Crown & Anchor Program Revisions - join the merged discussions here

Welcome to Cruise Critic! If you'd like to participate on our forums by joining in the conversation, please Register Now! Be sure to visit our FAMOUS Roll Call forums, where you can meet other cruisers sailing with you and share a tour or shore excursion and SAVE MONEY!

#1
Ft. Lauderdale
134 Posts
Joined May 2008
Cruising with Royal Caribbean International is truly a rewarding experience, especially when you're a member of the Crown & Anchor Society. The more you treat yourself to our amazing cruises, the more we reward you with benefits and extras. And with our Crown & Anchor Society Youth Program, the entire family can enjoy the rewards!

Member Benefits Changes effective July 1, 2009
Starting July 1st there will be some changes to our Crown & Anchor Society benefits. Crown & Anchor members will continue to receive their most valued benefits such as discounts on cruises, savings certificates and priority embarkation and debarkation. Our Platinum and Diamond members also will continue to receive discounts on suite category staterooms including the recently introduced upgraded services and amenities for suite guests.

The changes include:
A new Ultimate Value Booklet with coupons for various onboard amenities.An upgraded wine tasting event at a special priceA new special event, hosted by our ship officers for Diamond and above members to meet and mingle with other fellow members, will feature complimentary wine, champagne and hors d'oeuvres.
Due to limited capacity, the Concierge Lounge has not been able to accommodate our growing membership, challenging our ability to provide the optimum experience for our guests. Therefore the Concierge Lounge will now be accessible to our suite and Diamond Plus guests only. Diamond Members cruising on Freedom Class ships, Oasis of the Seas and Allure of the Seas will continue to be able to experience exclusive access to a dedicated Diamond Lounge on these ships, which feature a complimentary 'happy hour' from 5-8:30pm daily.

Thank you for your continued loyalty to Royal Caribbean. For the convenience of all our Crown &Anchor members, the following chart outlines all benefits, starting July 1. If you are cruising between now and July 1 and have questions about your benefits please contact the Crown & Anchor Society at 1-800-526-9723 or e-mail then at
[email protected].
Expand Signature
Collapse Signature
*********
HAL Nieuw Amsterdam 4/95; Majesty of the Seas 8/95; Nordic Empress 6/96; HAL Ryndam 7/96; Explorer of the Seas 1/07; Carnival Fascination 2/07; Carnival Fascination 9/07; Majesty of the Seas 11/07; Navigator of the Seas 1/08; Majesty of the Seas 4/08; Majesty of the Seas 9/08; Enchantment of the Seas 10/08; Independence of the Seas 11/08; Majesty of the Seas 1/09; Navigator of the Seas 2/09; Majesty of the Seas 4/09; Libertyof the Seas 4/09; Enchantment of the Seas 5/09; Majesty of the Seas 7/09; Norwegian Sky 8/09; Majesty of the Seas 9/09; Enchantment of the Seas 9/09; Jewel of the Seas 11/09; Majesty of the Seas 11/09; Ruby Princess 12/09; Majesty of the Seas 1/10; Independence of the Seas 1/10; Navigator of the Seas 2/10; Majesty of the Seas 3/10; Majesty of the Seas 4/10; Oasis of the Seas 5/10; Majesty of the Seas 6/10; Norwegian Sky 8/10; Majesty of the Seas 9/10; Grandeur of the Seas 9/10; Carnival Destiny 10/10; Radiance of the Seas 11/10; Oasis of the Seas 12/10; Allure of the Seas 6/11; Oasis of the Seas 6/12; Allure of the Seas 9/12; Oasis of the Seas 5/15; Anthem of the Seas 6/16
#3
Sun City, AZ
5,884 Posts
Joined Feb 2008
Shucky DARN Although I knew these changes were in the works, why is it that I'm always a day late and a few cruise credits short!!!

