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CGreenhills

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    79
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About Me

  • Location
    Newcastle upon Tyne
  • Favorite Cruise Line(s)
    Cunard

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CGreenhills's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Just off the QV having not been on since 2018, far too long. Overall I don’t feel much has changed, there’s definitely a more casual feel of an evening but I can’t say it bothered me too much. Service seems a little lower in the Lido, took a little longer to clear plates and I’m still yet to find the allusive kids afternoon tea. The musicians on board were, as usual, excellent. We particularly enjoyed the Irish duo. I agree with the previous poster, I feel the Roaring 20s has turned into a fancy dress evening with too many plastic hats and inflatable guns! Despite having requested early sitting, we were given Anytime Dining. I appreciate we could have asked to change but we thought we’d give it a try. It is lovely not being tied to a set time and we never waited for a table but overall I felt it affected the service and lost the occasion of dinner for us. I like seeing everyone file in at the same time and the waiters having more of a sense of order. Cherbourg and Bilbao were excellent ports and the weather and seas were very kind. Overall pleased to see little has changed!
  2. I'm not an expert but I believe if you are paying for the transfer you can book online but if it is a transfer included within your Cunard fare then you will need to book over the phone. Best of luck with that, I've been trying for three weeks to get through on the phone with no luck. We have given up and gone with other arrangements. There's a post about Cruise Connect/Intercruises over on the P&O thread. They are experiencing difficulties at the moment.
  3. Wow well done for getting through. We’ve given up and swapped to free parking instead. The girl at Cunard said they are expecting a solution to the issues in the next couple of weeks but I just can’t hang around that long waiting. Don’t fancy the drive down from the NE but hey ho
  4. I still can’t get through but looking at the previous message this might be a blessing. I’m reluctant to drive down but at least I’m not relying on these guys
  5. Still not through but the excitement is the message at the start is now a man rather than a women… doesn’t take much to entertain me
  6. This is my mission tomorrow, I’ll ring on the hour and I’ll get my other half to ring every half hour! We’ll get there eventually
  7. I’ve tried a couple of times today using both numbers. No joy
  8. I’ve spoken to Cunard and they say that the problem is staffing issues at Intercruise. Their only advice was to keep trying the number and fill out the online contact form. I said I would give it another week of trying but then swap to car parking instead. I can’t believe that they are that busy so I think it’s more than staffing issues
  9. when is your cruise? We’re not travelling until August so I’m not too worried but I would like to get the bus sorted
  10. I’ve heard nothing yet. I’ll wait until after the bank holiday and try again. If not I’ll ring Cunard and see what they say.
  11. I’ve been trying all day to phone using the two phone numbers. I’ve filled out the online form and left my phone number so hopefully they will ring back.
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