Just returned from a wonderful week on the Norwegian Sea. After reading lots of mediocre/bad reviews of this ship, I must say that we were VERY pleasantly surprised by everything about the ship/service/food etc. I think probably the most important comment is to say that when cruising on the Sea, you didn't pay for a Ritz Carlton experience and shouldn't expect it. That said, we experienced GREAT food, excellent service and a wonderful ship.
The overall condition of the ship is VERY well maintained. She is not a new ship, so that shouldn't be expected. The common areas are lovely and the restaurants/bars etc are quite nice. The pools were great and we had a nice time sunning ourselves on deck.
We were in room 8010, a category CC room. We had Carlos Zarate as our Concierge and I can't say enough about Carlos. We LOVED him! I think that for us, it made all the difference in the world in our trip. We never waited for dinner (even in the main dining room), always had priority tender tickets/priority disembarkation etc. He took care of everything for us. Yes, the bedspread/colors of the room are a bit dated, but everything in our room was clean and in working order. We had a full bathtub and NCL shampoo, showergel, soap, lotion, showercap etc. We did not have dispensers in the shower like some do. We also had NCL robes in the closet for our use. Our room had a queen bed and another twin if we'd had a third person. There was plenty of room to walk around and good storage. Also, we had an inroom safe which I had read they did not have on the Sea. That was a nice surprise to me. Our room steward Virgilio was also fantastic we had towel 'animals' 4 of the 7 nights. The stewards were always there when you needed them to be but were unobtrusive.
We had cocktails every evening in Gatsby's on deck 10 and it was a fantastic way to end the day. Monica was our server and couldn't have been more helpful or friendly.
3 of the 7 nights our party dined in Le Bistro. The food in the main dining rooms was good, but we decided that we liked the quieter atmosphere and ambience of Le Bistro. We ate the surf and turf each night and it just got better and better! We also ate at the Pasta Cafe one evening and it was very tasty. I had veal parmigana that was delicious.
For breakfast we always ate by the pool/at the Big Apple Cafe. I had heard TERRIBLE things about the food in the Big Apple and found them to be VERY far from the truth. There was an omlete station, a waffle station, a fried egg station, toast station etc. You could get hot, made to order breakfast there if you wanted it. If people choose to eat premade scrambled eggs from a buffet and then complain about it, that is there problem. They also had 15 kinds of cereal, lox/cream cheese, tons of fruit, bacon/sausage/ham etc. It made a fine breakfast.
Will post more about ports/remainder of cruise this afternoon!