I was truly looking forward to the CL lounge for morning coffee on my Sept 09 Alaskan cruise after I attain Diamond at the end of April. Alas, now I must book a GS or above, or earn 14 more credits before I become eligible. Small comfort in knowing that I'm not the only loyalist that will be affected with these changes
Expand Signature
Collapse Signature
Nonnie

RCI Diamond + & PCL Platinum

Are you an Arizona Cruiser? Come join the fun!
http://boards.cruisecritic.com/forumdisplay.php?f=661


Chere & Nonnie sailing r/t from LA to Alaska ~ 11 September 2018




Cruise "WISH LIST":
Transatlantic (westbound crossing)
Panama Canal (full transit)
Alaska; sailed once, yet want to return again & again
Hawaii
Venice Italy
#4
Upstate NY
11,910 Posts
Joined May 2000
what did they take away?
Expand Signature
Collapse Signature
Tropical - Sept 91::::::::::::::Victory - Sept 02 Review:::::::::::::Explorer - Oct 08 Review:::::::::::::::::::Carnival Liberty - Sept 13 Review
Ecstasy - Sept 93::::::::::::::Navigator - March 03 Review::::::::Solstice - March 09 Review:::::::::::::::::Independence - Feb 14 Review
Monarch -Sept 95::::::::::::::Adventure - Sept 03 Review:::::::::RCL Liberty - Sept 09 Review:::::::::::::::Explorer - Sept 14 Review
Sensation - Sept 96::::::::::::Voyager - Sept 04 Review::::::::::::Explorer - Jan 10 Review:::::::::::::::::::Independence - Feb 15 Review
Grandeur - Sept 97:::::::::::::Radiance - Feb 05 Review::::::::::::Oasis - Oct 10 Review::::::::::::::::::::::Oasis - September 15 Review
Inspiration - Sept 98:::::::::::Voyager - Sept 05 Review::::::::::::Explorer - Feb 11 Review:::::::::::::::::: Freedom - Feb 16 Review
Enchantment - Oct 99:::::::::Mariner - Jan 06 Review::::::::::::::Carnival Valor - Sept 11 Review::::::::::: Crown Princess Alaska June 16
Grandeur - Sept 00:::::::::::::Explorer - Sept 06 Review::::::::::::Carnival Legend - Feb 12 Review ::::::::
Adventure September 17
Explorer - March 01:::::::::::::RCL Liberty - Sept 07 Review::::::::Allure - Sept 12 Review :::::::::::::::::::
Grand - Sept 01 Review::::::::Carib Princess - Feb 08 Review::::::Carnival Freedom - Feb 13 Review
#5
Pennsylvania
717 Posts
Joined Nov 2001
For any cruises booked in 2009, the shareholders benefits have been removed too. Why should we be loyal to RCCL?
#6
18,837 Posts
Joined Feb 2006
Originally posted by Cruisinfanatic
what did they take away?
Concierge lounge for those that are Diamond.

Unless that diamond is sailing on a Freedom class ship. I'd call that pretty big.
Expand Signature
Collapse Signature

RCI Enchantment of the Seas 05/20/16
RCI Anthem of the Seas 11/8/2015
RCI Allure of the Seas 5/4/14
Norwegian Getaway PreInaugural 1/27/14
NCL Breakaway PreInaugural 5/8/13
NCL EPIC 11/24/12 - Ewes Baby!
RCI Enchantment 8/3/12 - Addicted to BERMUDA!
NCL Gem 10/2/11 - Back to Bermuda!
RCI Enchantment of the Seas 5/28/11 - Bermuda
RCI Grandeur of the Seas 9/11/10
Carnival Triumph 6/7/09
RCI Independence of the Seas 2/1/09
Disney Wonder 09/11/08
Carnival Sensation 08/07
RCI Freedom of the Seas 5/07
Carnival Elation 11/06
Disney Magic 2/05
NCL Norway 6/02
RCI Sovereign of the Seas 9/98
RCI Sovereign of the Seas 9/97
Kids club schedules and children's menus including RCCL Adventure Ocean, Camp Carnival,
Disney, NCL, Princess, HAL and Celebrity posted here....
http://photobucket.com/cruisekidpages
#7
9,185 Posts
Joined Dec 2006
I just called, this goes into effect for any sailings after July 1st. So at least we will get to go to the CL on Serenade in 2 weeks. And next year we are on Oasis, so we will get the DL. By next October, unless they change things, we will be D+ and then still get to go to any of the CL on the ships.

