Boarded the Encore yesterday.
Check in was a breeze. New terminal is very nice.
Other than that, things have gone sideways.
Once checked in before 11am we went to a Haven waiting area on the second floor. Very nice but no restrooms. As we sat there for almost a half hour we noticed many others already boarding below. We tried to walk out and get in line but we're turned back.
Apparently we needed to be walked on by a butler and taken directly to our muster station.
So much for priority boarding.
Priority luggage??? We got it 6 hours later, a little after 5pm. Many other regular cabins had theirs.
We found our room not fully cleaned. A razor and a loofa in the shower. Ugh.
One other issue is we booked a category in the Haven proper thru a TA to discover when we arrived we had access to the Haven but not in it. Clue was when we were finally walked on, our muster was at the back of the ship.
We are in what used to be a Spa Haven.
Be careful with one of the mega online TAs.
I have paperwork from the concierge that they are wrong and I will address that when I get home.