Go Back   Cruise Critic Message Board Forums > Cruise Lines "A - O" > Celebrity Cruises
 
Register here!
Forgot Your Password?



 
Notices

Celebrity Cruises
NEW! Find Your CELEBRITY Roll Call

Reply
 
Thread Tools Display Modes
  #1  
Old June 30th, 2008, 02:27 PM
rev91770 rev91770 is offline
Cool Cruiser
 
Join Date: Jun 2008
Posts: 7
Unhappy Excursions sold out, even before sailing?

My wife and I are booked on the Infinity for the July 4 Alaskan cruise, and I see that some excursions are already sold out. Specifically, the dog sledding in Juneau, which my wife has wanted to do for years. I tried calling all the local operators, and they are sold out as well. I called Celebrity and they said that they reserve a limited amount of excursions to be bought on board, and that my best bet would be to go to the guest services desk after I board and try to book them.

So before I break it to my wife that we can't do the excursion, does anyone know the chances of this excursion actually being available on board? If they are available, is there a mad rush to the excursions desk where people scramble to get the last remaining slots?
Reply With Quote

  #2  
Old June 30th, 2008, 02:45 PM
lvtotrvl1's Avatar
lvtotrvl1 lvtotrvl1 is offline
Blue Ribbon Cruiser
 
Join Date: Mar 2006
Posts: 4,250
Default

They do save some for onboard booking, but it really depends how many people and what time you arrive on the ship...On my NCL cruise the shore excursion desk was jammed and I stood in line for quite a while....did not get the excursion I wanted, but one similar, and it turned out to be a great excursion
__________________
Empress of the Seas
Imagination
Fascination
Sensation
Destiny
Victory
NCL Sun
NCL Sea
Disney Magic
Disney Wonder
Celebrity Horizon
Regal Empress
Reply With Quote

  #3  
Old June 30th, 2008, 02:56 PM
TRadle's Avatar
TRadle TRadle is offline
Cool Cruiser
 
Join Date: Feb 2003
Location: Chicago Burbs
Posts: 2,306
Default

They also close down the booking at some point before the ship sails. You could also be in this window now...I'm not sure how many days before...but you are pretty close here.

Also, there will be cancellations and most likely a waiting list so don't give up hope! Enjoy your cruise!
__________________
Reply With Quote

  #4  
Old June 30th, 2008, 03:12 PM
Seahorse44's Avatar
Seahorse44 Seahorse44 is offline
Cool Cruiser
 
Join Date: Jan 2006
Posts: 223
Default

Also you can try booking on your stateroom TV as soon as you board, if it's early it might work if the lines are too long at the shorex desk. Good luck.
Reply With Quote

  #5  
Old June 30th, 2008, 03:32 PM
eileen & jay's Avatar
eileen & jay eileen & jay is offline
Cool Cruiser
 
Join Date: Jun 2004
Location: Southern California
Posts: 896
Default No problem.

Quote:
Originally Posted by rev91770 View Post
My wife and I are booked on the Infinity for the July 4 Alaskan cruise, and I see that some excursions are already sold out. Specifically, the dog sledding in Juneau, which my wife has wanted to do for years. I tried calling all the local operators, and they are sold out as well. I called Celebrity and they said that they reserve a limited amount of excursions to be bought on board, and that my best bet would be to go to the guest services desk after I board and try to book them.

So before I break it to my wife that we can't do the excursion, does anyone know the chances of this excursion actually being available on board? If they are available, is there a mad rush to the excursions desk where people scramble to get the last remaining slots?
First of all, take a deep breath...been there, done that. You're going to have a wonderful time on the Infinity in Alaska. We took that very same trip just a few weeks ago. Okay, we had the same problem but with a "sold out" sea kayaking excursion. We boarded the Infinity about 11:30 am and went straight to the Excursion Desk which opened at 12 noon. Stood in a fast-moving line and booked the desired excursion without any problems. Can't forsee any problems unless you are arriving quite a bit later. Most importantly, relax and enjoy your cruise as you are in for some spectacular scenery.
__________________
eileen & jay


Future Cruises:
Eclipse, WB Transatlantic, 11-09-14
Silhouette, Eastern Caribbean, 11-23-14
Infinity, Buenos Arias to Valparaiso, 03-01-15
Infinity, South America & Canal, 03-15-15
Eclipse, WB Transatlantic, 11-01-15
Solstice, Australia's Bottom End and New Zealand, 02-14-16
Solstice, Australia's Top End, 03-03-16


