Summit passengers injured in excursion mishap. (Merged threads)

Welcome to Cruise Critic! If you'd like to participate on our forums by joining in the conversation, please Register Now! Be sure to visit our FAMOUS Roll Call forums, where you can meet other cruisers sailing with you and share a tour or shore excursion and SAVE MONEY!

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
All times are GMT -4.
The time now is 06:07 AM.
#2
Tennessee
5,050 Posts
Joined Oct 2005
Originally posted by Hernando Cruisers
It looks like Celebrity is doing everything it can after this unfortunate accident. Here is a link to a newspaper article. http://www.miamiherald.com/416/story/919118.html

Our thoughts are with the injured passengers. Glad to see Celebrity doing all they can.
Thanks for posting the link to the news article. Sounds like Celebrity is stepping up to the plate and really helping out their guests. Good Job Celebirty!

Laura
Expand Signature
Collapse Signature
Allue of the Seas Eastern Caribbean Cruise April 12, 2015
Ships we have sailed on…
Celebrity Constellation~Celebrity Galaxy~Celebrity Infinity~Celebrity Millennium~Celebrity Summit~Celebrity Xpedition
Brilliance of the Seas~ Enchantment of the Seas~Explorer of the Seas~Freedom of the Seas~Liberty of the Seas~Majesty of the Seas~Mariner of the Seas~Monarch of the Seas~Navigator of the Seas~Radiance of the Seas~Sovereign of the Seas
198 Wonderful Days at Sea


#3
San Diego, CA
319 Posts
Joined Apr 2006
Originally posted by snausman
Thanks for posting the link to the news article. Sounds like Celebrity is stepping up to the plate and really helping out their guests. Good Job Celebirty!

Laura
Really? Celebrity is making good on an injury that occured on land? Even, though the cruise documents say there is no liability? Oh really.

I guess this explains why I take ship sponsored excursions.
Expand Signature
Collapse Signature
RCCL Freedom of the Seas East. Caribbean 12/10 Christmas
Celebrity Solstice
East. Caribbean 3/09
Carnival Spirit Mexican Riviera 12/06
RCCL Navigator of the Seas Western Caribbean 2/04
#4
North Central Florida
62 Posts
Joined Aug 2007
Originally posted by jeffreytg
Really? Celebrity is making good on an injury that occured on land? Even, though the cruise documents say there is no liability? Oh really.

I guess this explains why I take ship sponsored excursions.
I believe the "Caribbean Cooking Adventure" is a ship sponsored excursion.
#5
Pa, NJ
17,498 Posts
Joined Apr 2000
Originally posted by jeffreytg
Really? Celebrity is making good on an injury that occured on land? Even, though the cruise documents say there is no liability? Oh really.

I guess this explains why I take ship sponsored excursions.
This was a ship's sponsored tour however I would suggest you check out the below link for a non ships tour where Celebrity was universally praised for stepping up to the plate.

http://www.celebritycruises.com/abou...equence_code=A
Expand Signature
Collapse Signature
Don
#6
Ft Myers, FL
5,827 Posts
Joined Jul 2004
11 passengers just arrived in Miami for treatment. 5 passengers were treated and released locally.
Expand Signature
Collapse Signature
PLANNING Caribbean Princess, British Isles
Loved:
ALASKA-Sapphire-Seattle,Ketchikan,Juneau,Skagway
BALTIC-Emerald-Copenhagen,Stockholm,Helsinki,StPetersburg, Tallinn,Gdynia,Oslo
BVI-RoyalStarClipper-Barbados,StBarts,NormanIsland, VirginGorda,Antigua,StKitts,IlesdesSaintes,Dominic a,StLucia
CARIBBEAN:
Bahamas-COSTA Magica/Fascination/Imagination/MajestyOfTheSeas/Century/Caribbean/NCL Skyx4/Ruby/AllureOfTheSeas
East-Star-FtLaud,SanJuan,Tortola,StThomas,GrdCayman
South-Ocean(old)-Barbados,StLucia,StMartin, StThomas,Antigua/Emerald-PCay,StThomas,Dominica,Grenada,Bonaire,Aruba
West-Grand/Ruby/Crown/Dawn-Roatan,Belize,OchoRios,GrCayman,Cozumel,PCay
CHINA-Century Sun-Shanghai,Yangtze,Xian,Beijing
EGYPT-MS Nile Dolphin-Cairo,Luxor,Edfu,Aswan,AbuSimbel
MED-Star-Rome,Naples,Athens,Ephesus,Istanbul,Cairo,Alexandr ia
PanCANAL-Coralx2-CostaMaya,GrdCayman,Limon,Colon
SoAMERICA-Star-Rio,Montevideo,BuenosAires,Falklands, CapeHorn,PuntaArenas,Valparaiso,Coquimbo,Callao,Ma nta,Puntarenas,SanJuandelSur,Manzanillo,Cabo,SanFr an
TAHITI-TahitianB2B-Papeete,Marquesas,Society,CookIslands
TransATLANTIC-Star-Rome,Livorno,Genoa,Cannes,Barcelona,Cadiz,Tangiers ,Gibralter,Madeira,FtLaud
GREEK ISLANDS- HAL Ryndam-10 islands,Athens-Istanbul-Athens


