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  #1  
Old February 24th, 2009, 02:21 PM
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Default Summit passengers injured in excursion mishap. (Merged threads)

It looks like Celebrity is doing everything it can after this unfortunate accident. Here is a link to a newspaper article. http://www.miamiherald.com/416/story/919118.html

Our thoughts are with the injured passengers. Glad to see Celebrity doing all they can.
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  #2  
Old February 24th, 2009, 02:33 PM
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Originally Posted by Hernando Cruisers View Post
It looks like Celebrity is doing everything it can after this unfortunate accident. Here is a link to a newspaper article. http://www.miamiherald.com/416/story/919118.html

Our thoughts are with the injured passengers. Glad to see Celebrity doing all they can.
Thanks for posting the link to the news article. Sounds like Celebrity is stepping up to the plate and really helping out their guests. Good Job Celebirty!

Laura
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  #3  
Old February 24th, 2009, 02:54 PM
jeffreytg jeffreytg is offline
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Thanks for posting the link to the news article. Sounds like Celebrity is stepping up to the plate and really helping out their guests. Good Job Celebirty!

Laura
Really? Celebrity is making good on an injury that occured on land? Even, though the cruise documents say there is no liability? Oh really.

I guess this explains why I take ship sponsored excursions.
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  #4  
Old February 24th, 2009, 03:28 PM
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Originally Posted by jeffreytg View Post
Really? Celebrity is making good on an injury that occured on land? Even, though the cruise documents say there is no liability? Oh really.

I guess this explains why I take ship sponsored excursions.
I believe the "Caribbean Cooking Adventure" is a ship sponsored excursion.
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  #5  
Old February 24th, 2009, 03:42 PM
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Quote:
Originally Posted by jeffreytg View Post
Really? Celebrity is making good on an injury that occured on land? Even, though the cruise documents say there is no liability? Oh really.

I guess this explains why I take ship sponsored excursions.
This was a ship's sponsored tour however I would suggest you check out the below link for a non ships tour where Celebrity was universally praised for stepping up to the plate.

http://www.celebritycruises.com/abou...equence_code=A
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  #6  
Old February 24th, 2009, 04:06 PM
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11 passengers just arrived in Miami for treatment. 5 passengers were treated and released locally.
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  #7  
Old February 24th, 2009, 04:08 PM
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Quote:
Originally Posted by jeffreytg View Post
Really? Celebrity is making good on an injury that occured on land? Even, though the cruise documents say there is no liability? Oh really.

I guess this explains why I take ship sponsored excursions.
OK, yes really!

Laura
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Celebrity Constellation~Celebrity Galaxy~Celebrity Infinity~Celebrity Millennium~Celebrity Summit~Celebrity Xpedition
Brilliance of the Seas~ Enchantment of the Seas~Explorer of the Seas~Freedom of the Seas~Liberty of the Seas~Majesty of the Seas~Mariner of the Seas~Monarch of the Seas~Navigator of the Seas~Radiance of the Seas~Sovereign of the Seas
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  #8  
Old February 24th, 2009, 06:06 PM
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Just saw this on our local news, including the statement from Hanrahan. http://cbs4.com/local/cruise.ship.ce....2.942688.html

The bus looks quite strange...very different from the coaches I saw on my recent trip there. Nonetheless, good to see Celebrity stepping up to the plate and hoping to see a full recovery for all the passengers involved.
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  #9  
Old February 24th, 2009, 06:50 PM
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Quote:
Originally Posted by Infi View Post
Just saw this on our local news, including the statement from Hanrahan. http://cbs4.com/local/cruise.ship.ce....2.942688.html

The bus looks quite strange...very different from the coaches I saw on my recent trip there. Nonetheless, good to see Celebrity stepping up to the plate and hoping to see a full recovery for all the passengers involved.
I wonder if it was an open air type bus. It's hard to tell by the photos.
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  #10  
Old February 24th, 2009, 06:56 PM
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I hope everyone gets well soon.
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  #11  
Old February 24th, 2009, 07:18 PM
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Originally Posted by dkjretired View Post
This was a ship's sponsored tour however I would suggest you check out the below link for a non ships tour where Celebrity was universally praised for stepping up to the plate.

http://www.celebritycruises.com/abou...equence_code=A
Don, I agree that Celebrity steps up to the plate more than most people think. Most of the people who died in that bus crash in Quito were from my community and most were my friends. Celebrity helped all the families get down there and helped getting the bodies back home. This was part of a big group from our community and Celebrity brought in grief counselors to be on the ship to help the others in the group who stayed on the ship to finish out their vacation. I am sure Celebrity is doing the same now.