"And in the end, it's not the years in your life that count. It's the life in your years." Abraham Lincoln
Reply With Quote

Ad Sponsored By
  #6  
Old June 30th, 2008, 03:51 PM
rev91770 rev91770 is offline
Cool Cruiser
 
Join Date: Jun 2008
Posts: 7
Default

Quote:
Originally Posted by eileen & jay View Post
We boarded the Infinity about 11:30 am and went straight to the Excursion Desk which opened at 12 noon.
Was 11:30 the scheduled boarding time? I ask because my scheduled boarding is 1:00PM, and if your's was as well, I best be getting there at 11 or so!
Reply With Quote

  #7  
Old June 30th, 2008, 04:12 PM
eileen & jay's Avatar
eileen & jay eileen & jay is offline
Cool Cruiser
 
Join Date: Jun 2004
Location: Southern California
Posts: 896
Default boarding early

Quote:
Originally Posted by rev91770 View Post
Was 11:30 the scheduled boarding time? I ask because my scheduled boarding is 1:00PM, and if your's was as well, I best be getting there at 11 or so!
Hi, I know it stated 1PM as boarding time in our ticket booklet but in most cases one may board earlier. I would try to get there earlier than 1PM. We had a 7:30AM Alaska Air flight out of LAX, landed at approx. 10:15AM, got our luggage amazing fast, had a prearranged driver pick us(4) up right outside the luggage carousel and off we went to Pier 66 (maybe that drive took 30 min.) The boarding process had already started. If you can get there early don't wait, you'll avoid crowds and will be more relaxed. If there is anything else, let me know.
__________________
eileen & jay


Future Cruises:
Eclipse, WB Transatlantic, 11-09-14
Silhouette, Eastern Caribbean, 11-23-14
Infinity, Buenos Arias to Valparaiso, 03-01-15
Infinity, South America & Canal, 03-15-15
Eclipse, WB Transatlantic, 11-01-15
Solstice, Australia's Bottom End and New Zealand, 02-14-16
Solstice, Australia's Top End, 03-03-16


"And in the end, it's not the years in your life that count. It's the life in your years." Abraham Lincoln

Last edited by eileen & jay; June 30th, 2008 at 04:13 PM.
Reply With Quote

  #8  
Old June 30th, 2008, 04:19 PM
rev91770 rev91770 is offline
Cool Cruiser
 
Join Date: Jun 2008
Posts: 7
Default

Quote:
Originally Posted by eileen & jay View Post
Hi, I know it stated 1PM as boarding time in our ticket booklet but in most cases one may board earlier. I would try to get there earlier than 1PM. We had a 7:30AM Alaska Air flight out of LAX, landed at approx. 10:15AM, got our luggage amazing fast, had a prearranged driver pick us(4) up right outside the luggage carousel and off we went to Pier 66 (maybe that drive took 30 min.) The boarding process had already started. If you can get there early don't wait, you'll avoid crowds and will be more relaxed. If there is anything else, let me know.
Wow, good to know. We are arriving the night before, so can get there as early as we need to. Perhaps I should get there at 10!

FWIW, I am going to use http://www.airportdirectshuttle.com/blank.html for ground transport....
Reply With Quote

  #9  
Old June 30th, 2008, 04:33 PM
TRadle's Avatar
TRadle TRadle is offline
Cool Cruiser
 
Join Date: Feb 2003
Location: Chicago Burbs
Posts: 2,306
Default

Quote:
Originally Posted by rev91770 View Post
Wow, good to know. We are arriving the night before, so can get there as early as we need to. Perhaps I should get there at 10!

FWIW, I am going to use http://www.airportdirectshuttle.com/blank.html for ground transport....
WOW!!! I can "hear" your excitement!