#7
Tennessee
5,050 Posts
Joined Oct 2005
Originally posted by jeffreytg
Really? Celebrity is making good on an injury that occured on land? Even, though the cruise documents say there is no liability? Oh really.

I guess this explains why I take ship sponsored excursions.
OK, yes really!

Laura
Expand Signature
Collapse Signature
Allue of the Seas Eastern Caribbean Cruise April 12, 2015
Ships we have sailed on…
Celebrity Constellation~Celebrity Galaxy~Celebrity Infinity~Celebrity Millennium~Celebrity Summit~Celebrity Xpedition
Brilliance of the Seas~ Enchantment of the Seas~Explorer of the Seas~Freedom of the Seas~Liberty of the Seas~Majesty of the Seas~Mariner of the Seas~Monarch of the Seas~Navigator of the Seas~Radiance of the Seas~Sovereign of the Seas
198 Wonderful Days at Sea


#8
Ft. Lauderdale, FL
2,962 Posts
Joined Oct 2008
Just saw this on our local news, including the statement from Hanrahan. http://cbs4.com/local/cruise.ship.ce....2.942688.html

The bus looks quite strange...very different from the coaches I saw on my recent trip there. Nonetheless, good to see Celebrity stepping up to the plate and hoping to see a full recovery for all the passengers involved.
Expand Signature
Collapse Signature
Infi
67 cruises: Carnival, Celebrity (Elite +), Costa, Cunard, Holland America (), Princess (Elite), Sitmar, Home lines, Chandris, Dolphin, and others long gone but not forgotten

Photos: Our cruises
Most recent cruises:

Amsterdam - Panama Canal, SD-FLL, Christmas/NYE - 12/18/15
Prinsendam - Christmas/NYE - 12/18/14
Amsterdam - Panama Canal, SD-FLL, Christmas/NYE - 12/20/13
Veendam - Canada/New England B2B, RT Boston - 6/1/13
Maasdam - 3/8/13

Email: Email me


xxxxxxxxxxxxxxxxxxxxxxxxx5th cruise to Alaska!
#9
Atlanta Ga
1,117 Posts
Joined Jun 2003
Originally posted by Infi
Just saw this on our local news, including the statement from Hanrahan. http://cbs4.com/local/cruise.ship.ce....2.942688.html

The bus looks quite strange...very different from the coaches I saw on my recent trip there. Nonetheless, good to see Celebrity stepping up to the plate and hoping to see a full recovery for all the passengers involved.
I wonder if it was an open air type bus. It's hard to tell by the photos.
Expand Signature
Collapse Signature
Radiance of the Seas 6/09
Celebrity Summit-2/09
Adventure of the Seas-9/08
Radiance of the Seas-6/08
Adventure of the Seas-2/08
Adventure of the Seas-9/07
Adventure of the Seas-6/07
Navigator of the Seas-2/07
Norwegian Sun 4/06
Navigator of the Seas 2/06
Carnival Fascination 2/05
Voyager of the Seas 12/05
Radisson Seven Seas Navigator-6/05
Carnival Paradise 11/04
Norwegian Star 7/04
#11
Monroe Township,NJ,USA
6,942 Posts
Joined Oct 2001
Originally posted by dkjretired
This was a ship's sponsored tour however I would suggest you check out the below link for a non ships tour where Celebrity was universally praised for stepping up to the plate.

http://www.celebritycruises.com/abou...equence_code=A
Don, I agree that Celebrity steps up to the plate more than most people think. Most of the people who died in that bus crash in Quito were from my community and most were my friends. Celebrity helped all the families get down there and helped getting the bodies back home. This was part of a big group from our community and Celebrity brought in grief counselors to be on the ship to help the others in the group who stayed on the ship to finish out their vacation. I am sure Celebrity is doing the same now.

Pat
#12
6,745 Posts
Joined Sep 2004
Wouldn't Celebrity be liable if it was a ship sponsored excursion? Just wondering??
Expand Signature
Collapse Signature
The world is a great place… You should see it!


May 17, 2018 - Back with my buddies on the Constellation!