Pat
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  #12  
Old February 24th, 2009, 09:27 PM
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Wouldn't Celebrity be liable if it was a ship sponsored excursion? Just wondering??
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  #13  
Old February 25th, 2009, 01:06 AM
Kathie44 Kathie44 is offline
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This accident doesn't surprise me. I was on the Galaxy last month with some of the same ports, including Dominica. I held my breath more than once and almost stopped looking out the window as the buses and vans on all the islands drove on the "wrong" side of the extremely narrow roads with cliffs on one side and trenches on the other.
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  #14  
Old February 25th, 2009, 01:40 AM
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Exclamation 16 Passengers Hurt from Celebrity Summit

16 Passengers Hurt During Shore Excursion Bus Accident

Passengers Were From Celebrity Summit

Injured Passengers To Be Treated At JMH

http://cbs4.com/local/cruise.ship.ce....2.942688.html
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  #15  
Old February 25th, 2009, 01:56 AM
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Wow, how awful. Then have to be transported that hurt to the States.
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Old February 25th, 2009, 03:43 AM
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Being trnasfered to Miami is a hell of a lot better than having to stay at the Princess Margret on Domenica - lets put it this way it isn't the kind of hospital most of us are used tooo. I think the passengers will be far more comfortable in Miami even bearing the transfer in mind. Yes I have seen this hospital from the inside....
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  #17  
Old February 25th, 2009, 07:10 AM
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Quote:
Originally Posted by hylasgirl View Post
Wouldn't Celebrity be liable if it was a ship sponsored excursion? Just wondering??
There's a stipulation in the shore excursion ticket that these are independant vendors and that though the cruise line makes every effort to use reputable vendors it is not responsible.
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  #18  
Old February 25th, 2009, 07:22 AM
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Quote:
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Don, I agree that Celebrity steps up to the plate more than most people think. Most of the people who died in that bus crash in Quito were from my community and most were my friends. Celebrity helped all the families get down there and helped getting the bodies back home. This was part of a big group from our community and Celebrity brought in grief counselors to be on the ship to help the others in the group who stayed on the ship to finish out their vacation. I am sure Celebrity is doing the same now.

Pat
If I recall correctly, not only did Celebrity tend to the physical and emothonal needs of those involved, as noted above, they also went further, above and beyond, by quickly flying the group's Rabbi from New Jersey to South America. They did all this for a tour that was not booked through the cruise line.
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  #19  
Old February 25th, 2009, 08:01 AM
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Thumbs up It's in difficult and tragic times

... that corporations can show their ethical backbones (or lack thereof).

Obviously, Celebrity's response in this kind of emergency shows that the people at the top believe in doing what is right, not just what is "legally" expected of them. I knew that Celebrity what a good company, now I *respect* it.

Hurricane Wilma, in 2005, was the most intense hurricane ever recorded in the Atlantic. I was a guest of the Grand Melia in Cancun when it hit. The Sol Melia chain went so far above and beyond in its efforts to keep us (guests and staff) safe during its fury and the chaos in its aftermath, that I am forever impressed with yet another corporation that has this kind of ethical backbone. I can affirm, as a first-hand witness, that most hotel chains abandoned their guests to their own devices at some point during that long ordeal in Cancun.
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Last edited by snowglobe; February 25th, 2009 at 08:03 AM. Reason: clarification
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  #20  
Old February 25th, 2009, 08:49 AM
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How terrible. I had heard that the busses and roads were very bad in DR especially in Samana.
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