Most boarding times say 1:00 pm but we always get there early; 10:00 might be too early because they still might be disembarking folks!
__________________
Reply With Quote

  #10  
Old June 30th, 2008, 05:06 PM
Verity Verity is offline
Cool Cruiser
 
Join Date: May 2008
Posts: 292
Default

If you are a member of the Captain's Club I would give them a call and see if they can get a couple of those places that are held for the ship. It's worth a call even if they say no.
Reply With Quote

  #11  
Old June 30th, 2008, 05:20 PM
rev91770 rev91770 is offline
Cool Cruiser
 
Join Date: Jun 2008
Posts: 7
Default

Quote:
Originally Posted by Verity View Post
If you are a member of the Captain's Club I would give them a call and see if they can get a couple of those places that are held for the ship. It's worth a call even if they say no.
Just gave that a shot, but they just forwarded me to the normal excursion department, who of course told me no. Thanks for the tip though; I hadn't even signed up for the club (even though I have sailed with them before) so I did so and associated my CC account with this upcoming trip.
Reply With Quote

  #12  
Old June 30th, 2008, 05:30 PM
bububr bububr is offline
Cool Cruiser
 
Join Date: Dec 2005
Location: Oak Park, Illinois
Posts: 2,578
Default Hi Rev..

We were unable to book a few excursions online for our recent Med cruise.

We went to the excursion desk ( we are Elite members ) and were able to purchase them when we boarded, or were put on a priority list.

We were able to confirm all excusions by the second day.

Dave
__________________
An Adventure is only an inconvenience rightly understood; an inconvenience is only an adventure wrongly considered.

G.K. Chesterton
Reply With Quote

  #13  
Old June 30th, 2008, 07:12 PM
eileen & jay's Avatar
eileen & jay eileen & jay is offline
Cool Cruiser
 
Join Date: Jun 2004
Location: Southern California
Posts: 896
Default Aim for 11AM!!

Quote:
Originally Posted by rev91770 View Post
Wow, good to know. We are arriving the night before, so can get there as early as we need to. Perhaps I should get there at 10!

FWIW, I am going to use http://www.airportdirectshuttle.com/blank.html for ground transport....


I would aim for boarding at 11AM. You'll have a wonderful time!



We used http://www.jandstowncar.com for our ground transit to and from Pier 66. They were fanastic!
__________________
eileen & jay


Future Cruises:
Eclipse, WB Transatlantic, 11-09-14
Silhouette, Eastern Caribbean, 11-23-14
Infinity, Buenos Arias to Valparaiso, 03-01-15
Infinity, South America & Canal, 03-15-15
Eclipse, WB Transatlantic, 11-01-15
Solstice, Australia's Bottom End and New Zealand, 02-14-16
Solstice, Australia's Top End, 03-03-16


"And in the end, it's not the years in your life that count. It's the life in your years." Abraham Lincoln
Reply With Quote

  #14  
Old June 30th, 2008, 07:17 PM
number5858 number5858 is offline
Cool Cruiser
 
Join Date: Jul 2005
Posts: 49
Default

We were in your situation a few years ago when we booked an Alaskan cruise last minute. Do yourself a favor and call Coastal Helicopters and book yourself a helicopter tour that lands on the glacier. You won't be disappointed. They flew over the dog sledding on the way back. I know it isn't your first choice, but you will still have an amazing time. Make sure you are on deck as you sail into Juneau. At a distance, you will what looks like a bunch of crows sitting in a big tree. You will be pretty amazed once you get closer and realize that they are not crows. They are bald eagles.
Reply With Quote

  #15  
Old June 30th, 2008, 07:28 PM
mom23guys mom23guys is offline
Blue Ribbon Cruiser
 
Join Date: Aug 2005
Location: South Jersey
Posts: 3,358
Default

Dog-sledding can sometimes be cancelled even if you have booked. The weather on the glaciers is tricky. Dog-sledding is one of the most cancelled activities. Hope this doesn't happen but a glacier trek is also amazing.
Good luck!
__________________

[url=http://www.cruisecritic.com][/URL)
Celebrity Summit-Bermuda 6/14
Celebrity Constellation- Western Caribbean 3/14
Pride of America Hawaii 1/14
Celebrity Infinity- British Isles 6/13
Celebrity Eclipse- Southern Caribbean 3/13

Celebrity Solstice- Eastern Med 6/12
Celebrity Millennium-Western Caribbean 3/12
Celebrity Solstice-Western Caribbean 1/12
Celebrity Millennium-Mini Western Caribbean 10/11
Celebrity Equinox-Western & Central America 2/11
Crown Princess- Western Caribbean 1/11
Celebrity Summit-Bermuda 6/10
Carnival Legend-Western Caribbean 2/10
Crown Princess-Western Caribbean 12/09
Carnival Dream-Western Mediterranean 10/09
Golden Princess-Alaska Inside Passage 7/09
Carnival Triumph-Canada 6/09
Carnival Victory Canada 6/08
Carnival Valor E.Carib 3/08
Carnival Victory NE/Can 8/07
Carnival Spirit Alaska 6/06
Reply With Quote