Save
Save


Save
Save
#13
Dayton, OH, USA
1,778 Posts
Joined Dec 2002
This accident doesn't surprise me. I was on the Galaxy last month with some of the same ports, including Dominica. I held my breath more than once and almost stopped looking out the window as the buses and vans on all the islands drove on the "wrong" side of the extremely narrow roads with cliffs on one side and trenches on the other.
#14
Tampa, FL
526 Posts
Joined Jan 2007
16 Passengers Hurt During Shore Excursion Bus Accident

Passengers Were From Celebrity Summit

Injured Passengers To Be Treated At JMH

http://cbs4.com/local/cruise.ship.ce....2.942688.html
Expand Signature
Collapse Signature
Voyager of the Seas 03/29/09
Voyager of the Seas 02/01/09
Liberty of the Seas 02/02/08
Splendour of the Seas 02/03/07 (Wedding Cruise)

#16
Germany
3,114 Posts
Joined Dec 2001
Being trnasfered to Miami is a hell of a lot better than having to stay at the Princess Margret on Domenica - lets put it this way it isn't the kind of hospital most of us are used tooo. I think the passengers will be far more comfortable in Miami even bearing the transfer in mind. Yes I have seen this hospital from the inside....
#17
Martha's Vineyard
1,207 Posts
Joined Oct 2003
Originally posted by hylasgirl
Wouldn't Celebrity be liable if it was a ship sponsored excursion? Just wondering??
There's a stipulation in the shore excursion ticket that these are independant vendors and that though the cruise line makes every effort to use reputable vendors it is not responsible.
Expand Signature
Collapse Signature
Woo! (It’s an expression of excitement or happiness)

How long now?
#18
1,940 Posts
Joined Nov 2002
Originally posted by RodPat
Don, I agree that Celebrity steps up to the plate more than most people think. Most of the people who died in that bus crash in Quito were from my community and most were my friends. Celebrity helped all the families get down there and helped getting the bodies back home. This was part of a big group from our community and Celebrity brought in grief counselors to be on the ship to help the others in the group who stayed on the ship to finish out their vacation. I am sure Celebrity is doing the same now.

Pat
If I recall correctly, not only did Celebrity tend to the physical and emothonal needs of those involved, as noted above, they also went further, above and beyond, by quickly flying the group's Rabbi from New Jersey to South America. They did all this for a tour that was not booked through the cruise line.
Expand Signature
Collapse Signature
Dick & Carol

Carnival Ecstasy, March 1993
Celebrity Millennium, Caribbean, Jan 2002
Coral Princess, Panama Canal Feb. 2, 2003 (Review upon request)
Celebrity Summit, Alaska Land (Land Tour Review upon request) & Sea, Aug. 15, 2003 (Cruise Review upon request),
Navigator of the Seas, Family Reunion, March 13, 2004 (Review upon request)
Celebrity Infinity, Valparaiso(Santiago), Chile to Fort Lauderdale, via Panama Canal, Feb. 27, 2005
Celebrity Summit, 14 day, R/T LA to Hawaii, March 26, 2006
Star Princess, 25 day, Copenhagen to New York, September 12, 2006
Celebtity Constellation, 11 day, Western Caribbean, March 12, 2007
Celebrity Constellation, 10 day Exotic Caribbean, February 29, 2008
Diamond Princess, Alaska Southbound, September 6, 2008
Carnival Valor, Western Caribbean, February 1, 2009
Globus Ireland Tour, 13 nights, August 31, 2009
Celebrity Summit, 7 nights, Canada/New England, August 29, 2010 (A close encounter with Earl)
Celebrity Eclipse, Eastern Caribbean, December 4, 2011
Allure of the Seas - July 14, 2013 - 50th Anniversary Celebration
Celebrity Silhouette - Eastern Caribbean, March 27, 2016

#19
Canada
200 Posts
Joined Jun 2008
... that corporations can show their ethical backbones (or lack thereof).

Obviously, Celebrity's response in this kind of emergency shows that the people at the top believe in doing what is right, not just what is "legally" expected of them. I knew that Celebrity what a good company, now I *respect* it.

Hurricane Wilma, in 2005, was the most intense hurricane ever recorded in the Atlantic. I was a guest of the Grand Melia in Cancun when it hit. The Sol Melia chain went so far above and beyond in its efforts to keep us (guests and staff) safe during its fury and the chaos in its aftermath, that I am forever impressed with yet another corporation that has this kind of ethical backbone. I can affirm, as a first-hand witness, that most hotel chains abandoned their guests to their own devices at some point during that long ordeal in Cancun.
Expand Signature
Collapse Signature

"If you see me around, you know where I am"