36/50 on Spirit) wrote either excellent or outstanding reviews (4 or 5 fish). So it would appear (to me at least), that the large majority of people who post give favorable reviews.



And I would agree with that statement. You will also find this same mix on other cruise review boards . . I know as I read most of the other cruise review boards. . . . . . . I will admit not Trip Advisor though.



Could the answer to this question be that perhaps the Spirit is not living up to expectations, at least as of late. I don't know, but just take a look at the figures quoted above. 88% gave favorable reviews to Dawn while only 72% gave favorable reviews to Spirit (a rather wide variant). Conversely 6% (3/50) gave miserable reviews (1 or 2 fish) to Dawn, while 16% (8/50) did so to Spirit . . . . . and this was on Cruise Critic.

Perhaps something is not "right" on Spirit.

Just saying.
Huh? Your percentages left me somewhere in your message.

Dianne
Expand Signature
Collapse Signature
USASA - We were never there. That's our story and we're sticking to it.
#14
Sumter, SC
4,031 Posts
Joined Feb 2003
Originally posted by bagelsnbrew
There is a strong instinct by some regulars here dismiss any and all criticism of NCL. The mantra is that all "bad" reviews are the product of chronic complainers, should be discarded and if you had any problems, your expectations were too high.

Personally, I tend to discount the overly sour, overly sweet .
Bingo!!

and

Bingo!!
Expand Signature
Collapse Signature
John B.


"A veteran - whether active duty, retired, national guard or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to "The United States of America", for an amount of "up to, and including my life. That is honor and courage."


"Life is not a journey to the grave with the intention of arriving safely in a pretty & well preserved body, BUT rather to SKID In BROADSIDE, completely used up, totally worn out, and SCREAMING "WOW---WHAT A RIDE!!"

"I've seen better days, but I've seen worse. I don't have everything I want, but I do have all I need. I woke up with some aches and pains, but I woke up. My life may not be perfect, but I am blessed".

#15
1,333 Posts
Joined Mar 2007
Originally posted by DocJohnB
Could the answer to this question be that perhaps the Spirit is not living up to expectations, at least as of late.
Or could it be that expectations are too high going in?

Just saying.

Sea Hound
Expand Signature
Collapse Signature
Charter Member, H!jackers Society
* Level 11 Goblin *
* Level 13 Geezle *
#16
Central Ohio
16,195 Posts
Joined May 2003
Have sailed NCL 9 times before and many different ships and found the Spirit to be a very friendly ship, one we'd like to sail again. fFirst sailed her in Nov. '07. Came home from the cruise and booked our next sail on her for Nov. '08.

Have read reviews on the ship, good, bad and ugly. DH & I take all of those reviews with a grain of salt.

Sailing the ship out of NYC could be a different experience than sailing her out of NOLA. We sailed her out of NOLA. Had such a great time we're sailing her again.

Dianne
Expand Signature
Collapse Signature
USASA - We were never there. That's our story and we're sticking to it.
#17
Sumter, SC
4,031 Posts
Joined Feb 2003
Originally posted by 98Charlie
Huh? Your percentages left me somewhere in your message.

Dianne
Dianne,

It is basic math.

50 Dawn + 50 Spirit reviews = 100 reviews. From there, the rest is easy.
Expand Signature
Collapse Signature
John B.


"A veteran - whether active duty, retired, national guard or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to "The United States of America", for an amount of "up to, and including my life. That is honor and courage."


"Life is not a journey to the grave with the intention of arriving safely in a pretty & well preserved body, BUT rather to SKID In BROADSIDE, completely used up, totally worn out, and SCREAMING "WOW---WHAT A RIDE!!"

"I've seen better days, but I've seen worse. I don't have everything I want, but I do have all I need. I woke up with some aches and pains, but I woke up. My life may not be perfect, but I am blessed".

#18
Central Ohio
16,195 Posts
Joined May 2003
Originally posted by Sea Hound
Or could it be that expectations are too high going in?

Just saying.

Sea Hound
Wish I'd said that.

Dianne
Expand Signature
Collapse Signature
USASA - We were never there. That's our story and we're sticking to it.
#19
Sumter, SC
4,031 Posts
Joined Feb 2003
Originally posted by Sea Hound
Or could it be that expectations are too high going in?


Sea Hound
Could be. I don't know.

Conversely could be expectations are lower for the majority.

Just saying . . . .
Expand Signature
Collapse Signature
John B.


"A veteran - whether active duty, retired, national guard or reserve - is someone who, at one point in his or her life, wrote a blank check made payable to "The United States of America", for an amount of "up to, and including my life. That is honor and courage."


"Life is not a journey to the grave with the intention of arriving safely in a pretty & well preserved body, BUT rather to SKID In BROADSIDE, completely used up, totally worn out, and SCREAMING "WOW---WHAT A RIDE!!"

"I've seen better days, but I've seen worse. I don't have everything I want, but I do have all I need. I woke up with some aches and pains, but I woke up. My life may not be perfect, but I am blessed".

#20
Central Ohio
16,195 Posts
Joined May 2003
Originally posted by DocJohnB
Dianne,

It is basic math.

50 Dawn + 50 Spirit reviews = 100 reviews. From there, the rest is easy.
Actually, you need to base your math on those sailings out of NY and sailings out of NOLA.

Dianne
Expand Signature
Collapse Signature
USASA - We were never there. That's our story and we're sticking to it.