A little disappointing, but still not going to stop me from cruising Royal. I still think what I get from them in terms of a great vacation, value for what I get, and the perks for being Diamond, still outweigh what I get from any other line.
Expand Signature
Collapse Signature
84 Royal Caribbean Cruises, 6 Princess Cruises, 4 Celebrity Cruises, 1 NCL cruise
Land Vac-March 1997-Sandals Ocho Rios, St Maarteen-Apr 2005, Antigua-Apr 2006, Punta Cana-Apr 2008, STT-Apr 2009, Punta Cana-June 2012, Playa del Carmen-Oct 2013, Punta Cana-Apr 2014, Punta Cana-May 2015, Puerto Rico-Sept 2015, Punta Cana-April 2016, Puerto Rico-June 2016, Punta Cana-May 2017

10 Additional Royal Cruises booked through Oct 2018, 2 Celebrity booked through 2019, Princess booked for Nov 2017 and December 2018, and and many 3/4 night cruises to be taken in between

Diamond Plus Member



#8
4,866 Posts
Joined Dec 2008
I'm just a Gold C&A member, so I don't really recall all the benefits for the higher categories.

For Golds like me, we are apparently no longer welcome at the C&A Welcome Back party. We will merely be "recognized" at the captain's cocktail party. No free drinks or hors d'oeuvres anymore. Even Carnival offers their return passengers that!
Expand Signature
Collapse Signature
77 days at sea...and counting!
2003 - Carnival Sensation
2005 - Carnival Valor (western Caribbean)
2006 - Carnival Inspiration
2006 - Carnival Valor (eastern Caribbean)
2007 - Carnival Destiny
2008 - Carnival Imagination
2008 - Royal Caribbean Adventure of the Seas
2009 - Royal Caribbean Freedom of the Seas
2010 - Royal Caribbean Serenade of the Seas
2011 - Royal Caribbean Voyager of the Seas
2014 - Royal Caribbean Jewel of the Seas
2016 - Royal Caribbean Jewel of the Seas





#9
Upstate NY
11,910 Posts
Joined May 2000
Originally posted by crusinmama06
Concierge lounge for those that are Diamond.

Unless that diamond is sailing on a Freedom class ship. I'd call that pretty big.
Hopefully the Voyager class will stay as it has been. Diamond has been in Cloud Nine for years.
Expand Signature
Collapse Signature
Tropical - Sept 91::::::::::::::Victory - Sept 02 Review:::::::::::::Explorer - Oct 08 Review:::::::::::::::::::Carnival Liberty - Sept 13 Review
Ecstasy - Sept 93::::::::::::::Navigator - March 03 Review::::::::Solstice - March 09 Review:::::::::::::::::Independence - Feb 14 Review
Monarch -Sept 95::::::::::::::Adventure - Sept 03 Review:::::::::RCL Liberty - Sept 09 Review:::::::::::::::Explorer - Sept 14 Review
Sensation - Sept 96::::::::::::Voyager - Sept 04 Review::::::::::::Explorer - Jan 10 Review:::::::::::::::::::Independence - Feb 15 Review
Grandeur - Sept 97:::::::::::::Radiance - Feb 05 Review::::::::::::Oasis - Oct 10 Review::::::::::::::::::::::Oasis - September 15 Review
Inspiration - Sept 98:::::::::::Voyager - Sept 05 Review::::::::::::Explorer - Feb 11 Review:::::::::::::::::: Freedom - Feb 16 Review
Enchantment - Oct 99:::::::::Mariner - Jan 06 Review::::::::::::::Carnival Valor - Sept 11 Review::::::::::: Crown Princess Alaska June 16
Grandeur - Sept 00:::::::::::::Explorer - Sept 06 Review::::::::::::Carnival Legend - Feb 12 Review ::::::::
Adventure September 17
Explorer - March 01:::::::::::::RCL Liberty - Sept 07 Review::::::::Allure - Sept 12 Review :::::::::::::::::::
Grand - Sept 01 Review::::::::Carib Princess - Feb 08 Review::::::Carnival Freedom - Feb 13 Review
#10
Stoughton, MA
4,132 Posts
Joined Apr 2002
Crazy move when they should be looking at customer retention. No reason to stay loyal to royal.
Expand Signature
Collapse Signature
Cruise Passenger
#11
4,866 Posts
Joined Dec 2008
Originally posted by JACH77
For any cruises booked in 2009, the shareholders benefits have been removed too. Why should we be loyal to RCCL?