  #16  
Old June 30th, 2008, 09:08 PM
Lsimon's Avatar
Lsimon Lsimon is online now
10,000+ Club
 
Join Date: Feb 2004
Location: Chicago area
Posts: 13,365
Default

If you end up not being able to book - then do go to the concierge desk, or customer realtions if there is none, and see if they have any information for other local providers. Sometimes they have local tourist guides and brochures that might list other operators you can check with.
__________________
Larry lsimon@mail.com

Photo site for past cruises : http://simon-pics.smugmug.com/Cruises
Recent cruises: Celebrity Eclipse 14 Night Caribbean Mar-2013 and Silhouette Transatlantic Dec-2012
Reply With Quote

  #17  
Old June 30th, 2008, 10:29 PM
Host Anne's Avatar
Host Anne Host Anne is offline
Super Moderator
 
Join Date: Nov 2000
Location: Florida
Posts: 6,599
Default

Rev ~ first of all....welcome to Cruise Critic! You're in for a fantastic cruise to Alaska.

Have you visited your roll call for your cruise? Here's a link: http://boards.cruisecritic.com/showt...=644847&page=8 Jump over there and post that you are interested in finding a dog sledding tour. Sometimes people may have some opening in an excursion they planned independently or may have some suggestions of vendors you might contact. Be sure to let them know if someone has a cancellation to let you know.

If everything is on time with the ship's turnaround, they'll likely begin boarding sometime after 11:00 AM so if you are there by then you'd probably be among the first to board.

Have a fantastic cruise!
__________________
Host Anne
Hostanne@cruisecritic.com
Reply With Quote

  #18  
Old July 1st, 2008, 03:32 PM
jbh7 jbh7 is offline
Cool Cruiser
 
Join Date: Jul 2007
Location: Houston area
Posts: 252
Default cruise critic party

I'm sailing on the July 4th Infinity also - make sure you have signed up for the Cruise Critic party - we currently have 35 people registered. you will find the link on the 1st page in the roll call thread if you haven't signed up yet

see you on board!
Reply With Quote

  #19  
Old July 1st, 2008, 06:26 PM
hylasgirl's Avatar
hylasgirl hylasgirl is offline
5,000+ Club
 
Join Date: Sep 2004
Posts: 6,736
Default

Quote:
Originally Posted by rev91770 View Post
Wow, good to know. We are arriving the night before, so can get there as early as we need to. Perhaps I should get there at 10!

FWIW, I am going to use http://www.airportdirectshuttle.com/blank.html for ground transport....
You can ALWAYS board earlier than your paperwork states. Almost always by 11 to 11:30.
__________________
The world is a great place… You should see it!


July 20, 2015 - Back with my buddies on the Reflection!
Reply With Quote

  #20  
Old July 1st, 2008, 08:20 PM
CelticEyes's Avatar
CelticEyes CelticEyes is offline
Cool Cruiser
 
Join Date: Dec 2006
Posts: 107
Default

If you are unable to book the dog sled trip consider taking the Taku lodge flight excursion. I was interested in the dog sled but was glad that in the end we chose the Taku trip. The glacier was so beautiful, the lodge was rustic and cozy. They served the best bbq salmon meal and when the bears come down to clean the barbeque. All I can say is they are big and beautiful but when one takes a step in your direction I dare you not get a little nervous. It ranks up there with the private boat tour we booked out of Sitka on the Esther G.

More importantly I had scoured these boards, read numerous travel guides and planned the "perfect" collections of tours for my in-law's 50th anniversary trip. Then the dreaded propulsion problems caused us to miss part of a private tour we had arranged. The inlaws missed seeing the gardens in Victoria and it worked out for the better. We had more time for tea at the Empress and ended up with a beautiful tour of Victoria and some of the lesser known areas. It all seems to work out in the end. A beautiful cruise ship, good food, excellent service and lots of time to enjoy the company of those you love.

Enjoy your cruise.
__________________


Reply With Quote

Reply

Bookmarks

Ad Sponsored By


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 08:25 AM.


© 1995 - 2014, The Independent Traveler, Inc. All rights reserved.
"A Community of People Who Love To Cruise"
All of the information contained within Cruise Critic is protected by copyright. You may, however, download a single copy only for your personal use.