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mrbucky

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  • Posts

    343
  • Joined

About Me

  • Location
    Stanhope, Iowa,
  • Interests
    golf
  • Favorite Cruise Line(s)
    ones with electricity
  • Favorite Cruise Destination Or Port of Call
    St. Maarten

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  1. Same thing happened to us as OP. Purchased a b2b2b from NCL. Second leg itinerary changed to more sea days. Original cabin was BB with FAS. Double Lat points. Decided to upgrade to SH suite on second leg. Called independent travel agent to change reservation. Agent had NCL rep on line and me on other line. They verified that the upgrade to SH would include FAS and Lat point offer. I had also purchased unlimited Wifi for two prior to the call. This would also remain. I said do it. Received printed confirmation from NCL. All is well. Two days before heading to airport, checked to print off information. Noticed that second leg was still SH, with no other add on. Called independent travel agent and they called NCL. They said I lost everything when I changed categories. My agent said that is not the case as we have verbal and printed confirmation. NCL said that I will not have FAS and unlimited Wi-fi when I board unless I pay another $980 USD. I did as was leaving for airport. I am on board now and this seems to be a common complaint at the service desk. But they are unwilling to do anything unless we pay for everything again. They have no record of me paying the $239 times two for WI-fi. Even though I hand them the paper that shows that payment.
  2. Land first. Does the cabin level, suite vs balcony, that you book, change the quality of hotel room or seat on the train, that you are assigned? HAL Noordam.
  3. We are on the Jade. Several hundred folks were n the theater following instructions to disembark to get to the tour busses and private tours. We were to continue on deck 6, through the casino, to the restaurant and then down the stairs to deck 4, to the gangplank. The person in charge on the stage announced that we were to change directions and proceed directly down from 6 to 4 and then follow deck 4 corridor all the way back to the gangplank. There was a problem with disembarkcation, and we were in the corridor for 15 minutes. We were not moving, and then the announcement that there would be a crew fire drill. They closed the water tight doors at each end of the hallway, and we were trapped there. Some panic set in, and as we were released, many retreated to their cabins. It felt as if we were an experiment to see our reactions to being in a large group and being trapped. My wife wanted to turn around and go back but that was impossible as a couple hundred were stacked up behind us.
  4. While in the corridor to get off to go ashore, the ship had a fire drill. Guess where? Several hundred passengers on deck 4 trying to get off, crew could not pass through, so they closed the water tight doors at each end of the hall and trapped us in. Several panicked people, and a few that skipped going ashore as they were too upset. Their excuse after was, we couldn’t go anywhere anyway because the person from NCL forgot to get the temp Visa cards for us. Not totally true as the first ones through the line were allowed to leave the port.
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