You're kidding me!?? I just bought stock!! I knew there was the possibility they could pull back the share holder benefits, but never expected it to happen THIS soon! CRAP!!
Expand Signature
Collapse Signature
77 days at sea...and counting!
2003 - Carnival Sensation
2005 - Carnival Valor (western Caribbean)
2006 - Carnival Inspiration
2006 - Carnival Valor (eastern Caribbean)
2007 - Carnival Destiny
2008 - Carnival Imagination
2008 - Royal Caribbean Adventure of the Seas
2009 - Royal Caribbean Freedom of the Seas
2010 - Royal Caribbean Serenade of the Seas
2011 - Royal Caribbean Voyager of the Seas
2014 - Royal Caribbean Jewel of the Seas
2016 - Royal Caribbean Jewel of the Seas





#13
Little Rock, Arkansas
37,374 Posts
Joined Mar 2005
Well at least we know in advance so that we can change cruising plans if access to the concierge lounge is important to us. I can't say that it will be the deciding factor for me but I know it can be for others.
Expand Signature
Collapse Signature
Wrona

3/02 Sovereign of the Seas Bahamas, 5/03 Voyager of the Seas Western Caribbean, 1/05 Voyager of the Seas Eastern Caribbean, 12/05 Rhapsody of the Seas Western Caribbean, 2/06 Brilliance of the Seas Partial Panama Canal(Live posts or photos), 3/06 Serenade of the Seas Southern Caribbean (Review or photos), 3/06 Monarch of the Seas Mexico, 2/07 Jewel of the Seas Eastern Caribbean (Mustard of the Seas 1) (View photos), 1/08 Maui Trip (View photos), 5/08 Rhapsody of the Seas Alaska (trip report, photos, Compasses/Menus/Other Info, review, review with pictures), 5/09 Serenade of the Seas Alaska (View Photos), 11/09 Radiance of the Seas Mexico (View Photos), Jewel of the Seas WB TA 09/10 (Review, View Photos), 8/11 Peru & Machu Picchu (View Photos), 8/12 Colombia (View Photos), 10/12 Jewel of the Seas Canada/New England (View Photos), 2012 Christmas Markets Salzburg/Munich (View Photos), 4/13 Jewel of the Seas Cozumel (View Photos), 8/13 Ghana (View Photos-Part 1 & Part 2), 11/13 Oasis of the Seas Eastern Caribbean (Review, View Photos), 1/14 Adventure of the Seas Southern Caribbean (View Photos), 9/14 Jewel of the Seas Southern Caribbean (View Photos), 11/14 Celebrity Summit Southern Caribbean (View Photos), 5/15 Jaco Beach, Costa Rica (View Photos), 6/15 AmaSerena Danube River (View Photos), 7/15 Majesty of the Seas Bahamas (View Photos), 8/15 Navigator of the Seas Western Caribbean, 1/16 Celebrity Summit Southern Caribbean, 11/16 Celebrity Silhouette WB TA, 1/17 Celebrity Infinity South America
#14
252 Posts
Joined Jan 2007
maybe they are just adding a third party for diamond only?

it doesn’t SAY they are getting rid of the welcome back and platinum diamond party does it?
Expand Signature
Collapse Signature


Upcoming
Radianceof the Seas - May 8th 2010 - Honeymoon Cruise



Done!

