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Greyhound3

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About Me

  • Location
    Northern California, near "Surf City"
  • Favorite Cruise Line(s)
    Dolphin... except it doesn't exist anymore :(

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Cool Cruiser (2/15)

  1. I thought there would be previous mention of this but I don't see any. This morning at about 6 am, there was an announcement from the bridge for a passenger to contact guest services immediately. This was repeated about 20 minutes later. At 4:30 pm, just before sailaway, an announcement was made from the Captain that the passenger reported missing this morning had been confirmed by CCTV footage to have gone overboard in the early hours of Friday morning. Sad news.
  2. Just had an announcement from the Captain that the passenger reported missing this morning has been confirmed by CCTV footage to have gone overboard in the early hours of Friday morning. Sad news.
  3. UPDATE: The offer (comped mini-suite, Princess Plus and $1500 free play) finally showed up in my listings on 7/10/23. However, when I tried to use it, it would not apply to any cruise. Apparently there was some "glitch" that wouldn't let the offer be used and it needed to be "further escalated", which the Navigator promised to do. To be honest, I wasn't holding my breath, but this time, the wheels turned swiftly. On 7/12/23 I received a phone call from Ian, one of the Navigators in the Casino booking department, saying they had straightened out the issue and could book the cruise for me (with all the perks) immediately, which was done. VERY impressed and thankful for the excellent customer service shown by Princess casino booking staff for their resolution to the problem.
  4. We disembarked the Ruby Princess on June 16th with a generous "Come Back and Play" offer. I've made multiple attempts to book another cruise (the latest attempt being today, 3 weeks after disembarking); however, I'm being told that the offer is still not showing up in their system. Does anyone know of a contact person at Princess that can get this offer put into the system? We had hoped to use this on a September Alaska cruise, but with the delay, it's looking less likely that that will happen.
  5. Same with us - contracted C-19 on a September sailing and were told we would each receive $800 in FCC within two weeks. Four months later, nothing. We booked through the casino department. When I called them to inquire on the refund status, I was given the name of a supervisor to email. It's been a full month with no response. Any ideas?
  6. Does anyone have an email or a phone number to contact Princess in this regard?
  7. There's a Safeway supermarket on North Point, about a 15 minute walk from the pier.
  8. Hold 'Em tournaments on the Ruby in September. The LIR table, though, was gone and another Blackjack table was in its place (and was empty most of the cruise).
  9. Sounds a little strange to me. Our medallions were shipped from Singapore by a company called Agility Technologies, which initially concerned me because I had NO idea what that company was! I placed the order on May 18th and our sailing is tomorrow. We got an email notification on a Thursday abut two weeks ago, and they arrived the following Tuesday via FedEx.
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