Monarch OTS - June 09
Navigator OTS - Dec 08

Sovereign OTS - farewell cruise - 10-3-08
Enchantment OTS - March 08
Enchantment OTS - Dec 07
Sovereign OTS - May 07
#15
25,372 Posts
Joined Jun 2003
Having last weekend just booked our 12 night TA on the Navigator for Nov this year, I am fuming that we wont now have access to the CL being as we are only Diamonds
#16
Oklahoma City
10,733 Posts
Joined Jan 2002
Whoa! As I read this, the only discounts are for suites, no longer for balconies. Did I miss something? And I assume (tho'RCI is not consistant except in inconsistancy) that those of us who have already booked cruises and used the Diamond balcony discount will get to keep it?
#17
NE Ohio - GO TRIBE
45,866 Posts
Joined Oct 2004
Originally posted by JACH77
For any cruises booked in 2009, the shareholders benefits have been removed too. Why should we be loyal to RCCL?
The new policy regarding the combining of offers/benefits went into effect on January 1, 2009.

The shareholder benefit has not been removed.......you just have to decide whether it is more advantageous to take the OBC from booking a cruise while on a cruise, OBC from being a shareholder, P/D/D+ balcony discount or $$$ off C&A coupons.
Expand Signature
Collapse Signature
Patti (& Jim)
Pinnacle Club




#18
4,866 Posts
Joined Dec 2008
As far as I can tell, stock holder benefit has not been eliminated. It is not combinable, but that's nothing new.

As for Welcome Back party, again, I only looked at my gold status benefits and no welcome party is listed there anymore. It only says that the captain will "recognize" repeat passengers at the captain's welcome aboard party. It includes an asterisk, which indicates that drinks will be available for purchase. It doesn't look like repeat passengers warrant an event in their honor until diamond status.
Expand Signature
Collapse Signature
77 days at sea...and counting!
2003 - Carnival Sensation
2005 - Carnival Valor (western Caribbean)
2006 - Carnival Inspiration
2006 - Carnival Valor (eastern Caribbean)
2007 - Carnival Destiny
2008 - Carnival Imagination
2008 - Royal Caribbean Adventure of the Seas
2009 - Royal Caribbean Freedom of the Seas
2010 - Royal Caribbean Serenade of the Seas
2011 - Royal Caribbean Voyager of the Seas
2014 - Royal Caribbean Jewel of the Seas
2016 - Royal Caribbean Jewel of the Seas





#19
Up North and Down South, UK
17,008 Posts
Joined Jul 2008
So we got to go to one welcome back party..... yes there were free drinks but no hors d'oeuvres. Then there was the spiel about the ships and the future of RCCL. Yada yada yada. Won't miss that.

No commemorative gift..... already have one baseball cap.

I'll be recognised at the Captain's Party? Cool. He can use my first name. I think not.


The UK site still has the original benefits. Can't see anything else the Golds miss out on. Personally I think Gold should get better benefits to hook them further. Cutting back for the newer repeat cruiser lacks foresight.

JMHO.
Expand Signature
Collapse Signature
Linda

September 2nd 2017 : 'Rock the Boat' Cruise : CMV Magellan : Roll Call here



Bit of a blog : Crown Princess : Buenos Aires - Valparaiso : February 1st 2017 here

Bit of a Blog : Solstice : Auckland – Fremantle – Sydney : February 14th 2016 here

Blogs in profile from Rhapsody (includes India), Legend (Baltics), Oasis (Mediterranean), Freedom (Caribbean) and others.
#20
NE Ohio - GO TRIBE
45,866 Posts
Joined Oct 2004
Originally posted by 39august
Whoa! As I read this, the only discounts are for suites, no longer for balconies. Did I miss something? And I assume (tho'RCI is not consistant except in inconsistancy) that those of us who have already booked cruises and used the Diamond balcony discount will get to keep it?
You're right, this is most confusing

Our Platinum and Diamond members also will continue to receive discounts on suite category staterooms including the recently introduced upgraded services and amenities for suite guests.


Expand Signature
Collapse Signature
Patti (& Jim)
Pinnacle Club